Vulnerability Reporting

Product security is very important to Huawei. If you suspect that HUAWEI CLOUD resources are being used inappropriately or encounter any security vulnerabilities in the HUAWEI CLOUD website, products, or services, please email hws_security@huawei.com.

For a more effective response to your report, please provide any necessary supporting materials (such as proof-of-concept code, the IP address of the resource being used inappropriately, suspicious behavior logs) to help the security response team understand the issue thoroughly.

HUAWEI CLOUD replies to every feedback report. You will receive a confirmation email within one working day of your initial feedback.

Security Event Management Process

Discover

Report

Confirm

Respond

Fix

Acknowledge

For your own protection, please do not publicly share any information about a potential vulnerability until it has been addressed and customers have been informed if needed. Please also refrain from posting or sharing any customer data. Address vulnerabilities takes time. The amount of time required will vary depending on the vulnerability severity and affected systems.

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