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        • How Do I Handle the Startup Failure of a Windows ECS Created from a Windows Image Generalized by Sysprep? - Image Management Service

          How Do I Handle the Startup Failure of a Windows ECS Created from a Windows Image Generalized by Sysprep? - Image Management Service

          How Do I Handle the Startup Failure of a Windows ECS Created from a Windows Image Generalized by Sysprep? Symptom When you start the ECS, information similar to the following is displayed. Figure 1 Message displayed Then, the following information is displayed in the dialog box: Windows

          Help > Image Management Service > FAQs > Image Creation
        • What Do I Do If a Partition Is Not Found During the Startup of an ECS Created from an Imported Private Image? - Image Management Service

          What Do I Do If a Partition Is Not Found During the Startup of an ECS Created from an Imported Private Image? - Image Management Service

          What Do I Do If a Partition Is Not Found During the Startup of an ECS Created from an Imported Private Image? Cause Disk partition IDs are changed after the cross-platform image import. As a result, no partition can be found at startup. In this case, you need to change disk partition

          Help > Image Management Service > FAQs > ECS Creation
        • Can I Use the System Disk Image of an ECS on a BMS After I Export It from the Cloud Platform? - Image Management Service

          Can I Use the System Disk Image of an ECS on a BMS After I Export It from the Cloud Platform? - Image Management Service

          Can I Use the System Disk Image of an ECS on a BMS After I Export It from the Cloud Platform? No. The system disk image of an ECS is a VM file that contains a system running environment and does not have an installation boot program. So, it cannot be used on a BMS. For how to create

          Help > Image Management Service > FAQs > Image Export
        • Can I Continue to Use the Remaining Quota of a Free Package Next Month If It Has Not Been Used Up? - Billing Center

          Can I Continue to Use the Remaining Quota of a Free Package Next Month If It Has Not Been Used Up? - Billing Center

          Can I Continue to Use the Remaining Quota of a Free Package Next Month If It Has Not Been Used Up? Currently, the quotas of free packages within a given validity period can be combined. As long as a package has not expired, you can continue to use its remaining quota the following

          Help > Billing Center > FAQs > Free Packages
        • What Should I Do If an ECS Cannot Connect to an RDS for SQL Server Instance Through a Private Network? - Relational Database Service-RDS for SQL Server

          What Should I Do If an ECS Cannot Connect to an RDS for SQL Server Instance Through a Private Network? - Relational Database Service-RDS for SQL Server

          What Should I Do If an ECS Cannot Connect to an RDS for SQL Server Instance Through a Private Network? Perform the following steps to identify the problem: Check whether the ECS and RDS for SQL Server instance are located in the same VPC. If they are in the same VPC, go to 2. If they

          Help > FAQs > Database Connection
        • Will My Access Be Restricted by Bandwidth When I Connect to My Instance from an ECS over a Private Network? - Relational Database Service-RDS for MySQL

          Will My Access Be Restricted by Bandwidth When I Connect to My Instance from an ECS over a Private Network? - Relational Database Service-RDS for MySQL

          Will My Access Be Restricted by Bandwidth When I Connect to My Instance from an ECS over a Private Network? No. Parent Topic: Database Connection

          Help > FAQs > Database Connection
        • What Should I Do If an ECS and RDS Instance Deployed in Different VPCs Cannot Communicate with Each Other? - Relational Database Service-RDS for MySQL

          What Should I Do If an ECS and RDS Instance Deployed in Different VPCs Cannot Communicate with Each Other? - Relational Database Service-RDS for MySQL

          What Should I Do If an ECS and RDS Instance Deployed in Different VPCs Cannot Communicate with Each Other? Change the VPC hosting the ECS to the same as that hosting the RDS. Create a VPC peering connection. Parent Topic: Database Connection

          Help > FAQs > Database Connection
        • What Can I Do If the Data Migration Fails Because the DLI Throttling Threshold Has Been Reached? - Migration Center

          What Can I Do If the Data Migration Fails Because the DLI Throttling Threshold Has Been Reached? - Migration Center

          What Can I Do If the Data Migration Fails Because the DLI Throttling Threshold Has Been Reached? Symptom A big data migration task failed, and the error message "The throttling threshold has been reached" was displayed for the Spark job on DLI. Possible Causes The number of created

          Help > Migration Center > FAQs > Big Data Migration
        • What Should I Do If "The API does not exist or has not been published in the environment." Is Displayed? - API Request Signing Guide

          What Should I Do If "The API does not exist or has not been published in the environment." Is Displayed? - API Request Signing Guide

          What Should I Do If "The API does not exist or has not been published in the environment." Is Displayed? If an open API of a cloud service failed to be called, troubleshoot the failure by performing the following operations: The domain name, request method, or path used for calling

          Help > API Request Signing Guide > Developer Guide > FAQs
        • Why Does the System Display a Message Indicating Invalid Credentials When I Attempt to Access a Windows ECS? - Elastic Cloud Server

          Why Does the System Display a Message Indicating Invalid Credentials When I Attempt to Access a Windows ECS? - Elastic Cloud Server

          Why Does the System Display a Message Indicating Invalid Credentials When I Attempt to Access a Windows ECS? Symptom When you use a local PC running Windows to access a Windows ECS using RDP (for example, MSTSC), the system displays a message indicating that the credentials are invalid

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
        • How Can I Use FTP to Transfer Files from a Local Windows Computer to a Windows or Linux ECS? - Elastic Cloud Server

          How Can I Use FTP to Transfer Files from a Local Windows Computer to a Windows or Linux ECS? - Elastic Cloud Server

          How Can I Use FTP to Transfer Files from a Local Windows Computer to a Windows or Linux ECS? Scenarios You want to use FTP to transfer files from a local Windows computer to an ECS. Prerequisites An EIP has been bound to the ECS and access to TCP port 21 is allowed in the inbound

          Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
        • How Can I Check Whether the ECSs Attached with the Same Shared SCSI Disk Are in the Same ECS Group? - Elastic Cloud Server

          How Can I Check Whether the ECSs Attached with the Same Shared SCSI Disk Are in the Same ECS Group? - Elastic Cloud Server

          How Can I Check Whether the ECSs Attached with the Same Shared SCSI Disk Are in the Same ECS Group? Scenarios Shared EVS disks of the SCSI type support SCSI locks. To improve data security, the shared EVS disks of the SCSI type must be attached to the ECSs in the same anti-affinity

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • Why Are OBS Resources Still Unavailable Even Though My Account Has a Valid Payment Method and There Are No Outstanding Bills? - Object Storage Service

          Why Are OBS Resources Still Unavailable Even Though My Account Has a Valid Payment Method and There Are No Outstanding Bills? - Object Storage Service

          Why Are OBS Resources Still Unavailable Even Though My Account Has a Valid Payment Method and There Are No Outstanding Bills? On the Overview page of Billing Center, check whether your account has an outstanding amount. If your account has an outstanding amount, your payment failed

          Help > Object Storage Service > FAQs > Billing
        • What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired? - Cloud Operations Center

          What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired? - Cloud Operations Center

          What Can I Do If the Compliance Report Still Reports Non-compliance for a Patch After the Patch Has Been Repaired? Click the button for viewing the summary of the compliance report that reports non-compliance. Figure 1 Viewing the compliance report summary View the status of the non-compliant

          Help > Cloud Operations Center > FAQs > FAQs About Resource O&M > Patch Management FAQs
        • How Do I Restore the Latest tablestatus File That Has Been Lost or Damaged When TableStatus Versioning Is Enabled? - MapReduce Service

          How Do I Restore the Latest tablestatus File That Has Been Lost or Damaged When TableStatus Versioning Is Enabled? - MapReduce Service

          How Do I Restore the Latest tablestatus File That Has Been Lost or Damaged When TableStatus Versioning Is Enabled? Question When the TableStatus versioning feature is enabled, how do I restore the latest tablestatus file if it is lost or damaged due to other exceptions? Answer Use

          Help > MapReduce Service > Component Operation Guide (LTS) > Using CarbonData > Common Issues About CarbonData
        • What Should I Do If My ECS Fails to Access a Server on the Public Network Through a Public NAT Gateway? - NAT Gateway

          What Should I Do If My ECS Fails to Access a Server on the Public Network Through a Public NAT Gateway? - NAT Gateway

          What Should I Do If My ECS Fails to Access a Server on the Public Network Through a Public NAT Gateway? TCP connection may fail when an ECS accesses a server on the public network through an SNAT rule. Perform the following steps to locate the fault cause: Run the following command

          Help > NAT Gateway > FAQs > SNAT Rules
        • How Do I Obtain My Disk Device Name in the ECS OS Using the Device Identifier Provided on the Console? - Elastic Volume Service

          How Do I Obtain My Disk Device Name in the ECS OS Using the Device Identifier Provided on the Console? - Elastic Volume Service

          How Do I Obtain My Disk Device Name in the ECS OS Using the Device Identifier Provided on the Console? Scenarios You find that the device name displayed in the ECS OS is different from that displayed on the management console and you cannot determine which disk name is correct. This

          Help > Elastic Volume Service > FAQs > Attachment
        • Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? - MapReduce Service

          Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? - MapReduce Service

          Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? Question One input stream was created for the Spark Streaming application, but the input stream had no output logic. The application failed to be started from

          Help > MapReduce Service > Component Operation Guide (LTS) > Using Spark/Spark2x > Common Issues About Spark > Spark Streaming
        • Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? - MapReduce Service

          Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? - MapReduce Service

          Why Does the Spark Streaming Application Fail to Be Started from the Checkpoint When the Input Stream Has No Output Logic? Question One input stream was created for the Spark Streaming application, but the input stream had no output logic. The application failed to be started from

          Help > MapReduce Service > Component Operation Guide (Normal) > Using Spark2x (for MRS 3.x or Later) > Common Issues About Spark2x > Spark Streaming
        • What Do I Do If the Maximum Index Length Has Been Reached During Migration from Oracle to MySQL? - Data Replication Service

          What Do I Do If the Maximum Index Length Has Been Reached During Migration from Oracle to MySQL? - Data Replication Service

          What Do I Do If the Maximum Index Length Has Been Reached During Migration from Oracle to MySQL? Index Length The maximum length of each MySQL index is limited, which depends on the type of DB engine and character set. For example, each UTF8 character set contains a maximum of three

          Help > Data Replication Service > FAQs > Real-Time Migration
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