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How Do I Handle the Startup Failure of a Windows ECS Created from a Windows Image Generalized by Sysprep? Symptom When you start the ECS, information similar to the following is displayed. Figure 1 Message displayed Then, the following information is displayed in the dialog box: Windows
What Do I Do If a Partition Is Not Found During the Startup of an ECS Created from an Imported Private Image? Cause Disk partition IDs are changed after the cross-platform image import. As a result, no partition can be found at startup. In this case, you need to change disk partition
Can I Use the System Disk Image of an ECS on a BMS After I Export It from the Cloud Platform? No. The system disk image of an ECS is a VM file that contains a system running environment and does not have an installation boot program. So, it cannot be used on a BMS. For how to create
What Can I do if I Cannot Obtain Enterprise Projects Using the EPS Java or Python SDK? If you cannot obtain enterprise projects using the EPS Java or Python SDK, you can follow the following procedure to find out the reason: Check whether the token is obtained in DomainToken mode.
Do I Need to Install IPsec Software on Each Server That Needs to Access an ECS to Establish a VPN Connection? No. VPN connects two LANs. Multiple servers in the on-premises data center use the same public IP address to access the cloud. If you install IPsec software on the on-premises
Will My Access Be Restricted by Bandwidth When I Connect to My Instance from an ECS over a Private Network? No. Parent Topic: Database Connection
What Should I Do If an ECS and RDS Instance Deployed in Different VPCs Cannot Communicate with Each Other? Change the VPC hosting the ECS to the same as that hosting the RDS. Create a VPC peering connection. Parent Topic: Database Connection
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Why Does the System Display Invalid Certificate or Associated Chain When I Log In to a Windows ECS from a Mac? Symptom When you use Microsoft Remote Desktop for Mac to remotely access a Windows ECS, the system displays invalid certificate or associated chain. Figure 1 Microsoft Remote
Why Can't I Find My Newly Purchased Data Disk After I Log In to My Windows ECS? Symptom After logging in to my Windows ECS, I cannot find the attached data disk. Formatting a disk will cause data loss. Before formatting a disk, create a backup for it. Possible Causes A newly added
What Should I Do If I Cannot Use MSTSC to Log In to an ECS Running the Windows Server 2012 OS? Symptom An ECS running the Windows Server 2012 OS has password authentication configured during ECS creation. When a user used the initial password and MSTSC to log in to the ECS, the login
What Should I Do If My ECS Fails to Access a Server on the Public Network Through a Public NAT Gateway? TCP connection may fail when an ECS accesses a server on the public network through an SNAT rule. Perform the following steps to locate the fault cause: Run the following command
How Do I Enable My ECS to Boot From the Second Kernel If It Fails to Boot from the First Kernel? Scenarios The operations described in this section apply to ECSs running CentOS or EulerOS with at least two kernels installed. CentOS 6 Log in to the management console, restart the ECS
How Do I Configure an ECS, a BMS, or an Image File Before I Use It to Create an Image? ECS or Image File Configurations Table 1 ECS configurations OS Configuration Windows Configuring DHCP Enabling Remote Desktop Connection Installing the One-Click Password Reset Plug-In (Optional
What Should I Do If I Can't Connect to My ECS (Microsoft SQL Server) Instance? Error message: The TCP/IP connection to the host 100.xxx.xx.xx, port xxx has failed. Error cause: The port number of the self-built database is incorrect, or the network is disconnected. Solution: Ensure
What Should I Do If Error Code 1006 or 1000 Is Displayed When I Log In to an ECS Through the Management Console? Symptom When I attempted to remotely log in to an ECS using VNC, the system displayed error code 1006, as shown in Figure 1. Figure 1 Error message displayed in a VNC-based
Why Am I Seeing the Error Message "Module is unknown" When I Remotely Log In to a Linux ECS? Symptom When you attempt to remotely log in to a Linux ECS, the system displays the error message "Module is unknown". Figure 1 Module is unknown To resolve this issue, restart the ECS and
Why Does the System Display No Remote Desktop License Servers Available to Provide a License When I Log In to a Windows ECS? Symptom An error message is displayed indicating that there are no Remote Desktop License Servers available to provide a license and asks you to contact the
Why Does My Remote Desktop Session End Because Another User Logs In When I Log In to a Windows ECS? Symptom An error message is displayed indicating that your remote desktop session has ended because another user has connected to the remote computer. Figure 1 Ended remote desktop
What Should I Do If Executing a Driver Installation Script Failed When I Attempted to Modify the Specifications of a Linux ECS? Symptom During ECS specifications modification, a script was used to automatically install drivers on a Linux ECS. During the installation, the following
