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Can I Use a VBS Backup to Restore an EVS Disk Whose Capacity Has Been Expanded? Yes. After restoration, the capacity of the expanded EVS disk goes back to the original capacity before expansion. If you want to use the capacity added to the disk, you need to attach the restored disk
What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? Symptom More than 10 minutes after an organization or peer is added, the new pods remain abnormal. As a result, the change on the BCS instance times out and the instance
How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? Changing from pay-per-use to yearly/monthly billing is currently unavailable. Parent topic: Billing FAQs
Service Notices All Notices > Product Notices > Customer and Partner Operations APIs After GaussDB Has Branched off from GaussDB(for MySQL) Customer and Partner Operations APIs After GaussDB Has Branched off from GaussDB(for MySQL) Jan 24, 2024 GMT+08:00 Dear customer, Huawei Cloud
Codec Exception Occurs After a Plug-In Package Developed Offline That Has Been Checked Is Uploaded to the IoT Platform This fault is caused by the plug-in code. Generally, the dependency is not introduced or the code logic is incorrect. You can rectify the fault based on the Java
What Should I Do If I Cannot Create Connections for a VPN Gateway That Has No Bandwidth Information? If a VPN gateway has no bandwidth information, the VPN is of the earlier edition. This type of VPN cannot be created on the cloud anymore. Only one VPN connection can be created for
What Should I Do If I Cannot Create Connections for a VPN Gateway That Has No Bandwidth Information? If a VPN gateway has no bandwidth information, the VPN is of the earlier edition. This type of VPN cannot be created on the cloud anymore. Only one VPN connection can be created for
What Should I Do If I Can't Connect to My ECS (PostgreSQL) Instance? Error message: Connection refused (Connection refused). Error cause: The port number of the self-built database is incorrect, or the network is disconnected. Solution: Ensure that the port number of the self-built
What Should I Do If I Can't Connect to My ECS (MySQL) Instance? Error message: Access denied for user 'user_name'@'100.xxx.xx.xx' (using password: YES) Error cause: The username or password of the ECS-hosted database is incorrect. Solution: Check whether the username and password
How Do I Change Default DNS Servers of an ECS to Huawei Cloud Private DNS Servers? Huawei Cloud provides private DNS servers for domain name resolution. ECSs use public domain names to access the Internet, but use private domain names to access cloud services like OBS and SMN, with
Can I Change the Specifications Defined by a Private Image When I Use the Image to Create an ECS? Yes. You can specify the CPU, memory, bandwidth, system and data disks of the ECS you are creating. The system disk must be smaller than 1,024 GB but no less than the system disk capacity
Is There Any Difference Between the Image Created from a CSBS/CBR Backup and That Created from an ECS? No. You can create a full-ECS image from an ECS, a CSBS backup, or a CBR backup. When you create a full-ECS image from an ECS, the system first creates a backup for the ECS and then
What Should I Do If an ECS Cannot Connect to an RDS for PostgreSQL Instance Through a Private Network? Perform the following steps to identify the problem: Check whether the ECS and RDS for PostgreSQL instance are located in the same VPC. If they are in the same VPC, go to 2. If they
What Should I Do If an ECS Cannot Connect to an RDS for MariaDB Instance over a Private Network? Perform the following steps to identify the problem: Check whether the ECS and RDS for MariaDB instance are located in the same VPC. If they are in the same VPC, go to 2. If they are in
What Should I Do If an ECS Error Occurs When I Create and Deploy a Component on a VM? Symptom The ECS service may be unavailable when you create and deploy a component on a ServiceStage VM. For example, calling the ECS interface times out during component deployment, and the following
What Should I Do If an ECS Cannot Connect to an RDS DB Instance Through a Private Network? Perform the following steps to identify the problem: Check whether the ECS and RDS DB instances are located in the same VPC. If they are in the same VPC, go to 2. If they are in different VPCs
Why Am I Still Being Billed After My EIP Has Been Unbound or Released? Symptom After my EIP is unbound from an instance or is released, the EIP is still being billed. Yearly/monthly EIPs are prepaid and you have already paid for the EIPs during the validity period. Unbinding an EIP
Why Are Two deleteMetadata Traces Generated When I Buy an ECS in Pay-per-Use or Yearly/Monthly? During ECS creation, metadata is used to store temporary information. When the creation is finished, the information is automatically deleted. Thus, two traces named deleteMetadata are
What Should I Do If an Error Is Reported When I Switch Images for ECS Resources in Batches? Issue Description When switching image for batch ECS resources, "code":"Ecs.0021","message":"Failed to check Cinder quotas because the number of Gigabytes exceeded the upper limit." or CreateRootVolumeTask-fail
How Do I Unblock the Access That Has Been Automatically Blocked Due to the Threshold-Overtopped Attack Traffic? The black hole lasts 30 minutes by default. However, this duration may vary based on the number of black holes triggered within the current day and the peak attack traffic
