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        1673 results found.
        • Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? Symptom An internal error is displayed when you log in to a Windows ECS and you fail to connect to the ECS remotely. Generally, this problem occurs because the Remote Desktop Services is

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
        • What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? - Elastic Cloud Server

          What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? - Elastic Cloud Server

          What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? After you log in to an ECS using VNC and view data, for example, play videos or run the cat command to view large files in Linux OSs, VNC may become unavailable due to the high memory usage of the browser

          Help > Elastic Cloud Server > FAQs > Remote Login > VNC Login
        • What Should I Do If Executing a Driver Installation Script Failed on an ECS Running CentOS 5? - Elastic Cloud Server

          What Should I Do If Executing a Driver Installation Script Failed on an ECS Running CentOS 5? - Elastic Cloud Server

          What Should I Do If Executing a Driver Installation Script Failed on an ECS Running CentOS 5? Scenarios After executing the script for installing the Virtio driver on an ECS running CentOS 5, users cannot determine whether the driver has been successfully installed. This section describes

          Help > Elastic Cloud Server > FAQs > Specification Modification
        • How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

          How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

          How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? Scenarios Through an intranet, an ECS can access OBS in which any type of data can be stored. After storing data such as images and videos in OBS, you can access OBS from the ECS and download data

          Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
        • How Can I Use SCP to Transfer Files Between a Local Linux Computer and a Linux ECS? - Elastic Cloud Server

          How Can I Use SCP to Transfer Files Between a Local Linux Computer and a Linux ECS? - Elastic Cloud Server

          How Can I Use SCP to Transfer Files Between a Local Linux Computer and a Linux ECS? Scenarios You want to use SCP to transfer files between a local Linux computer and a Linux ECS. Procedure Log in to the management console. On the Elastic Cloud Server page, obtain the EIP bound to

          Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
        • How Can I Use FTP to Transfer Files Between a Local Linux Computer and a Linux ECS? - Elastic Cloud Server

          How Can I Use FTP to Transfer Files Between a Local Linux Computer and a Linux ECS? - Elastic Cloud Server

          How Can I Use FTP to Transfer Files Between a Local Linux Computer and a Linux ECS? Scenarios You want to use FTP on a local Linux computer to transfer files between the computer and a Linux ECS. Prerequisites You have enabled FTP on the target ECS. If you have not enabled FTP, check

          Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
        • What Should I Do If Attaching a Disk to a Windows ECS Failed But There Are Still Available Device Names? - Elastic Cloud Server

          What Should I Do If Attaching a Disk to a Windows ECS Failed But There Are Still Available Device Names? - Elastic Cloud Server

          What Should I Do If Attaching a Disk to a Windows ECS Failed But There Are Still Available Device Names? Symptom On the Windows ECS details page, the system displays a message indicating that at most n more disks can be attached to the ECS. However, after you clicked Attach Disk,

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • How Can I Rectify the Fault That May Occur on a Linux ECS with an NVMe SSD Disk Attached? - Elastic Cloud Server

          How Can I Rectify the Fault That May Occur on a Linux ECS with an NVMe SSD Disk Attached? - Elastic Cloud Server

          How Can I Rectify the Fault That May Occur on a Linux ECS with an NVMe SSD Disk Attached? Symptom When a Linux ECS with an NVMe SSD disk attached, such as a P1 ECS, becomes faulty, you must contact the administrator to remotely rebuild the ECS again. If automatic NVMe SSD disk attachment

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • Why Are Disk Error Logs Printed After a Disk Attached to an ECS Is Formatted with the ext4 File System? - Elastic Cloud Server

          Why Are Disk Error Logs Printed After a Disk Attached to an ECS Is Formatted with the ext4 File System? - Elastic Cloud Server

          Why Are Disk Error Logs Printed After a Disk Attached to an ECS Is Formatted with the ext4 File System? Symptom When a VBD disk is attached to an ECS and the partition is in ext4 format, the following log may be displayed on the console: blk_update_request: operation not supported

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • What Should I Do If the One-Click Password Reset Plug-ins Installed on a Linux ECS Fail to Be Started? - Elastic Cloud Server

          What Should I Do If the One-Click Password Reset Plug-ins Installed on a Linux ECS Fail to Be Started? - Elastic Cloud Server

          What Should I Do If the One-Click Password Reset Plug-ins Installed on a Linux ECS Fail to Be Started? Scenarios The one-click password reset plug-ins installed on a Linux ECS fail to be started. Symptom When a user ran sudo sh setup.sh to install one-click password reset plug-ins

          Help > Elastic Cloud Server > FAQs > Password and Key Pair
        • Can I Migrate Data from a Multi-DB Source Redis Instance to a Cluster DCS Redis Instance? - Distributed Cache Service

          Can I Migrate Data from a Multi-DB Source Redis Instance to a Cluster DCS Redis Instance? - Distributed Cache Service

          Can I Migrate Data from a Multi-DB Source Redis Instance to a Cluster DCS Redis Instance? A total of 256 DBs (DB 0 to DB 255) can be configured for a single-node, read/write splitting, or master/standby DCS instance. If the target is a Redis Cluster instance (a Redis Cluster instance

          Help > Distributed Cache Service > FAQs > Data Backup, Export, and Migration
        • Why Is a Message Indicating that the Video Has Been Deleted Displayed When I Open a Recording File? - Meeting

          Why Is a Message Indicating that the Video Has Been Deleted Displayed When I Open a Recording File? - Meeting

          Why Is a Message Indicating that the Video Has Been Deleted Displayed When I Open a Recording File? After the meeting ends, the recording file needs to be parsed and transcoded. The time required for parsing and transcoding is estimated to be the same as the recording duration. Open

          Help > Meeting > FAQs > Meeting Recording Problems
        • Why Does My ECS Running CentOS 7 Fail to Obtain an IP Address Using dhclient? - Elastic Cloud Server

          Why Does My ECS Running CentOS 7 Fail to Obtain an IP Address Using dhclient? - Elastic Cloud Server

          Why Does My ECS Running CentOS 7 Fail to Obtain an IP Address Using dhclient? Symptom After an ECS was started, it failed to obtain an IP address because dhclient did not run. Possible Cause The possible causes are as follows: NetworkManager is not configured to start at boot. The

          Help > Elastic Cloud Server > Troubleshooting > Configuring the Network
        • What Can I Do If the ECS Startup or Remote Login Fails Due to Incorrect System Configurations? - Elastic Cloud Server

          What Can I Do If the ECS Startup or Remote Login Fails Due to Incorrect System Configurations? - Elastic Cloud Server

          What Can I Do If the ECS Startup or Remote Login Fails Due to Incorrect System Configurations? Symptom Linux ECSs cannot be started or logged in to due to incorrect configurations. When you cannot log in to a Linux ECS using SSH or VNC, you can use a common method to modify the incorrect

          Help > Elastic Cloud Server > Troubleshooting > Linux ECS Issues
        • How Can I Resolve ECS Login Failures Due to Corrupt /etc/passwd? - Elastic Cloud Server

          How Can I Resolve ECS Login Failures Due to Corrupt /etc/passwd? - Elastic Cloud Server

          How Can I Resolve ECS Login Failures Due to Corrupt /etc/passwd? Scenarios This section describes how to handle login failures caused by corrupt /etc/passwd on a Linux ECS. The emergency recovery solution in this section requires you to replace the corrupt /etc/passwd with the initial

          Help > Elastic Cloud Server > Troubleshooting > SSH Connection Issues
        • What Can I Do If an Xid Error Is Displayed in the Message Log When a GPU-accelerated ECS Is Faulty? - Elastic Cloud Server

          What Can I Do If an Xid Error Is Displayed in the Message Log When a GPU-accelerated ECS Is Faulty? - Elastic Cloud Server

          What Can I Do If an Xid Error Is Displayed in the Message Log When a GPU-accelerated ECS Is Faulty? Possible Causes XID Description 32 Invalid or corrupted push buffer stream 74 NVLINK Error, which indicates that the GPU hardware is faulty and needs to be brought offline for repair

          Help > Elastic Cloud Server > Troubleshooting > Self-diagnosis of Faulty GPU-accelerated ECSs > Fault Diagnosis and Handling of Graphics Cards
        • What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? - Elastic Cloud Server

          What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? - Elastic Cloud Server

          What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? After you log in to an ECS using VNC and view data, for example, play videos or run the cat command to view large files in Linux OSs, VNC may become unavailable due to the high memory usage of the browser

          Help > Elastic Cloud Server > Troubleshooting > Remote Login > VNC Login
        • Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? Symptom An internal error is displayed when you log in to a Windows ECS and you fail to connect to the ECS remotely. Generally, this problem occurs because the Remote Desktop Services is

          Help > Elastic Cloud Server > Troubleshooting > Remote Login > Remote Login Errors on Windows
        • Do Equipment Room Personnel Has the Super Administrator Role to Steal Information by Using a Privileged UKey? - Data Encryption Workshop

          Do Equipment Room Personnel Has the Super Administrator Role to Steal Information by Using a Privileged UKey? - Data Encryption Workshop

          Do Equipment Room Personnel Has the Super Administrator Role to Steal Information by Using a Privileged UKey? UKeys are owned only by users who purchased Dedicated HSM instances. Equipment room personnel do not have the super administrator role. Sensitive data (keys) is stored in

          Help > Data Encryption Workshop > FAQs > Dedicated HSM Related
        • Source Disk Information Has Changed. Delete Target Server Configuration and Restart the Agent - Server Migration Service

          Source Disk Information Has Changed. Delete Target Server Configuration and Restart the Agent - Server Migration Service

          SMS.0515 Migration Failed. Source Disk Information Has Changed. Delete Target Server Configuration and Restart the Agent Symptom When you started the migration, you got the error message "SMS.0515 Migration failed. Source disk information has changed. Delete target server configuration

          Help > Server Migration Service > FAQs > Known Errors and Solutions
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