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What Should I Do If the IP Settings of My Linux ECS Are Lost? Symptom When an ECS has been running continuously for a long time without being restarted, the IP address settings may be lost, ECSs may be disconnected, or the network may break down. Figure 1 Symptom Possible Causes The
How Do I Troubleshoot Slow Connections to a Website Hosted on My ECS? Symptom A complete HTTP request includes domain name resolution, TCP connection establishment, request initiation, processing of the request and returning a processing result by the server, parsing of the HTML code
How Do I Apply for a License for Authenticating Multi-User Sessions and Activate an ECS? Scenarios This section describes how to configure remote desktop services and activate an ECS. The ECS running Windows Server 2012 is used as an example. Procedure Applying for a License for Authenticating
How Do I Attach an Extension NIC to a Windows ECS for Accessing the Internet? Scenarios A Windows ECS has one primary NIC and one extension NIC attached. Both the NICs have an EIP bound to access the Internet. Constraints Do not modify the primary NIC settings. Procedure Log in to
How Do I Restore Data in the Event of a Startup Failure on a Windows ECS? Symptom If logging in to a Windows ECS failed, the system automatically starts the recovery option. However, an error is reported after the recovery option is selected, and the system recovery cannot continue
Why Can't I Open the Start Menu and Search Box on a Windows ECS? Symptom You can log in to the newly created Windows ECS, but the system does not respond when you click Start menu button and the search box. Possible Cause The AppX Deployment Service (AppXSVC) uses too many system
Why Cannot the EIP Bound to the Extension NIC of My ECS Access the Internet? Symptom Your ECS has one primary NIC and one extension NIC in the same subnet. Both the NICs have an EIP bound to access the Internet. The EIP bound to the primary NIC can access the Internet, but that bound
Can I Add Yearly/Monthly ECS Instances to an AS Group? Yes. Currently, AS automatically creates pay-per-use ECS instances by default, but you can also add yearly/monthly or pay-per-use instances manually if needed. Parent topic: Instance
Will the System Bind a New EIP or an Existing One a Newly Added ECS Instance? During scale-out actions, the system automatically buys and assigns an EIP to each newly added instance. Parent topic: Instance
Why Cannot the Total ECS Quota Be Less Than the Number of Existing ECSs? The total ECS quota is the total number of hosts that are authorized to receive detections. When buying SA, ensure that the total ECS quota is greater than or equal to the total number of hosts under the current
[Notice] Adjustment on the EOS Date of Huawei Cloud RDS for MySQL 5.7 Release Date This notice is released on March 27, 2025. EOS Date Adjustment Huawei Cloud adjusted the end-of-service (EOS) date of RDS for MySQL 5.7 to October 31, 2028. Scope All regions Impact You have more time
How Can I Map the Private IP Address of an ECS to a Domain Name? You can configure PTR records to allow end users to query domain names based on IP addresses. To map the private IP address of an ECS to a domain name, you must create a private zone and add a PTR record to the zone.
[Notice] Adjustment on the EOS Date of Huawei Cloud RDS for MySQL 5.7 Release Date This notice is released on March 27, 2025. EOS Date Adjustment Huawei Cloud adjusted the end-of-service (EOS) date of RDS for MySQL 5.7 to October 31, 2028. Scope All regions Impact You have more time
Accessing Other Cloud Services from ECS Using Temporary Access Keys of an Agency You can create an agency to delegate access to services offered by Huawei Cloud. This example shows how to create an agency and delegate permissions to Huawei Cloud Elastic Cloud Server (ECS), a scalable
Querying the Target Flavors to Which an ECS Flavor Can Be Changed (Discarded) Function An ECS flavor cannot be changed to certain flavors. This API is used to query the target flavors to which a specified ECS flavor can be changed. This API has been discarded. Use the API described
Why Cannot the Total ECS Quota Be Less Than the Number of Existing ECSs? The total ECS quota is the total number of hosts that are authorized to receive detections. When buying SecMaster, ensure that the total ECS quota is greater than or equal to the total number of hosts under the
Why Can't HCE Obtain an IPv6 Address After IPv6 Is Enabled for an ECS? Background After IPv6 is enabled for ECS NICs on the ECS console, HCE cannot obtain an IPv6 address because DHCP is not correctly configured for the OS. Symptoms IPv6 has been enabled on the ECS console, and an
What Are the Impacts If I Do Not Pre-configure an ECS Used to Create a Private Image? Before using an ECS or external image file to create a private image, you need to pre-configure the ECS or the source VM of the image file. If you do not perform the pre-configuration, there are
How Do I Delete Redundant Network Connections from a Windows ECS? Method 1 Press Win+R. In the displayed dialog box, enter regedit and press Enter to open the registry editor. Modifying a registry may cause a system startup failure. So, back up the registry before modifying it. Open
Why Did I Fail to Install Guest OS Drivers on a Windows ECS? Possible causes: Your image file was exported from a VMware VM, and VMware Tools was not uninstalled or not completely uninstalled. You have downloaded Guest OS drivers of an incorrect version for your Windows ECS. The disk