CDN O&M Service_Professional Services

Covers CDN service configuration, consulting, maintenance, and customization scenarios to ensure reliable running.

Application Scenarios

Service consulting and optimization

Customer services are complex, leading to poor content distribution and acceleration performance, as well as low CDN system management efficiency. CDN enablement and optimization are required.

Special service customization

When standard products and services cannot meet requirements, customers require personalized configurations or special requirement development.

Initial rollout and large-scale configuration

When customers first use CDN or migrate services in a large scale, the configuration is difficult or the services are too large, leading to slow rollout or poor performance.

Key event assurance (KEA)

During major events such as bursty traffic, promotions, large-scale presses, and sports games, customers require dedicated and high-quality service monitoring, maintenance, and emergency handling.

Service consulting and optimization

Customer services are complex, leading to poor content distribution and acceleration performance, as well as low CDN system management efficiency. CDN enablement and optimization are required.

Special service customization

When standard products and services cannot meet requirements, customers require personalized configurations or special requirement development.

Initial rollout and large-scale configuration

When customers first use CDN or migrate services in a large scale, the configuration is difficult or the services are too large, leading to slow rollout or poor performance.

Key event assurance (KEA)

During major events such as bursty traffic, promotions, large-scale presses, and sports games, customers require dedicated and high-quality service monitoring, maintenance, and emergency handling.

Service Highlights

Professional CDN support team

Experts have more than 10 years of industry experience and are familiar with CDN systems, product architectures, service scenarios, and networks.

Reliable service support system

Experts of this carrier-level customer support system provide professional service support, leveraging their experience in configuration of TB-level services, testing, optimization, issue resolution, service assurance, and customized development.

Service Content

CDN business consulting

CDN provides training on CDN basics, usage guides, solutions, fault analysis, and API usage, as well as services such as solution consulting, performance optimization consulting, and troubleshooting.

CDN integrated configuration

Huawei Cloud solution and O&M technical experts output solution analysis based on customer service characteristics, and provide configuration, optimization, and migration assurance to ensure smooth service rollout and optimal performance.

CDN operations customization

CDN provides customization for customers' special services, helping customers quickly access services. It also analyzes, designs, develops, and delivers APIs and specifications to meet customer needs.

CDN assurance

Huawei O&M technical experts formulate KEA solutions for customers' major activities, including maintenance, inspection, alarm monitoring, fault rectification, and emergency handling, providing comprehensive support for cloud use.

CDN business consulting in Chinese mainland - Professional
CDN business consulting outside Chinese mainland - Professional
CDN business consulting in Chinese mainland - Basic
CDN business consulting outside Chinese mainland - Basic

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CDN integrated configuration in Chinese mainland
CDN integrated configuration outside Chinese mainland

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CDN operations customization in Chinese mainland
CDN operations customization outside Chinese mainland

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CDN assurance in Chinese mainland
CDN assurance outside Chinese mainland
CDN cooperative O&M support in Chinese mainland
CDN cooperative O&M support outside Chinese mainland

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