Guidance from Top Experts
Top expert teams help you grow your business faster
Full-Service Support
Comprehensive support and in-depth consulting meet full-service requirements
Customized Services
Custom solutions are provided based on a wealth of experience with international projects
24/7 Professional Technical Consulting
24/7 Professional Technical Consulting
Self Service
Solve common problems efficiently
Service Tickets
Professional engineers solve your technical and service problems in real time
Suggestions and Feedback
We appreciate your valuable suggestions and will do everything possible to keep improving
Get a Dedicated TAM with Higher Level Support Plans Get a Dedicated TAM with Higher Level Support Plans
Developer
For deployment of lab, test, or non-critical cloud production environments by individual users or small-sized enterprises
-
Basic technical support
-
Response within 12 hours
Business
For large-scale cloud deployment by large or medium enterprises
-
24/7 online support
-
Response within 1 hour
Enterprise
For massive-scale cloud deployment by large enterprises
-
24/7 online support by dedicated technical account managers
-
Response within 15 minutes, proactive risk identification and notification
-
Launch support
Developer
For deployment of lab, test, or non-critical cloud production environments by individual users or small-sized enterprises
-
Basic technical support
-
Response within 12 hours
Business
For large-scale cloud deployment by large or medium enterprises
-
24/7 online support
-
Response within 1 hour
Enterprise
For massive-scale cloud deployment by large enterprises
-
24/7 online support by dedicated technical account managers
-
Response within 15 minutes, proactive risk identification and notification
-
Launch support
Documentation
Free Trial
40+ free cloud services to start your cloud journey
Contact Us
One-on-one guidance on Huawei Cloud product prices
Getting Started
Full-scenario professional services and solutions