Support Plan
| Item | Basic |
|---|---|
| Service Support | 24x7 via service tickets support |
| Technical Support | N/A |
| Case Severity and Response Time | N/A |
| Priority | N/A |
| Designated Technical Account Manager(TAM) | N/A |
| Key Event Assurance | N/A |
| Cloud Product Architecture Consulting | N/A |
| Monthly Service Report | N/A |
| Training | Online video courses |
| Pricing Standard | Free |