Dar Al Jadawel

Dar Al Jadawel

Enhancing the online book-shopping journey powered by Huawei Cloud

Enhancing the online book-shopping journey powered by Huawei Cloud

Customer Background

  • Dar Al Jadawel, a leading online bookstore in the Kingdom of Saudi Arabia (KSA), specializing in English books. They have established themselves as a dominant force in the market, catering to a wide audience of readers seeking a diverse selection of English literature.

Business Challenges

Despite their success, Dar Al Jadawel faced limitations with their existing on-premises infrastructure:

Scalability issues

During peak seasons or new book launches, their system struggled to handle surges in website traffic and order volume, leading to potential downtime and lost sales opportunities.

Performance bottlenecks

Customers experienced slow loading times and sluggish navigation, hindering user experience and conversion rates.

Security concerns

Maintaining robust security measures for their on-premises infrastructure was complex and resource-intensive, leaving them vulnerable to cyberattacks.

Limited data visibility

Dar Al Jadawel lacked real-time insights into customer behavior and inventory levels, making it difficult to optimize marketing efforts, product offerings, and overall business decisions.
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Why Huawei Cloud

Dar Al Jadawel partnered with Huawei Cloud and Points to implement a comprehensive solution that addressed their specific challenges.

Local presence and local services

A critical factor for Dar Al Jadawel choosing Huawei Cloud is the establishment of the Riyadh Region within KSA. Having a local cloud service provider offered several advantages, including:

1）Reduced latency: Huawei Cloud data centers are connected with the top carriers’ premium network, which brings the latency of accessing cloud services down to less than 25 ms nation-wide, providing a seamless user experience for Dar Al Jadawel's customers.

2）Regulatory compliance: Huawei Cloud's achievement of the highly regarded Class C certification further cemented Dar Al Jadawel with the assurance that their operations were compliant and secure.

3）Enhanced support: Local support teams within KSA offered readily available and culturally aware technical assistance.

Resource monitoring

Cloud Eye provides insights into resource utilization across Dar Al Jadawel's cloud environment. This enables them to optimize resource allocation and avoid paying for underutilized resources.

Huawei Cloud security services

Huawei Cloud's advanced security features provided robust protection against cyber threats. This strengthens Dar Al Jadawel's security posture and minimizes cyber risks.

From on-premises to public cloud

 Huawei Cloud offers native migration services like Server Migration Service (SMS), Data Replication Service (DRS), and Object Migration Service (OMS) which helps Dar Al Jadawel migrate their servers and data from on-prem to Huawei Cloud seamlessly and smoothly.

Infrastructure as a Service (IaaS)

Huawei Cloud's IaaS provided Dar Al Jadawel with a scalable and secure foundation for their online store, allowing them to easily adjust resources based on real-time demand.

Customer Benefits

By migrating to Huawei Cloud, Dar Al Jadawel has achieved significant improvements across their business:

Increased sales and growth

 Improved performance, scalability, and user experience have led to 4% increase in online sales and overall business growth.

Enhanced customer experience

Faster loading times, wider product selection (enabled by improved inventory management), and a secure shopping environment have contributed to a more positive customer experience. The performance of website loading time improved by 15-20% after hosting applications with Huawei.

Improved agility and innovation

The cloud platform allows Dar Al Jadawel to adopt new technologies and implement innovative features on their e-commerce platform more rapidly, staying ahead of the curve in the competitive online retail landscape.
Conclusion

Dar Al Jadawel's successful migration to Huawei Cloud demonstrates the transformative power of cloud computing for e-commerce businesses. By leveraging Huawei Cloud's IaaS solutions, advanced security features, and data analytics capabilities, Dar Al Jadawel has achieved significant growth, enhanced customer experience, and improved operational efficiency. This case study serves as an example for other online store businesses seeking to revolutionize their online presence and achieve sustainable success in the ever-evolving digital landscape.