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Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? Symptom When I logged in to my Windows ECS using MSTSC, audio files can be properly played. However, when I logged in to that ECS using VNC, audio files failed to be played. Possible Causes VNC does not
Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? Symptom When you attempt to use a remote desktop connection to log in to an ECS running Windows Server 2012 R2 from a local computer with redirected drive enabled, BSOD occurs. Root Cause The remote desktop
Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC? The blank screen means that another user has logged in to this ECS using VNC, so you were logged out. Only one user can be logged in to an ECS using VNC at a time. If you are already logged in and another
Why Does the System Display Error Code 122.112... When I Log In to a Windows ECS? Symptom The system displays error 122.112... when you use RDC to locally access an ECS running Windows Server 2012. The ECS is frequently disconnected and the Windows login process is unexpectedly interrupted
Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? Symptom The system displays an error message indicating that a protocol error (code: 0x1104) is detected when you use MSTSC to access an ECS running Windows Server 2008. Figure 1 Protocol error (code: 0x1104
Why Does the System Display Error Code 0x112f When I Log In to a Windows ECS? Symptom When you log in to a Windows ECS, the system displays error code 0x112f, as shown in Figure 1. Figure 1 Error message (code: 0x112f) Possible Causes The ECS memory is insufficient. Solution Method
Why Does an Authentication Failure Occurs After I Attempt to Remotely Log In to a Windows ECS? Symptom When a local computer running Windows attempts to access a Windows ECS using RDP (for example, MSTSC), an identity authentication failure occurs and the desired function is not supported
Why an Entry Is Automatically Added to /etc/hosts After a Linux ECS Is Restarted? Symptom After an ECS is restarted, an entry that maps its host name to 127.0.0.1 is automatically added to /etc/hosts. As a result, the host name fails to be resolved. Root Cause /etc/cloud/cloud.cfg
What Should I Do If a Shell Script Debugged on an ECS Fails to Be Executed in DataArts Factory? Symptom A shell script that has been debugged on an ECS fails to be executed in DataArts Factory. The script is used to connect to GaussDB(DWS) through gsql to query the number of data
How Do I Add Shards to a Cluster DCS Redis Instance Without Changing the Memory? After a Proxy Cluster or Redis Cluster instance is created, you can reduce the capacity of each shard and add more shards without changing the total memory. For example, if an 8 GB instance has 4 shards
Why Do I Fail to Access a DCS Instance Using Its Domain Name Address? If a client fails to connect to a DCS instance using the domain name address, set the DNS server address of the subnet to the private DNS server address. For details, see How Do I Switch to a Private DNS Server?
How Do I Enable or Disable SSL for Public Access to a DCS Redis 3.0 Instance? When you enable public access, SSL is enabled by default. To disable SSL encryption, perform the following steps: Open the page for configuring public access. Disable SSL encryption, and click OK. In the
Why Can't I View the Subnet and Security Group Information When Creating a DCS Instance? This may be because you do not have the Server Administrator and VPC Administrator roles. For details on how to add user permissions, see Modifying User Group Permissions. Parent topic: Instance
How Do I View Current Concurrent Connections and Maximum Connections of a DCS Redis Instance? Viewing Concurrent Connections of a DCS Redis Instance On the Cache Manager page of the console, click View Metric in the row containing the desired instance. On the Cloud Eye console, find
Where Are DCS Instance Backup Files Stored? How Many of Them Can Be Stored? Backup files of DCS instances are stored to OBS. Currently, each DCS instance stores up to 24 latest backup files. The earliest ones will be automatically deleted if the amount exceeds. Parent topic: Data
Why Can't Security Groups Be Configured for DCS Redis 4.0 and Later Basic Edition Instances? Currently, DCS Redis 4.0 and later basic edition instances use VPC endpoints and do not support security groups. To allow access only from specific IP addresses to a DCS Redis 4.0 or later
Service Notices All Notices > Product Notices > Notice on the Update of the Elastic Cloud Server (ECS) SLA on Huawei Cloud International Website Notice on the Update of the Elastic Cloud Server (ECS) SLA on Huawei Cloud International Website Aug 04, 2025 GMT+08:00 Dear customer, Huawei
Why Objects Are Not Copied to the Destination Bucket After the Cross-Region Replication Rule Has Been Created? If the function of synchronizing existing objects is not enabled for a cross-region replication rule, existing objects in a bucket will not be copied to the destination bucket
Will My Data Write Be Restricted When My OBS Package Has Been Used Up? No. An OBS bucket provides unlimited storage. Any usage beyond the package quota will be billed on a pay-per-use basis, but you can also purchase additional resource packages. For details, see Purchase of Additional
Why Does My Unsubscription from ECS Fail After I Unsubscribe from MRS? Question Why Does My Unsubscription from ECS Fail After I Unsubscribe from MRS? Answer Check that the ECS ID is not used by an MRS cluster in use. On the ECS console, find the ECS to be unsubscribed from and click
