Support Plan
Item |
Basic |
---|---|
Service Support |
24x7 via service tickets support |
Technical Support |
N/A |
Case Severity and Response Time |
N/A |
Priority |
N/A |
Designated Technical Account Manager(TAM) |
N/A |
Key Event Assurance |
N/A |
Cloud Product Architecture Consulting |
N/A |
Monthly Service Report |
N/A |
Training |
Online video courses |
Pricing Standard |
Free |