Telkomsel_HUAWEI CLOUD

Telkomsel is Indonesia’s largest digital telecommunications service provider serving over 158.8million mobile customers and more than 9.8 million fixed broadband customers nationwide.

A subsidiary of Telkom Indonesia, it leads in mobile network coverage and has pioneered 4G and 5G deployment nationwide. Consistently ranked among the top telecom brands in Southeast Asia, Telkomsel has expanded its offerings to Digital Advertising, Entertainment & Digital Content, and API Business, playing a key role in Indonesia's digital transformation.

Telkomsel is Indonesia’s largest digital telecommunications service provider serving over 158.8million mobile customers and more than 9.8 million fixed broadband customers nationwide.

Challenges

1. As Telkomsel experienced rapid data growth, with 60% of its data center utilized by business intelligence (BI) workloads and 300 TB/day of new data generated, the company identified the need to evolve its infrastructure to support scalable and efficient operations.

2. Provisioning new data center capacity required a lead time of up to 6 months, presenting an opportunity for Telkomsel to enhance agility and accelerate responsiveness to dynamic business needs.

3. Telkomsel recognized the opportunity to optimize its on-premise infrastructure, which required additional hardware to support peak traffic—prompting a shift toward more flexible, scalable solutions to improve cost efficiency and time-to-market.

4. With the existing infrastructure offering limited multi-cluster/site resiliency, Telkomsel saw the need to strengthen service continuity and availability for critical platforms like Datalake by adopting more robust and distributed architectures.

5. Operating on-premise hardware involved considerable maintenance efforts and resource allocation, encouraging Telkomsel to explore modernization strategies that streamline operations and allow teams to focus on higher-value initiatives.

Why Huawei Cloud?

Enhanced Flexibility and Scalability for Business Growth

Telkomsel moved BCP Datalake to Huawei Cloud after completing IT and Cloud Suitability Assessments in 2023. The cloud platform was selected for its flexibility, scalability, and ability to support Telkomsel’s BI cloudification journey.

Strategic Partnership for Digital Transformation

Telkomsel partnered with Huawei Cloud to modernize its data infrastructure and enhance the support for innovative applications and services, aiming to stay at the forefront of digital transformation.

Leveraging Advanced Cloud Technologies

By leveraging Huawei Cloud's advanced technologies and comprehensive support, including managed services and SLAs, Telkomsel benefits from a reliable, efficient cloud environment that accelerates its operations and minimizes downtime.

Driving Efficiency and Innovation

Telkomsel intends to enhance the performance of its data platform, reduce the total cost of ownership, and drive innovation in Indonesia’s rapidly evolving digital landscape.

Solutions

• Cloud Data Migration (CDM): This solution supports the seamless integration of Telkomsel's on-premise data sources, such as Kafka and HDFS, into Huawei Cloud.

• Object Storage Service (OBS): Huawei Cloud’s OBS is used as the primary storage in the DataLake. This service provides scalable, secure, and reliable storage to support Telkomsel’s growing data needs.

• Data Lake Insight (DLI): Huawei Cloud’s DLI is utilized for data processing, querying, and analytics within the DataLake. It enables Telkomsel to derive valuable insights from the large volumes of data, supporting the company’s data-driven decision-making.

• DataArts: Huawei Cloud ensures data quality control, metadata management, and data access control to maintain data integrity and governance. This is crucial for Telkomsel in managing the lifecycle and audit of their data while ensuring compliance with regulatory requirements.

• Infrastructure Landing Zone: Huawei Cloud's Landing Zone provides a secure and scalable infrastructure environment for Telkomsel’s data. The Landing Zone is deployed across three availability zones in Jakarta, ensuring high availability and resilience. It includes log management, network planning, and backup services, ensuring smooth operation and security for Telkomsel’s cloud environment.

Huawei Cloud Services Used

Cloud Data Migration (CDM)

Object Storage Service (OBS)

Data Lake Insight (DLI)

DataArts

Customer Benefits

Efficient Scalability

By moving to Huawei Cloud, Telkomsel can scale its BCP Datalake solution from 6 months to just 1 week or faster, improving deployment timelines and meeting growing data demands without the limitations of on-premise infrastructure.

Faster Process Acceleration

Huawei Cloud accelerates data processing and analytics, offering faster process acceleration compared to traditional on-premise systems, enhancing Telkomsel’s ability to make real-time decisions and optimize operations.

Access to Innovation

With Huawei Cloud, Telkomsel gains access to the latest technologies, enabling new business opportunities and helping the company stay ahead in the competitive telecommunications industry by driving continuous innovation.

Data Residency and High Availability

Huawei Cloud provides 3AZ local data residency, ensuring high availability and better data governance in Indonesia. This meets regulatory requirements and guarantees that Telkomsel’s data remains secure and accessible at all times.

Cost Efficiency

Transitioning to Huawei Cloud allows Telkomsel to optimize its budget by eliminating the costs associated with maintaining on-premise servers. The cloud platform’s flexibility and scalability also reduce the complexity of infrastructure management, resulting in overall cost savings.