Our pain points are our online technologies, which are crucial to our goal of becoming Full-Stack Insurtech. In April 2021, one of our websites was overrun by an enormous number of clients accessing prakun.com at the same time. Our services did not respond with normal millisecond-latency. Thus, a large number of customers on our simple platforms would be one of our pain points. We launched an emergency mission to restore service performance in collaboration with internal and external partners. We can now handle many clients perfectly and have grown by leaps and bounds.
We appreciate that HUAWEI CLOUD personnel were able to address our difficulties and requests, including fixing database, query, 504 Gateway Timeout, and other issues. HUAWEI CLOUD is a fascinating cloud platform fully capable of meeting all client expectations, whether they be about server, network, database, security, or backup. We strongly recommend HUAWEI CLOUD to our partners considering a shift.
HUAWEI CLOUD high-performance infrastructure provides the following top benefits:
Apart from the fact that HUAWEI CLOUD enables us to expand our business indefinitely, we also value its growing service range that includes ransomware protection and site-to-site replication in case of disaster. HUAWEI CLOUD helps us always be prepared for unexpected events thanks to backups and easy switching. We are grateful to HUAWEI CLOUD for making us more secure, especially with protection against ransomware, a major threat to the insurance industry today. Another value feature is site-to-site replication, which allows us to work continuously, increasing customer trust and providing the best service.