Support Services

Support Services

Get expert guidance and professional technical support to achieve cloud excellence.

Get expert guidance and professional technical support to achieve cloud excellence.

24/7 Professional Technical Consulting

24/7 Professional Technical Consulting

Get a Dedicated TAM with Higher Level Support Plans

Get a Dedicated TAM with Higher Level Support Plans

Developer

For deployment of lab, test, or non-critical cloud production environments by individual users or small-sized enterprises

  • Basic technical support

  • Responses within 12 hours

Business

For large-scale cloud deployment by large or medium enterprises

  • 24/7 online support

  • Response within 1 hour

Enterprise

For massive-scale cloud deployment by large enterprises

  • 24/7 online support by dedicated technical account managers

  • Response within 15 minutes, proactive risk identification and notification

  • Launch support

Customized Professional Services for Better Cloud Migration and Use

Customized Professional Services for Better Cloud Migration and Use

Cloud Migration Service

Move your workloads to the cloud efficiently and seamlessly

  • Cloud Migration Service

    Move your workloads to the cloud efficiently and seamlessly