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Why Am I Charged Even When There Is Only One Person in the Room and There Is No Audio/video Call? SparkRTC billing is based on how long each user of a room watches the video streams of other uses. The billing can also vary with resolution levels. If there is only one person in a room
What Should I Do If macOS Safari Cannot Play Audio or Video in a Meeting When Auto-Play Is Disabled? Customer Case macOS Safari fails to play audio or video when auto-play is disabled. Cause Analysis Due to the restriction of the auto-play policy of macOS Safari, if users do not interact
What Do I Do If the Error Message "The silence time is too long, and the audio will not be recognized" Is Displayed? Symptom A recognition error occurs and the message "The silence time is too long, and the audio will not be recognized" is displayed. Possible Causes The initial silence
What Can I Do If the Huawei Cloud Meeting PC Client Cannot Receive Audio of Other Participants After I Join a Meeting? If other participants cannot hear you but can hear each other: Possible causes and solutions: Your computer is muted. Increase the sound volume on your computer.