Application Scenarios
Application Scenarios
Application Managed Service (AMS)
Provides unified O&M management for customers, solving problems such as difficult coordination, management, and low efficiency of routine O&M.
O&M Technical Improvement Service
Provides development support, module and app optimization, and operations in terms of platform and resource.
Service Highlights
Service Highlights
Low O&M Costs
This reduces the pressure of increasing the customer's own manpower and reduces the investment in the O&M system, tool deployment, and team building.
Follow-up Throughout the Process
Work closely with the global ecosystem O&M center of HUAWEI CLOUD to handle faults and complete closed-loop management of major problems.
Quick Problem Recovery
O&M engineers have rich troubleshooting experience, have a comprehensive understanding of the O&M platform and HUAWEI CLOUD solutions, and are proficient in using multiple O&M analysis tools to help quickly rectify faults.
Quick Resource Coordination
As the single contact person of Huawei service, O M engineers can quickly coordinate Huawei internal resources from trouble ticket creation to problem resolution and accelerate problem resolution.
Service Content
Service Content
Application Managed Service AMS
Customers use multi-cloud vendor resources. Routine O&M is difficult to coordinate, manage, and inefficient. In addition, after customers' services are migrated to the cloud, there is no professional O&M team for the basic application environment. HUAWEI CLOUD can provide professional O&M services to ensure customer service stability and detect faults in a timely manner. Quickly detect, demarcate, and rectify faults.
O&M Technical Improvement Service
O&M Technical Improvement Service provides customers with a range of services, including: optimization of metrics on the O&M platform and technical support for fault management, chaos drills, release management, observability enhancements, production readiness reviews, risk assessments during system running, and service availability measurements.
Service Pricing Service Pricing
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Application Agent Maintenance
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O&M Technical Improvement Service
O&M Platform Application O&M Hosting (24/7)
The service provides remote application hosting capabilities for customer applications within the service period. The capabilities include 24/7 monitoring for customer applications based on customer logs, metrics, and alarms; responding to alarms in the customer production environment based on the preset plans; tracking production faults; and managing the entire lifecycle.
O&M Platform Application O&M Hosting (24/7)
The service provides remote application hosting capabilities for customer applications within the service period. The capabilities include 24/7 monitoring for customer applications based on customer logs, metrics, and alarms; responding to alarms in the customer production environment based on the preset plans; tracking production faults; and managing the entire lifecycle.
USD/20 instances/year
O&M Platform Application Hosting Incremental Service (24/7)
The service provides remote application hosting capabilities for the customer's new applications or those with capacity expansion. The capabilities include 24/7 monitoring of customer applications based on customer logs, metrics, and alarms; responding to alarms in the customer production environment based on preset plans; tracking production faults; and managing the entire lifecycle.
O&M Platform Application Hosting Incremental Service (24/7)
The service provides remote application hosting capabilities for the customer's new applications or those with capacity expansion. The capabilities include 24/7 monitoring of customer applications based on customer logs, metrics, and alarms; responding to alarms in the customer production environment based on preset plans; tracking production faults; and managing the entire lifecycle.
USD/single Instance/month
Chaos Drill Technical Support Service
Professional Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, and drill operation mechanism for the O&M of medium-scale enterprises.
Enterprise Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, and drill operation mechanism for the O&M of large-scale enterprises.
Premium Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, drill operation mechanism, and drill training for the O&M of large-scale enterprises.
Chaos Drill Technical Support Service
Professional Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, and drill operation mechanism for the O&M of medium-scale enterprises.
Enterprise Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, and drill operation mechanism for the O&M of large-scale enterprises.
Premium Edition: Failure mode library, fault drills drill process design, drill plan arrangement, drill report suggestions, drill operation mechanism, and drill training for the O&M of large-scale enterprises.
USD/set