云运维中心 COC-处理事件单:请求示例

时间：2025-05-29 10:23:49

云运维中心 COC

请求示例

受理事件单。

https://{Endpoint}/v1/external/incident/handle

{
  "incident_num" : "IM202403221515060171753781",
  "operator" : "7da46971b7e24eed90cf777cc2ff8b91",
  "operate_key" : "acceptedIncident1",
  "parameter" : { }
}

提交事件单解决方案。

https://{Endpoint}/v1/external/incident/handle

{
  "incident_num" : "IM202403221515060171753781",
  "operator" : "7da46971b7e24eed90cf777cc2ff8b91",
  "operate_key" : "commitSolution1",
  "parameter" : {
    "mtm_type" : "inc_type_p_config_issues",
    "is_service_interrupt" : true,
    "cause" : "100001",
    "solution" : "20001"
  }
}

验证事件处理结果。

https://{Endpoint}/v1/external/incident/handle

{
  "incident_num" : "IM202403221515060171753781",
  "operator" : "7da46971b7e24eed90cf777cc2ff8b91",
  "operate_key" : "confirm",
  "parameter" : {
    "virtual_confirm_result" : false,
    "virtual_confirm_comment" : "13"
  }
}

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