Customer Demands

  • Stability

    Service stability is critical to user experience. As the number of orders increases sharply, their platform must be able to process a great volume of concurrent requests. If not, services may be interrupted, orders may be delayed or fail, resulting in user dissatisfaction and merchant loss.

    Service stability is critical to user experience. As the number of orders increases sharply, their platform must be able to process a great volume of concurrent requests. If not, services may be interrupted, orders may be delayed or fail, resulting in user dissatisfaction and merchant loss.

  • Availability

    High availability determines service continuity. The platform must ensure that services are not interrupted during peak hours or even when a fault occurs. As services expand to more regions, DeliveryChinatown needs to ensure high availability and cross-region disaster recovery of service nodes.

    High availability determines service continuity. The platform must ensure that services are not interrupted during peak hours or even when a fault occurs. As services expand to more regions, DeliveryChinatown needs to ensure high availability and cross-region disaster recovery of service nodes.

  • Cost

    Service expansion complicates cost management. To maintain profits in the competitive takeout market, their platform must improve service quality and control costs of infrastructure, development, and O&M.

    Service expansion complicates cost management. To maintain profits in the competitive takeout market, their platform must improve service quality and control costs of infrastructure, development, and O&M.

During peak hours, DeliveryChinatown enjoys 40% faster access, 30% lower costs, and 70% higher stability and security

Low latency and high concurrency

With Huawei's extensive experience in hardware and network devices, Huawei Cloud provides Delivery Chinatown with ultra-low latency and high-concurrency processing capabilities to ensure efficient and stable service processing and data transmission.

Wide geographical coverage

Huawei Cloud has deployed cloud Regions in multiple key areas in Southeast Asia, such as Singapore, Thailand, and Malaysia. A wide range of AZs support the expansion of Delivery Chinatown takeout services.

Flexible billing and auto scaling

Huawei Cloud provides flexible billing modes and auto scaling, allowing resource adjustment based on actual needs and effectively controlling costs.

Global technical support

Huawei Cloud technical support teams provide 24/7 services around the world to ensure that customers can obtain tailored solutions and support.

Robust security and privacy protection

Huawei Cloud strictly complies with global and regional security and privacy compliance standards, such as GDPR and PDPA, and provides multi-layer security measures to safeguard customer data.

Exceptional data durability and security, optimized user experience

Leveraging Huawei Cloud's storage advantages, Delivery Chinatown provide up to 99.9999999999% data durability, ensuring efficient resource distribution and secure storage. This guarantees that data can be accessed quickly anytime and anywhere, enhancing user experience and satisfaction.

Huawei Cloud's solution covers compute, storage, security, and monitoring, which improves system stability and availability, effectively controls operational costs, enables service expansion, and ensures a flexible, scalable, and secure running environment.

  • High-performance and stable database and disaster recovery ensure that DeliveryChinatown can serve users in any case.


    Elastic Cloud Server (ECS) provides stable and on-demand compute services for DeliveryChinatown to focus on service development, reducing maintenance costs and improving efficiency.


    Object Storage Service (OBS) ensures high availability and improves the menu access speed.


    Distributed databases provide stable data processing in high-concurrency scenarios and use multiple nodes to enhance system fault tolerance.


    SSL certificate management improves user privacy and payment data security by encrypting data transmission.


    Host Security Service (HSS) provides host-level protection, such as intrusion detection, antivirus, and patch management, and real-time monitoring to prevent service interruption caused by hacker attacks and malware.