FAQs

FAQs

  • Is Huawei Cloud available to individuals, enterprises, or institutions operating in Mexico?

    Huawei Cloud has been launched in Mexico. Individuals, enterprises, and organizations can register local accounts on the Huawei Cloud International website and purchase cloud services. Applicable laws and regulatory requirements must be complied with during the use of cloud services.

  • What laws, regulations, and regulatory requirements on data protection or cybersecurity in Mexico require special attention?

    ● The Federal Law on Protection of Personal Data held by Private Parties was announced on July 6, 2010. This law defines the principles of personal data protection and obligations for parties involved in personal data processing. It regulates the legal, controlled, and informed processing of personal information to ensure personal privacy and autonomous decision-making.


    ● Mexico's new Privacy Notice Guidelines were put into effect in 2013. The guidelines include many regulations related to privacy notifications. For example, consent must be obtained before personal data is obtained through automated methods (cookies, web beacons, etc.). The guidelines are mandatory and are particularly important for employers who regularly collect, process, and transmit their employees' personal data, as well as for companies that use automated methods to collect personal data in Mexico.


    Huawei Cloud white paper HUAWEI CLOUD Compliance with

    Mexican Privacy Protection Laws and Regulations describes Huawei's experience and best practices in privacy protection in Mexico, along with how Huawei Cloud can help you meet the requirements of privacy regulations and laws in Mexico.

  • What are the applicable laws, regulations, and regulatory requirements for financial institutions using Huawei Cloud?

    Regulatory requirements for financial institutions are as follows:


    ● Credit Institutions Law: This law regulates the credit requirements set by banking institutions. The law covers information security, employee management, infrastructure security, communication security, change management, storage security, log management, configuration management, network isolation, security test, password management, physical security, service continuity, emergency response system, audit, and supplier management.


    ● Securities Market Law: This law describes regulations primarily for companies other than financial institutions involved in securities and equity offerings and intermediaries. The law covers information security, employee management, infrastructure security, communication security, change management, storage security, log management, configuration management, network isolation, security testing, password management, physical security, service continuity, emergency response systems, audits, and supplier management.


    ● Financial Technology Institutions Regulatory Law: This law regulates the services provided by financing and electronic payment institutions. The law covers cloud security, information security, employee management, infrastructure security, communications security, change management, storage security, log management, configuration management, network isolation, security testing, password management, physical security, service continuity, emergency response systems, audits, and supplier management.


    As a cloud service provider, Huawei Cloud is committed to helping you meet these regulatory requirements and continuously providing you with cloud services and environments that meet financial industry requirements.

  • How are Huawei Cloud and I each responsible for security compliance?

    Huawei Cloud is committed to providing you with secure and compliant infrastructure and services. Each service has built-in security features and is guaranteed to run securely through continuous O&M. Huawei Cloud ensures that the infrastructure and services it provides have been assessed by authoritative, independent, third-party agencies and reviewed by the relevant certifying bodies.


    When using Huawei Cloud services, you are responsible for the security and compliance of internal applications and custom configurations of your workloads on the cloud. As the owner and controller of your data, you are responsible for data security configuration, confidentiality, integrity, availability, as well as identity authentication and authorization for data access.


    You are also responsible for compliance with the applicable regulatory requirements for your workloads on the cloud.


    You can download HUAWEI CLOUD Security White Paper to view details about the responsibilities of Huawei Cloud and yours.


    For more security and compliance issues, contact your account manager or Huawei Cloud.

  • Which certifications for Huawei Cloud infrastructure and services can help me more quickly meet the compliance requirements of Mexico?

    Huawei Cloud is committed to building secure and trusted cloud services. The infrastructure and services provided by Huawei Cloud have been assessed by authoritative, independent, third-party agencies and reviewed by the relevant certifying bodies.


    Huawei Cloud is compliant with a wide range of international standards and practices, including:


    • Security standards: ISO 27001, ISO 27017, CSA STAR, PCI DSS, PCI 3DS, ISO 27034, and NIST cyber security framework (CSF), and more


    • Privacy standards: ISO 27018, ISO 27701, BS 10012, ISO 29151, and ISO 27799


    • Other standards: ISO 22301 (for business continuity management), ISO/IEC 20000 (for IT service management), TL 9000 and ISO 9001 (for quality management), SOC 1, SOC 2, and SOC 3 (for audit)


    Learn more from Compliance Certificates in the Compliance Center.

Compliance Resources

Documents related to compliance with laws and regulations of Mexico. More documents are available from Resource Center.

  • Compliance with Mexican Privacy Protection Laws and Regulations

    Base on the compliance requirements of Mexican privacy law and regulations, the whitepaper shares Huawei Cloud's privacy protection experience and practices and the measures that help customer meet the compliance requirements of Mexican privacy law and regulations.

  • User Guide to Financial Services Regulations & Guidelines in Mexico

    Huawei Cloud helps customers meet the SHCP, the CNBV and the Banxico financial regulatory requirements and demonstrates Huawei Cloud's compliance with these requirements.

  • HUAWEI CLOUD Compliance with ISO/IEC 27001

    Based on the main content of ISO/IEC 27001, the whitepaper introduces HUAWEI CLOUD’s overall information security policies and specific control measures and how HUAWEI CLOUD's products and services help customers respond the requirements of the certification.