确定性运维管理服务

由专家技术团队提供运维平台及云服务远程或现场运维支持、运维技术提升服务，帮助客户更好地使用运维平台及服务

适用场景

应用代维AMS

为客户提供统一运维管理，解决日常运维存在协调难，管理难，效率低等问题

运维技术提升服务

为客户提供开发支持，模块和应用调优，平台和资源等运营服务

基础设施管理IMS

通过高效的基础设施管理服务，提升企业的运营效率、可靠性和安全性

服务优势

运维成本低

可以避免客户自有人力增加的压力，减少在运维体系、工具部署和团队建设上的投入

全程跟进

能够全程紧密配合华为云全球生态运维中心处理故障，完成重大问题闭环

问题恢复快

运维工程师拥有丰富的故障处理经验，对运维平台及华为云解决方案理解全面，能够熟练使用多种运维分析工具，助力问题快速恢复解决

资源协调迅速

运维工程师作为华为服务的单点接口人，从问题单建立到解决关闭，能够快速协调华为内部资源，加速问题解决

服务内容

应用代维AMS

客户使用多云厂商资源，在日常运维存在协调难，管理难，效率低的问题，同时客户业务上云后应用基础环境无专业团队运维，华为云可提供专业运维服务保障客户业务稳定，及时发现故障，并快速发现、定界、恢复故障

运维技术提升服务

为客户提供运维平台指标体系优化服务、故障管理技术支持服务、混沌演练技术支持服务、发布管理技术支持服务、可观测性技术支持服务、生产准备度评审技术支持服务、运行态风险评估技术支持服务、业务可用性度量技术支持服务

基础设施管理IMS

通过高效的基础设施管理服务，提升企业的运营效率、可靠性和安全性

服务价格服务价格

运维技术提升服务
基础设施管理IMS

运维平台混沌演练技术支持服务

故障模式库，演练故障场景，设计演练流程，排演练计划，建议演练报告，演练运作机制

专业版：适用中型规模运维企业

企业版：适用大型规模运维企业

旗舰版：适用大型规模运维企业

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运维平台混沌演练技术支持服务

故障模式库，演练故障场景，设计演练流程，排演练计划，建议演练报告，演练运作机制

专业版：适用中型规模运维企业

企业版：适用大型规模运维企业

旗舰版：适用大型规模运维企业

版本

专业版

区域

海外1

USD/套

立即购买

查看更多收起

协维服务

基础版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

基础版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

基础版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

专业版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

专业版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

专业版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

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协维服务

基础版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

基础版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

基础版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

专业版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

专业版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

专业版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

版本

基础版-100服务器

区域

海外1

USD/年

立即购买

代维服务

基础版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

基础版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

基础版-高阶云服务-5服务：维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

专业版-100服务器：维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

专业版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

专业版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

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代维服务

基础版-100服务器：运维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

基础版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

基础版-高阶云服务-5服务：维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

专业版-100服务器：维客户云平台和云服务，起步100服务器（不足100服务器按100计算）

专业版-增量包-100服务器：运维客户云平台和云服务，超过起步100服务后，每100服务器增加一个增量包（不足100服务器按100计算）

专业版-高阶云服务-5服务：运维客户云平台和云服务，每5个高阶云服务增加一个增量包（不足5个服务按5个服务计算）

版本

基础版-100服务器

区域

海外1

USD/年

立即购买

协维驻场服务

运维客户云平台和云服务，现场人员进行驻场对客户提供服务（按项目单独评估）

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协维驻场服务

运维客户云平台和云服务，现场人员进行驻场对客户提供服务（按项目单独评估）

区域

海外1

USD/年

立即购买

机房搬迁服务

针对小型规模企业：设备规模100以内的企业

针对中型规模企业：设备规模设备规模100-500的企业

针对大型规模企业：设备规模500以上的企业

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机房搬迁服务

针对小型规模企业：设备规模100以内的企业

针对中型规模企业：设备规模设备规模100-500的企业

针对大型规模企业：设备规模500以上的企业

规模

小型规模

区域

海外1

USD/次

立即购买

代维驻场服务

运维客户云平台和云服务，现场人员进行驻场对客户提供服务（按项目单独评估）

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代维驻场服务

运维客户云平台和云服务，现场人员进行驻场对客户提供服务（按项目单独评估）

USD/年

立即购买

查看更多收起

服务流程

提交服务申请

提交服务流程第N日

需求沟通确认

第N+3日

服务订单确认

第N+10日

确定性运维管理服务