Customer Requirements

The traditional Know Your Customer (KYC) process presents several challenges for organizations handling sensitive client data:

►  High Costs: Collecting, entering, and verifying customer information is time-intensive and resource-heavy. Manual tasks such as form filling and information review significantly increase operational costs.

►  Inadequate Privacy Protection: The traditional KYC process involves risks of information breaches during collection, storage, and transfer. For instance, lost paper documents or improperly accessed electronic data can compromise customer privacy, harm institutional reputations, and erode trust.

►  Suboptimal Customer Experience: Customers often need to repeatedly provide the same information, resulting in a tedious, time-consuming process that lowers satisfaction and diminishes loyalty.

Why Huawei Cloud?

Privacy and Security

User data is neither stored nor retained; it is destroyed immediately after processing in the memory state. Robust security authentication mechanisms ensure the protection of sensitive information.

Versatile Functionality

Advanced OCR technology extracts text from images and converts it into structured, readable formats like JSON. Huawei Cloud OCR service excels in handling complex scenarios, including text overlay, misaligned lines, stamps, tilts, and rotations at any angle.

Seamless Integration

The solution provides a comprehensive suite of features, including OCR recognition, anti-counterfeiting measures, liveness detection, and data comparison. It is ready to use out of the box, eliminating the need for additional development or customization.

Solutions

  • Multi-Layered Verification: The Face Recognition Service (FRS) ensures liveness detection by analyzing specific actions in video sequences, confirming that the individual is present and active during the process.


    ► Multilingual Support: The OCR service accommodates multiple languages, including Thai, Cambodian, Burmese, and Vietnamese, and supports recognition of ID cards and passports.


    Rapid Adaptation to New Certificates: Development and integration of new certificate recognition capabilities can be completed within T+3 weeks.


    Exceptional Accuracy: The solution delivers character recognition accuracy exceeding 99%.

Customer Benefits

The onboarding platform (eKYC) developed by Blockfint and powered by Huawei Cloud delivers substantial business value:

  • Enhanced Customer Satisfaction: Real-time processing enables faster and more seamless onboarding

    Reduced Operational Risks: Effectively mitigates threats like fraud and identity theft.

    Regulatory Compliance: Ensures adherence to industry standards and legal requirements.

    Cost Efficiency: Lowers operational expenses through streamlined processes.

    Data Accuracy: Enhances data reliability and quality for improved decision-making.

    Enhanced Customer Satisfaction: Real-time processing enables faster and more seamless onboarding

    Reduced Operational Risks: Effectively mitigates threats like fraud and identity theft.

    Regulatory Compliance: Ensures adherence to industry standards and legal requirements.

    Cost Efficiency: Lowers operational expenses through streamlined processes.

    Data Accuracy: Enhances data reliability and quality for improved decision-making.

  • Huawei Cloud offers a robust ecosystem for digital onboarding development, including comprehensive documentation, SDKs, and an API explorer, designed to boost developer productivity. The platform supports deployment across websites, as well as native iOS and Android applications. With Huawei Cloud's expertise in continually refining AI models and algorithms, developers can focus on enhancing business applications and creating superior customer experiences.

    Huawei Cloud offers a robust ecosystem for digital onboarding development, including comprehensive documentation, SDKs, and an API explorer, designed to boost developer productivity. The platform supports deployment across websites, as well as native iOS and Android applications. With Huawei Cloud's expertise in continually refining AI models and algorithms, developers can focus on enhancing business applications and creating superior customer experiences.