Deterministic operations

About Huawei Cloud SRE

About Huawei Cloud SRE

Huawei Cloud site reliability engineers (SRE) safeguard the quality of Huawei Cloud. Ensuring the stability and reliability of Huawei Cloud is their mission. Earning your trust is their goal.

"Everything as a Service" Is Rooted in Quality and Stability.

Huawei Cloud SRE deliver predictable high availability and quality for the production environment. They provide full lifecycle cloud service assurance. This O&M philosophy and quality management system is Deterministic Operations. It helps ensure a deterministic fault rate, recovery time, and impact scope by providing O&M quality guidelines and a system designed for total quality management.

Huawei Cloud SRE Help Customers Improve Application Stability

Huawei Cloud SRE have extensive expertise in high-availability software design and practices. They have built a quality management framework tailored for digital transformation and cloud migration. We work with your team to enhance application stability. We help you find better solutions, balancing quality, cost, and efficiency.

Latest Updates

HDC 2025 Huawei Cloud Professional Services Summit

On June 21, 2025, the HDC 2025 Huawei Cloud Professional Services Summit Forum was held. Huawei Cloud released the WISE 4A capability model for the first time on-site, and also released AI professional service solutions on-site. Combined with the "Wotu Cloud Creation" plan, it provides enterprises with a set of AI maturity evaluation standards, efficiently empowering enterprises and developers, and accelerating the implementation of AI applications in the industry.

Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience

On May 16, 2025, the Huawei Cloud Credence Forum Singapore 2025 successfully brought together over 30 global industry leaders and technology experts. The forum provided a platform for comprehensive discussions on building and operating resilient cloud services, fostering innovation and driving improvements in both quality and operational efficiency in the digital era.

Huawei Cloud FinTech Summit in Brazil

On April 16, 2024, Huawei Cloud FinTech Summit was held in Sao Paulo, Brazil, attracting multiple Brazilian head FinTech customers and partners. Wang Zhangyu, SRE Director of Huawei Cloud Latin America, shared cases from joint-stock commercial banks in China, highlighting support for the high-quality business goals of the financial sector.

MWC 2025 | Huawei Public Cloud Professional Services Launched For the Age of AI

On March 3 to 6, at MWC 2025 Barcelona, Huawei Cloud unveiled a series of professional services, including CloudDC Deterministic O&M, Pangu model professional services, and comprehensive AI professional services. At the event, they shared cutting-edge solutions and innovative practices.

AI for Quality & Efficiency: Deterministic Operations Elite Club · Annual Meeting 2024

On December 20, 2024, we explored ways to enhance enterprise quality and efficiency by integrating insights from Deterministic Operations 2.0. We aimed to uncover practices for improving operations and maintenance efficiency, as well as fostering high-quality business growth.

Huawei Cloud Brazil Summit 2024

On November 16, 2024, Huawei Cloud Brazil Summit was held in Sao Paulo. Experts presented the Deterministic Operations system and shared O&M solutions to help achieve high-quality global business expansion.

HDC 2025 Huawei Cloud Professional Services Summit

Huawei Cloud Credence Forum Singapore 2025: Enhancing Enterprise Quality and Efficiency through Cloud Resilience

Huawei Cloud FinTech Summit in Brazil

MWC 2025 | Huawei Public Cloud Professional Services Launched For the Age of AI

AI for Quality & Efficiency: Deterministic Operations Elite Club · Annual Meeting 2024

Huawei Cloud Brazil Summit 2024

Huawei Cloud Credence Club

Huawei Cloud Credence Club is a platform for sharing O&M technology and experience. This club aims to enhance security, reliability, intelligent operations, resource efficiency, and service agility. We gather experts, scholars, technology pioneers, and IT elites to collaborate on new approaches to enterprise operations management and improve cloud productivity.

Core Objectives

Consensus Building: There are frequent member events, where we share practical experience and technical capabilities.

Technology Promotion: We explore O&M technology development to address key technical issues and promote technical upgrades.

Output: We work with members to produce special issues, white papers, and industry case studies.

Featured Videos

Transformation

Digital transformation reshapes enterprise productivity, bringing a brand-new O&M mode. Deterministic Operations helps various industries implement O&M transformation. The Deterministic Operations Elite Club promotes technical and experience exchanges and has made numerous achievements. The Deterministic Operations White Paper 2.0 marks the full development of "1+N" capabilities. Deterministic Operations is innovating with AI.

Cloud Architects Around the World, We Salute You

Just as architects seek the beauty of certainty in three-dimensional space and complex structures, cloud architects strive for service determinacy in the world of intelligence. The scope of O&M is broadening, and cloud architects are addressing enterprise quality, cost, and efficiency challenges through the Deterministic Operations system. This effort enhances the security, reliability, stability, efficiency, and agility of enterprise cloud adoption.

Crossing

More businesses are digitalizing. Deterministic Operations Elite Club unites industry leaders in O&M to reshape O&M productivity, drives deterministic industrial advancements and experience, and helps enterprises navigate the path to cloud native. Deterministic Operations Elite Club ensures a smooth digitalization journey.

Transformation

Cloud Architects Around the World, We Salute You

Crossing

Deterministic Operations Planning and Design Service

Deterministic Operations Planning and Design Service incorporates Huawei Cloud SRE best practices to help customers establish deterministic O&M systems for O&M transformation. It enhances O&M capabilities through end-to-end process planning and organizational restructuring.

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Resource Download

Exploration of deterministic operation and maintenance practices, a technical book that integrates industry, technology, and practical experience

Special issue
White paper
Case Collection

覆盖200+应用场景，满足海量算力需求

移动端楼层标题

楼层副标题

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●The hardcore power of Huawei Cloud - the past, present, and future of deterministic operations and maintenance;

● AIOps intelligent operation and maintenance experience sharing;

The ability of "deterministic operation and maintenance" helps upgrade the cloud business operation and maintenance system;

● Business stability construction ideas based on cloud architecture;

●Assist customers in digital transformation and build a new operation and maintenance system;

●Meitu's stability and operation guarantee plan.

Some thoughts on the implementation of algorithms in intelligent operation and maintenance;

●Construction method and practice of value measurement system for operation and maintenance;

● Reflection and exploration on intelligent operation and maintenance of terminal cloud;

Reshaping operational productivity in organizational change;

Stability guarantee practice for pharmacy platforms with billions of users;

Several thoughts on system stability.

●Intelligent operation and maintenance+visualization: a new approach to solving big data analysis in operation and maintenance;

● Build reliability through SLO;

Experience sharing on the construction of rapid recovery capability for mobile cloud failures;

The technical support behind the "TT Voice Annual Ceremony";

● A Brief Discussion on Cloud Native AIOps Practice;

● Terminal cloud service billion level user business stability guarantee system.

●Exploration of precise fault injection methods;

●Huawei Cloud's high availability architecture design enhances the stability of cloud based services;

●Integration of data and intelligence: Transforming operation and maintenance developers from "firefighters" to "architects";

●The infrastructure construction journey of UGC sandbox creative platform.

●The development and new opportunities of artificial intelligence operation and maintenance

●Experimental exploration of LLM and Multi Agent in the field of operations and maintenance

● Embark on the cloud and create a digital new retail commercial entity for the future

● Dual wheel drive, building a "digital cycle" for operation and maintenance

●Intelligent O&M Models Driven by Both Data and Mechanisms

●One-Stop AI Applications: Starting a New Chapter in IntelligentIndustry Transformation

●One-Stop E2E IDC Cloud Transformation

●Strategic Development of Predictive Operations Capabilities inChina's Retail Sector: a Case Study of a Leading ConvenienceStore Brand

●The hardcore power of Huawei Cloud - the past, present, and future of deterministic operations and maintenance;

● AIOps intelligent operation and maintenance experience sharing;

The ability of "deterministic operation and maintenance" helps upgrade the cloud business operation and maintenance system;

● Business stability construction ideas based on cloud architecture;

●Assist customers in digital transformation and build a new operation and maintenance system;

●Meitu's stability and operation guarantee plan.

Some thoughts on the implementation of algorithms in intelligent operation and maintenance;

●Construction method and practice of value measurement system for operation and maintenance;

● Reflection and exploration on intelligent operation and maintenance of terminal cloud;

Reshaping operational productivity in organizational change;

Stability guarantee practice for pharmacy platforms with billions of users;

Several thoughts on system stability.

●Intelligent operation and maintenance+visualization: a new approach to solving big data analysis in operation and maintenance;

● Build reliability through SLO;

Experience sharing on the construction of rapid recovery capability for mobile cloud failures;

The technical support behind the "TT Voice Annual Ceremony";

● A Brief Discussion on Cloud Native AIOps Practice;

● Terminal cloud service billion level user business stability guarantee system.

●Exploration of precise fault injection methods;

●Huawei Cloud's high availability architecture design enhances the stability of cloud based services;

●Integration of data and intelligence: Transforming operation and maintenance developers from "firefighters" to "architects";

●The infrastructure construction journey of UGC sandbox creative platform.

●The development and new opportunities of artificial intelligence operation and maintenance

●Experimental exploration of LLM and Multi Agent in the field of operations and maintenance

● Embark on the cloud and create a digital new retail commercial entity for the future

● Dual wheel drive, building a "digital cycle" for operation and maintenance

●Intelligent O&M Models Driven by Both Data and Mechanisms

●One-Stop AI Applications: Starting a New Chapter in IntelligentIndustry Transformation

●One-Stop E2E IDC Cloud Transformation

●Strategic Development of Predictive Operations Capabilities inChina's Retail Sector: a Case Study of a Leading ConvenienceStore Brand

覆盖200+应用场景，满足海量算力需求

移动端楼层标题

楼层副标题

移动端楼层副标题

● White Paper 2.0 explains the "1+N" system and provides guidance on building O&M capabilities to implement SRE transformation based on standardized O&M.

● A Deterministic Operations maturity model and key process specifications were created.

● White Paper 2.0 shares capabilities of the Deterministic Operations system and explores the way to highly deterministic O&M.

● White Paper 2.0 clarifies the "1+N" system. The "1" represents a standardized O&M system, and the "N" represents numerous additional capabilities. Building upon White Paper 1.0, White Paper 2.0 shows the way forward to Deterministic Operations, including how to assess the organization, processes, and tools, and how to build a Deterministic Operations system. Enterprises can start their O&M transformation journey with management or technical approaches.

● White Paper 2.0 explains the "1+N" system and provides guidance on building O&M capabilities to implement SRE transformation based on standardized O&M.

● A Deterministic Operations maturity model and key process specifications were created.

● White Paper 2.0 shares capabilities of the Deterministic Operations system and explores the way to highly deterministic O&M.

覆盖200+应用场景，满足海量算力需求

移动端楼层标题

楼层副标题

移动端楼层副标题

● Deterministic Operations Cases covers different industries, scales, and O&M scenarios. It includes a wide range of practical applications.

● Key issues and pain points of enterprise application O&M were analyzed to help enterprises manage cloud service in an efficient, stable manner.

● Excellent case studies provide replicable and actionable service experience for industries, ensuring rapid service growth and enable O&M transformation.

● Excellent use cases were analyzed from the perspective of Deterministic Operations "1+N" capabilities.

● Replicable and operable service experience for various industries.

● The goal is to achieve higher stability, reliability, resource efficiency, more agile services, and enhanced security and trustworthiness.

● Building AZ Fault Detection and SwitchoverCapabilities to Achieve Minute-level Self-healing

● Refined Management with LandingZone for a Secure Cloud Ecosystem

● A New Journey Driven by Intelligent R&D

● Pangu Models Drive Innovation in Medical Technology,Fostering a Smart Healthcare Ecosystem withEnhanced Doctor-Patient Connection