Contact Us

Hotline

Pre-Sales hotline, free ICP license hotline (Mon-Fri, 09:00 to 17:00), and 24/7 after-sales hotline ensure your service continuity. Dial the following extension numbers to consult:
  • Pre-Sales services
  • After-Sales technological support
  • Other after-sales services
  • VIP private line
  • Complaints and suggestions
  • Free ICP license consultation
  • Partners

4000-955-988

Online Consulting

We provide online pre-sales consultation (Mon-Fri, 09:00 to 17:00) and 24/7 after-sales consultation.

Online Consulting

E-mail Services

Due to mailbox's low time validity, we suggest you to call at 4000-955-988 if you encounter an emergency.
Pre-Sales consultation (Mon-Fri, 09:00 to 17:00): huaweicloud.ss@huawei.com
24/7 after-sales consultation: huaweicloud.cs@huawei.com
Free ICP license consultation (Mon-Fri, 09:00 to 17:00): huaweicloud.ba@huawei.com

complaints and suggestions

If you have any suggestions or complaints, contact us using the methods listed below. We respond to any feedback or complaints as soon as possible. Thank you for your patience and for choosing HUAWEI CLOUD services.

Submit the Feedback

Call our professional technical support hotline at 4000-955-988 ext. 6.