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Smart Customer Service
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Intelligent Conferencing
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Live Subtitles
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Human-Machine Interaction
Smart Customer Service
Smart customer service systems using ASR can automatically recognize and understand customers' speech, and provide correct responses, reducing labor costs and ensuring service quality.
Advantages
Accurate Recognition
High speech recognition accuracy
High Speed
Fast recognition of both short and long segments of speech
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Intelligent Conferencing
Intelligent conference-call systems using ASR can accurately and automatically recognize participants' voiceprints and voices so that users can obtain real-time subtitles and conference records.
Advantages
Accurate Recognition
High speech recognition accuracy
Convenience and Efficiency
Fast conference recording and quick subtitle launch
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Live Subtitles
ASR can convert the audio from a live video stream into audience-friendly subtitles in real time and conduct quality checks based on the Text Moderation service.
Advantages
High Speed
Real-time live speech recognition
High Accuracy
High recognition accuracy
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Human-Machine Interaction
ASR integrates the voice wakeup service so that voice commands sent to terminals initiate operations in real time, improving the interaction experience between human and machine.
Advantages
High Wakeup Rate
High device activation rate by human voice commands
Customization
Allows customized wakeup keywords
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Functions
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Speech Recognition
Supports the recognition of short-sentence, long-sentence, and farfield speech segments and converts speech into text in real time.
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Language Support
Recognizes English, Mandarin Chinese, and a number of Chinese dialects including Cantonese and Sichuanese.
