Customer Background
Royal Media Services (RMS) is the largest media group in Kenya with viewership in Kenya, Uganda, Tanzania, Rwanda, Burundi and Parts of DRC. Citizen Digital App of RMS is Kenya's No. 1 news app, with more than 13 million monthly visitors. Viusasa is a VOD platform with more than 4 million monthly users. RMS used more than 20 cloud services but they suffered from high cost and complex O&M. Vusasa (VOD) services ran on private cloud prone to challenges of scalability and performance bottlenecks. To enhance market competitiveness., RMS is in an urgent need to upgrade the news platform and provide an exceptional audio visual experience for audiences.

Why Huawei Cloud
Why Huawei Cloud

High cost
High data volume and concurrency which is required for high uptime of Citizen Digital App result in expensive cloud adoption.

Low efficiency
Citizen Digital, in the critical period of growth, was facing constrained growth due to costs high latencies.

Platform transformation
Faced with fierce market competition, the production platform and content production capability need to be upgraded urgently.

High Availability
Due to using a local cloud provider Viusasa could not scale effectively and was prone to frequent down times.
Huawei Cloud Solution
Customer Benefits
Customer Benefits

Overall cost down by 45%
GaussDB provides log analysis to resolve abnormal traffic and ensure effective cloud consumption

Better viewing experience
One stop service improves O&M efficiency, resulting in 70% content delivery success rate and faster TTM

Diverse media content
Cooperation with industry peers, providing good quality media programs and attracts more monthly active users up by 20%

Uptime and Stability
The partnership with Huawei on the platform and local support has made uptime grow from 90% to 99.99% uptime