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          • Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? - Elastic Cloud Server

            Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? - Elastic Cloud Server

            Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? Symptom When I logged in to my Windows ECS using MSTSC, audio files can be properly played. However, when I logged in to that ECS using VNC, audio files failed to be played. Possible Causes VNC does not

            Help > Elastic Cloud Server > FAQs > Remote Login > VNC Login
          • Why Does the System Display Error Code 0x112f When I Log In to a Windows ECS? - Elastic Cloud Server

            Why Does the System Display Error Code 0x112f When I Log In to a Windows ECS? - Elastic Cloud Server

            Why Does the System Display Error Code 0x112f When I Log In to a Windows ECS? Symptom When you log in to a Windows ECS, the system displays error code 0x112f, as shown in Figure 1. Figure 1 Error message (code: 0x112f) Possible Causes The ECS memory is insufficient. Solution Method

            Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
          • Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? - Elastic Cloud Server

            Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? - Elastic Cloud Server

            Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? Symptom When you attempt to use a remote desktop connection to log in to an ECS running Windows Server 2012 R2 from a local computer with redirected drive enabled, BSOD occurs. Root Cause The remote desktop

            Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
          • Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? - Elastic Cloud Server

            Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? - Elastic Cloud Server

            Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? Symptom The system displays an error message indicating that a protocol error (code: 0x1104) is detected when you use MSTSC to access an ECS running Windows Server 2008. Figure 1 Protocol error (code: 0x1104

            Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
          • When I Log In to a Windows ECS? - Elastic Cloud Server

            When I Log In to a Windows ECS? - Elastic Cloud Server

            Why Does the System Display Error Code 122.112... When I Log In to a Windows ECS? Symptom The system displays error 122.112... when you use RDC to locally access an ECS running Windows Server 2012. The ECS is frequently disconnected and the Windows login process is unexpectedly interrupted

            Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
          • What Should I Do If NIC Flapping Occurs After My ECS Specifications Are Modified? - Elastic Cloud Server

            What Should I Do If NIC Flapping Occurs After My ECS Specifications Are Modified? - Elastic Cloud Server

            What Should I Do If NIC Flapping Occurs After My ECS Specifications Are Modified? Symptom Take a Linux ECS as an example. After the user modified ECS specifications and ran the ifconfig command, the user found that the original eth0 and eth1 NICs were changed to eth2 and eth3 NICs

            Help > Elastic Cloud Server > FAQs > Network Configuration
          • Why Does a New Application Fail If a NodeManager Has Been in Unhealthy Status for 10 Minutes? - MapReduce Service

            Why Does a New Application Fail If a NodeManager Has Been in Unhealthy Status for 10 Minutes? - MapReduce Service

            Why Does a New Application Fail If a NodeManager Has Been in Unhealthy Status for 10 Minutes? Question Why does a new application fail if a NodeManager has been in unhealthy status for 10 minutes? Answer When nodeSelectPolicy is set to SEQUENCE and the first NodeManager connected

            Help > MapReduce Service > Component Operation Guide (LTS) > Using YARN > Common Issues About Yarn
          • What Should I Do If a Shell Script Debugged on an ECS Fails to Be Executed in DataArts Factory? - DataArts Studio

            What Should I Do If a Shell Script Debugged on an ECS Fails to Be Executed in DataArts Factory? - DataArts Studio

            What Should I Do If a Shell Script Debugged on an ECS Fails to Be Executed in DataArts Factory? Symptom A shell script that has been debugged on an ECS fails to be executed in DataArts Factory. The script is used to connect to GaussDB(DWS) through gsql to query the number of data

            Help > DataArts Studio > FAQs > DataArts Factory
          • Error Message "AttributeError: 'NoneType' object has no attribute 'dtype'" Displayed in Logs - ModelArts

            Error Message "AttributeError: 'NoneType' object has no attribute 'dtype'" Displayed in Logs - ModelArts

            Error Message "AttributeError: 'NoneType' object has no attribute 'dtype'" Displayed in Logs Symptom Code can run properly in the notebook Keras image. When tensorflow.keras is used for training, error message "AttributeError: 'NoneType' object has no attribute 'dtype'" is displayed

            Help > ModelArts > Troubleshooting > Training Jobs > Service Code Issues
          • Migrating Data from a Self-Managed SQL Server Database on an ECS to an RDS for SQL Server DB Instance - Relational Database Service-RDS for SQL Server

            Migrating Data from a Self-Managed SQL Server Database on an ECS to an RDS for SQL Server DB Instance - Relational Database Service-RDS for SQL Server

            Migrating Data from a Self-Managed SQL Server Database on an ECS to an RDS for SQL Server DB Instance Scenarios You have created a Microsoft SQL Server database on an ECS. The self-managed SQL Server database version on the ECS cannot be later than the version of the RDS for SQL Server

            Help > Relational Database Service-RDS for SQL Server > Best Practices
          • The Solution A of a Partner Has Passed the Cloud Software Validation, and This Partner Has Obtained a Test Coupon Quota of Up to ¥100,000. Can This Partner Use the Test Coupon for the Creation and Testing of the Solution B? - Partner Center

            The Solution A of a Partner Has Passed the Cloud Software Validation, and This Partner Has Obtained a Test Coupon Quota of Up to ¥100,000. Can This Partner Use the Test Coupon for the Creation and Testing of the Solution B? - Partner Center

            The Solution A of a Partner Has Passed the Cloud Software Validation, and This Partner Has Obtained a Test Coupon Quota of Up to ¥100,000. Can This Partner Use the Test Coupon for the Creation and Testing of the Solution B? Yes. According to the partner policies in 2025, the test

            Help > Partner Center > FAQs > Partner Development Paths > Software Partner Development Path
          • How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? - Blockchain Service

            How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? - Blockchain Service

            How Do I Change the Billing Mode of a BCS Instance from Pay-per-Use to Yearly/Monthly? Changing from pay-per-use to yearly/monthly billing is currently unavailable. Parent topic: Billing FAQs

            Help > Blockchain Service > Billing > Billing FAQs
          • Codec Exception Occurs After a Plug-In Package Developed Offline That Has Been Checked Is Uploaded to the IoT Platform - IoT

            Codec Exception Occurs After a Plug-In Package Developed Offline That Has Been Checked Is Uploaded to the IoT Platform - IoT

            Codec Exception Occurs After a Plug-In Package Developed Offline That Has Been Checked Is Uploaded to the IoT Platform This fault is caused by the plug-in code. Generally, the dependency is not introduced or the code logic is incorrect. You can rectify the fault based on the Java

            Help > IoT > FAQs > Secondary Development > FAQs About Product Development > Plug-In Development
          • How Can I Know Whether the SSH Service Has Been Installed on My Local Device? - Cloud Phone Host

            How Can I Know Whether the SSH Service Has Been Installed on My Local Device? - Cloud Phone Host

            How Can I Know Whether the SSH Service Has Been Installed on My Local Device? Open the CLI on your local device. The following uses Windows 10 as an example: Press Win+R, enter cmd in the Run dialog box, and press Enter. Enter the ssh command and press Enter. If no error is reported

            Help > Cloud Phone Host > FAQs > Consulting
          • How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted? - Data Express Service

            How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted? - Data Express Service

            How Can I Start Uploading Data After My Disk or Teleport Has Been Mounted? After receiving an SMS message notifying you of the successful mounting of the disk or Teleport, log in to DES Console, locate the service order whose state is Access key (AK/SK) to be entered, and click Enter

            Help > Data Express Service > FAQs > Operations
          • Why Does the Browser Still Consider the Website Insecure While the Website Has an SSL Certificate Deployed? - Cloud Certificate Manager

            Why Does the Browser Still Consider the Website Insecure While the Website Has an SSL Certificate Deployed? - Cloud Certificate Manager

            Why Does the Browser Still Consider the Website Insecure While the Website Has an SSL Certificate Deployed? Problem Description After HTTPS is configured, the access to the website is still blocked, and a message is displayed indicating that the website is insecure. Possible Causes

            Help > Cloud Certificate Manager > FAQs > SSL Certificate Download, Installation, and Use > SSL Certificate Troubleshooting
          • What Is the Relationship Between a VPC, Public NAT Gateway, EIP Bandwidth, and ECS? - NAT Gateway

            What Is the Relationship Between a VPC, Public NAT Gateway, EIP Bandwidth, and ECS? - NAT Gateway

            What Is the Relationship Between a VPC, Public NAT Gateway, EIP Bandwidth, and ECS? A VPC is a secure, isolated, logical network environment. A public NAT gateway enables ECSs in a VPC to access the Internet. EIP is a service that provides valid static IP addresses on the Internet

            Help > NAT Gateway > FAQs > Public NAT Gateways
          • Can I Use a VBS Backup to Restore an EVS Disk Whose Capacity Has Been Expanded? - Volume Backup Service

            Can I Use a VBS Backup to Restore an EVS Disk Whose Capacity Has Been Expanded? - Volume Backup Service

            Can I Use a VBS Backup to Restore an EVS Disk Whose Capacity Has Been Expanded? Yes. After restoration, the capacity of the expanded EVS disk goes back to the original capacity before expansion. If you want to use the capacity added to the disk, you need to attach the restored disk

            Help > Volume Backup Service > FAQs
          • What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? - Blockchain Service

            What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? - Blockchain Service

            What Can I Do If the BCS Instance and the peer-xxx StatefulSet Are Abnormal After an Organization or a Peer Is Added? Symptom More than 10 minutes after an organization or peer is added, the new pods remain abnormal. As a result, the change on the BCS instance times out and the instance

            Help > Blockchain Service > FAQs > Enhanced Hyperledger Fabric > Instance Management > Abnormal Instance Statuses
          • Why Am I Still Being Billed After My EIP Has Been Unbound or Released? - Elastic IP

            Why Am I Still Being Billed After My EIP Has Been Unbound or Released? - Elastic IP

            Why Am I Still Being Billed After My EIP Has Been Unbound or Released? Symptom After my EIP is unbound from an instance or is released, the EIP is still being billed. Yearly/monthly EIPs are prepaid and you have already paid for the EIPs during the validity period. Unbinding an EIP

            Help > Elastic IP > Billing > Billing FAQ
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