Vmall
Industry: e-commerce, smartphone, and intelligent hardware
Website: https://www.vmall.com
Business scope: Vmall provides terminal products and services such as Huawei's mobile phones, wireless Internet access devices, tablet computers, and accessories.
Company Introduction

Vmall is an e-commerce platform operated and developed by Huawei, selling Huawei's terminal products and services such as mobile phones, wireless Internet access devices, tablet computers, and accessories, enriching users' mobile life.

Challenges

As the leading smartphone maker in China and third largest worldwide, Huawei launched its own e-commerce platform (Vmall) in 2012 to support the sales of smart phones and smart terminals around the world. As business continues to expand, Vmall's existing IT infrastructure platform that runs on the self-hosted private cloud encountered resource, performance, and service bottlenecks. As a result, it cannot support rapid business growth.

• A large number of concurrent connections during flash-sales events impose intense pressure upon networks, application systems, and databases. The private cloud platform cannot provide elastic resource expansion requirements of Internet services.

The growing numbers of registered and online users pose higher demands on Vmall's SLAs. Services outside of China must remain up and running 24/7. Disaster recovery solutions that implement traditional data center architecture require heavy IT investment but are slow to product high productivity and profits. What's more, these solutions are unable to support continuous business construction or rapid service growth.

• Developing internet services uses a large number of open-source components and resources, which can lead to unstable software versions and performance, unfriendly development interfaces, slow upgrades, and high comprehensive development costs. O&M engineers do not have automated development and O&M tools to handle the pressure from growing service volumes, types, and basic components.

• Ever-changing market needs cannot be met due to lack of unified management of development and O&M. Issues such as time-consuming software development, testing, integration, and deployment, as well as complex system upgrades, changes, migration, and expansion under the traditional development mode mean that insufficient components, including automated DevOps platforms, are redundant in the modern era.

Solution

By migrating all Vmall's services to HUAWEI CLOUD, Huawei deploys its application systems to two availability zones (AZs) in the same region to provide same-city active-active services and uses another region as disaster recovery to enable the remote active-active function. Tenants are isolated by VPCs. HUAWEI CLOUD's proprietary multi-service plane network design enables online systems to securely communicate with offline systems such as ERP and financial systems. To accommodate requirements during flash-sales events, cloud clusters are deployed on Cloud Container Engines (CCEs), allowing as many as 300 CCEs to be added within 1 minute. In addition, anti-DDoS and dedicated bandwidth are used to handle a large number of concurrent connections during service peaks. Application systems are developed and deployed on Huawei DevCloud to achieve iterative service development, continuous integration, gated launch, and rapid rollout. HUAWEI CLOUD provides mature PaaS platform services, such as DRDS, RDS, DCS, and MRS to simplify deployment, commissioning, and O&M of basic platform software while also accelerating application development. Flash-sales services are firstly migrated to the cloud, and then single AZ, dual-AZ, and disaster recovery region services are subsequently migrated.

Customer Benefits

With a one-stop e-commerce platform solution provided by HUAWEI CLOUD, Vmall has become the first all-in-cloud e-commerce platform in China.

Customer benefits:

• Requirements of all Vmall's services are met, especially those pertaining to flash-sales services.

• Integrated online and offline services with omni-channel operations capabilities

• Mature platform component services on HUAWEI CLOUD enable engineers to focus more on business innovation.

• Accelerated new service rollouts with development periods shortened from months to weeks