The traditional Know Your Customer (KYC) process presents several challenges for organizations handling sensitive client data:
► High Costs: Collecting, entering, and verifying customer information is time-intensive and resource-heavy. Manual tasks such as form filling and information review significantly increase operational costs.
► Inadequate Privacy Protection: The traditional KYC process involves risks of information breaches during collection, storage, and transfer. For instance, lost paper documents or improperly accessed electronic data can compromise customer privacy, harm institutional reputations, and erode trust.
► Suboptimal Customer Experience: Customers often need to repeatedly provide the same information, resulting in a tedious, time-consuming process that lowers satisfaction and diminishes loyalty.
Solutions
► Multi-Layered Verification: The Face Recognition Service (FRS) ensures liveness detection by analyzing specific actions in video sequences, confirming that the individual is present and active during the process.
► Multilingual Support: The OCR service accommodates multiple languages, including Thai, Cambodian, Burmese, and Vietnamese, and supports recognition of ID cards and passports.
► Rapid Adaptation to New Certificates: Development and integration of new certificate recognition capabilities can be completed within T+3 weeks.
► Exceptional Accuracy: The solution delivers character recognition accuracy exceeding 99%.

Customer Benefits
The onboarding platform (eKYC) developed by Blockfint and powered by Huawei Cloud delivers substantial business value: