Customer Profile

Omantel is a provider of integrated telecommunication solutions in the telecommunications industry. The company offers a range of services including ICT, IoT, cloud solutions, and mobile and fixed broadband services, aimed at empowering individuals and businesses by enhancing connectivity. Omantel primarily serves public authorities, multinational corporations, small and medium-sized enterprises, and individual customers with a focus on improving customer experience and expanding network coverage. It was founded in 1970 and is based in Ruwi, Oman.

Industry

Carrier

Background

As digital transformation reshapes the needs of governments and industries across Oman, Omantel is expanding the capabilities of the National Cloud to support more advanced, secure, and sector-specific solutions. At the heart of this evolution is Huawei Cloud Stack, the core technology platform that powers the National Cloud and enables it to deliver high-performance, locally hosted cloud services tailored to the needs of Oman.

Business requirements

“The National Cloud reflects our vision to create a future-ready digital ecosystem that meets Oman’s strategic needs,” said Talal bin Said Al Mamari, CEO of Omantel. “By combining local insight with global expertise, we are enabling institutions and enterprises to innovate with confidence, accelerate digital adoption, and unlock new economic value across sectors.”

Solutions and Results

Built to support the growing demand for data sovereignty, service agility, and digital innovation, the National Cloud leverages Huawei Cloud Stack’s AI, big data, and database technologies to support mission-critical sectors including government, finance, healthcare, energy, and education. Since its implementation, the platform has delivered measurable impact across the country, with up to nine times faster resource provisioning, an 80 percent reduction in unplanned downtime, and a 40 percent drop in infrastructure costs.

Huawei Cloud Stack has enabled Omantel to introduce advanced, scenario-specific solutions including smart city platforms, digital government services, cloud-based banking, intelligent oilfield systems, and healthcare imaging. These tools are helping public and private entities enhance efficiency, strengthen resilience, and modernize service delivery in line with evolving national priorities.

To further support innovation and customization, more than 20 specialized technology providers have been integrated into the platform through Omantel and Huawei’s collaboration. These partnerships ensure that the National Cloud offers a wide and flexible range of digital solutions suited to Oman’s unique sectoral needs.

Voice of the customer

This collaboration brings together global cloud expertise and local insight,by tailoring Huawei Cloud Stack to serve national priorities, we are delivering a platform that is practical, secure, and built to scale with the country's ambitions.

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