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What Do I Do If the ACS Is Acting Abnormal? Do as follows for troubleshooting: Check the hard terminal version. Log in to the web interface of the hard terminal, choose Help > Version, and check whether the software running on your hard terminal is of the recommended version. If it
Why Is a Message Indicating that the Video Has Been Deleted Displayed When I Open a Recording File? After the meeting ends, the recording file needs to be parsed and transcoded. The time required for parsing and transcoding is estimated to be the same as the recording duration. Open
How Can I Associate a TE40 That Has Been Added to the Huawei Cloud Meeting Management Platform with the Huawei Cloud? After the hard terminal is activated, it is automatically associated with Huawei Cloud. For details about how to activate a hard terminal, see Configuring the TE30
What Do I Do When the System Displays a Message Indicating No Service Available After a Terminal Is Connected to the ACS? TE10/TE20 Log in to the web interface of the hard terminal. Choose System Settings > Network, click the Registration tab, and set Cloud platform type to Manual
What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated? Do as follows: Check whether the CloudLink Board version is earlier than 20.0.1.SPC4. If yes, upgrade it to the latest version. Check
What Do I Do If the Message "Installation package has a problem. Continue to install it?" Is Displayed During the PC Client Upgrade? Symptom: The message "Installation package has a problem. Continue to install it?" is displayed when you upgrade the Huawei Cloud Meeting PC client
What Do I Do If the Message Indicating that Windows Defender SmartScreen Has Prevented an Unrecognized Program from Starting Is Displayed When I Install the Huawei Cloud Meeting Client on a Computer Running Windows 10? Click More Info and then click Run anyway to run the installation
