PT Pamapersada Nusantara (PAMA)

PT Pamapersada Nusantara (PAMA)

PT Pamapersada Nusantara (PAMA) is a wholly-owned subsidiary of PT United Tractors Tbk, a major distributor of Komatsu heavy equipment in Indonesia. PT Astra International Tbk, the major shareholder of PT United Tractors Tbk, is one of the largest and most respected companies in Indonesia.

With extensive experience in coal mining development and operations, PAMA has built a strong reputation on the global stage. In 2022, PAMA was awarded the prestigious Global Business Improvement Award in the category of Safety by Immersive Technologies. This award highlights PAMA’s dedication to continuous improvement and leadership in integrating cutting-edge technology to enhance operational safety

PT Pamapersada Nusantara (PAMA) is a wholly-owned subsidiary of PT United Tractors Tbk, a major distributor of Komatsu heavy equipment in Indonesia. PT Astra International Tbk, the major shareholder of PT United Tractors Tbk, is one of the largest and most respected companies in Indonesia.

With extensive experience in coal mining development and operations, PAMA has built a strong reputation on the global stage. In 2022, PAMA was awarded the prestigious Global Business Improvement Award in the category of Safety by Immersive Technologies. This award highlights PAMA’s dedication to continuous improvement and leadership in integrating cutting-edge technology to enhance operational safety

Challenges

Challenges

1.Legacy Systems and Aging Hardware: PAMA’s legacy operating systems and hardware had become outdated, resulting in frequent failures and performance degradation. The old infrastructure was no longer reliable, causing increased maintenance efforts and downtimes, which disrupted daily operations and hindered business growth.

2. Business Availability Requirements: With IT playing a crucial role in PAMA’s 24/7 mining operations, ensuring continuous system availability is essential. However, their existing on-premise infrastructure lacked a robust Disaster Recovery (DR) solution, putting the business at risk in the event of hardware failures or other incidents. As a result, PAMA needed to implement a comprehensive DR plan to safeguard business continuity.

3. High Disaster Recovery (DR) Demands: To meet the strict business continuity standards, PAMA required a DR solution capable of ensuring an RPO (Recovery Point Objective) of 3x24 hours in normal condition and 1x24 hour for critical condition application. Moreover, the database workload should have RPO near-real time capabilities. This solution also needed to support seamless switchover and switchback capabilities, allowing the cloud to serve as the primary environment in emergencies, and revert to a secondary role once operations stabilize without compromising the system’s functionality.

Why Huawei Cloud?

Why Huawei Cloud?

Solutions

Solutions

• Real-Time Data Replication:

Huawei Cloud enables real-time data replication from PAMA’s on-premises servers to the cloud, ensuring an up-to-date backup ready for failover.

• Cloud-Based Failover:

In case of a disaster, the system automatically switches to the cloud-based backup server, maintaining operations with minimal downtime.

• Failback Mechanism:

Once the on-premises environment is restored, the system seamlessly switches back, reverting the cloud to a backup role while ensuring consistent performance.

• Comprehensive Solutions:

Huawei Cloud’s infrastructure includes security, monitoring, and disaster recovery capabilities, ensuring high availability, low latency, and operational reliability.

Customer Benefits

Customer Benefits

Simplified Deployment

Huawei Cloud’s system enables one-click deployment via the console without host restarts or complex configurations, ensuring seamless system management. Its near real-time replication and failover capabilities minimize disruptions during switchover processes.

Cost-Effective Solution

The active-active disaster recovery and active-passive application setup optimize resources and reduce costs. The system remains idle during normal operations, conserving resources, avoiding licensing fees, and enhancing cost efficiency.

Enhanced Business Continuity

Huawei Cloud ensures near real-time replication and failover with minimal downtime, guaranteeing PAMA’s 24/7 operations. The solution meets RPO targets (1x24 hours for critical systems, 3x24 hours for normal systems) and an RTO target of 24 hours, delivering reliable and robust disaster recovery.