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Why Is a Message Indicating that the Video Has Been Deleted Displayed When I Open a Recording File? After the meeting ends, the recording file needs to be parsed and transcoded. The time required for parsing and transcoding is estimated to be the same as the recording duration. Open
Why Does My ECS Running CentOS 7 Fail to Obtain an IP Address Using dhclient? Symptom After an ECS was started, it failed to obtain an IP address because dhclient did not run. Possible Cause The possible causes are as follows: NetworkManager is not configured to start at boot. The
What Can I Do If the ECS Startup or Remote Login Fails Due to Incorrect System Configurations? Symptom Linux ECSs cannot be started or logged in to due to incorrect configurations. When you cannot log in to a Linux ECS using SSH or VNC, you can use a common method to modify the incorrect
How Can I Resolve ECS Login Failures Due to Corrupt /etc/passwd? Scenarios This section describes how to handle login failures caused by corrupt /etc/passwd on a Linux ECS. The emergency recovery solution in this section requires you to replace the corrupt /etc/passwd with the initial
What Can I Do If an Xid Error Is Displayed in the Message Log When a GPU-accelerated ECS Is Faulty? Possible Causes XID Description 32 Invalid or corrupted push buffer stream 74 NVLINK Error, which indicates that the GPU hardware is faulty and needs to be brought offline for repair
What Should I Do If I Cannot View Data After Logging In to an ECS Using VNC? After you log in to an ECS using VNC and view data, for example, play videos or run the cat command to view large files in Linux OSs, VNC may become unavailable due to the high memory usage of the browser
Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? Symptom An internal error is displayed when you log in to a Windows ECS and you fail to connect to the ECS remotely. Generally, this problem occurs because the Remote Desktop Services is
Do Equipment Room Personnel Has the Super Administrator Role to Steal Information by Using a Privileged UKey? UKeys are owned only by users who purchased Dedicated HSM instances. Equipment room personnel do not have the super administrator role. Sensitive data (keys) is stored in
SMS.0515 Migration Failed. Source Disk Information Has Changed. Delete Target Server Configuration and Restart the Agent Symptom When you started the migration, you got the error message "SMS.0515 Migration failed. Source disk information has changed. Delete target server configuration
A Pipeline Cannot Be Executed and a Message Is Displayed, Indicating that Tenant Has Hit Its Maximum Concurrent Pipelines Symptom When a pipeline is executed, a system message is displayed, indicating that the tenant has hit its maximum concurrent pipelines. However, running pipelines
Why Does Login Fail When an Account That Has Mobile OTP Application Bound Is Used to Log In? Symptom When you log in to a CBH system using an account bound with a mobile OTP, the message "You cannot log in to the system using the mobile token. Try other login methods" is displayed
What Should I Do If the ECS and DDS Are Deployed in Different VPCs and They Cannot Communicate with Each Other? Change the VPC hosting the ECS to the same as that hosting the DDS by referring to Changing a VPC. Create a VPC peering connection. For details, see VPC Peering Connection
Manually Configuring IPv4 and IPv6 Policy-based Routes for a Linux ECS with Multiple Network Interfaces (CentOS) Scenarios This section describes how to configure policy-based routes for a CentOS 8.0 64-bit ECS with two network interfaces. IPv4: If IPv4 communication between cloud
Manually Configuring IPv4 and IPv6 Policy-based Routes for a Linux ECS with Multiple Network Interfaces (Ubuntu) Scenarios This section describes how to configure policy-based routes for an Ubuntu 22.04 server 64-bit ECS with two network interfaces. IPv4: If IPv4 communication between
How Do I Delete My Account That Has Already Joined the Cloud Solution Provider Program? An account that has joined the Cloud Solution Provider Program cannot be deleted. Once your identity as a cloud solution provider expires, the corresponding account will become invalid but cannot
Will My Access Be Restricted by Bandwidth When I Connect to My Instance from an ECS over a Private Network? No. Parent topic: Database Connection
How Do I Revoke the Permission of a User If grant select on table t1 to public Has Been Executed on a Table Symptom Assume that there are two common users user1 and user2, and there are two tables t1 and t2 in the database. Run the following statement: 1 GRANT SELECT ON table t1 TO
Why Is the New Package Still Built from the Old Code Even After the Code Has Been Updated? Symptoms The local code is committed to a remote repository and the code in the remote repository has been updated. However, the code in the package generated after the build is decompressed
How Can I View Data on My Disk If Its Yearly/Monthly Server Has Expired? You can purchase a pay-per-use server in the same region and AZ of the disk, attach the disk to this server, and log in to the server to view the data on the disk. Do not initialize the disk. Or, the data on
Do I Need to Configure an EIP in an AS Configuration When a Load Balancer Has Been Enabled for an AS Group? No. If you have enabled a load balancer for an AS group, you do not have to configure an EIP in the AS configuration. The system automatically associates instances in the AS
