Service Assurance

Huawei Cloud's professional O&M teams provide a full range of technical support services for you.

24/7 Service Support

Professional HUAWEI CLOUD experts are at your service around the clock.

If you encounter any problems while using Huawei Cloud, you can submit a service ticket.

Refund

If you are not satisfied with any Huawei Cloud products you purchased, you can request a refund. View unsubscription rules

Submit Refund Request

Confirm

Generate Refund Ticket

Complete