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Why Does the NVIDIA Kernel Crashes on a GPU-accelerated ECS? Symptom A GPU-accelerated ECS crashed during running. After the ECS was restarted, no NVIDIA driver stack logs were recorded. Figure 1 Stack log information Possible Causes The ECS kernel crashed due to an official NVIDIA
Can an ECS Without an EIP Bound Access the Internet? Yes. You can use the NAT Gateway service to allow ECSs in a VPC to access the Internet using an EIP. The SNAT function provided by the NAT Gateway service allows the ECSs in a VPC to access the Internet without requiring an EIP.
How Can I Change the Resolution of a Windows ECS? Scenarios You can change the resolution of Windows ECSs. Solution 1: Using VNC The operations of changing an ECS resolution vary according to the Windows OS. This section uses the Windows Server 2016 Standard 64-bit edition as an example
Why Cannot My Windows ECS Access the Internet? Symptom Your attempt to access the Internet from your Windows ECS failed. Fault Locating The following fault causes are sequenced based on their occurrence probability. If the fault persists after you have ruled out a cause, check other
Why Can't I Log In to My Linux ECS? Symptom A Linux ECS cannot be logged in to due to some reasons. For example, the network is abnormal, the firewall does not allow access to the local port for accessing the remote desktop, or the ECS vCPUs are overloaded. This section describes
Why Can't I Log In to My Windows ECS? Symptom A Windows ECS fails to be logged in to due to some reasons. For example, the network is abnormal, the firewall blocks the local port required for remote desktop, or the ECS vCPUs are overloaded. This section describes how to troubleshoot
What Do I Do If the Error Message "Windows has stopped this device because it has reported problems" Is Displayed? Symptom The error message "Windows has stopped this device because it has reported problems" is displayed in the Device status when you query the graphics card properties
What Should I Do If a Blue Screen or Service Exception Occurs After a QingTian ECS Running Windows Is Changed to a KVM ECS? Symptom When a QingTian ECS running Windows is changed to a KVM ECS, there may be a blue screen of death (BSOD) of startup failure, with the Windows Boot Manager
How Can I Stop an ECS from Being Billed? After a pay-per-use or spot ECS is stopped (excluding bare metal ECSs or ECSs with local disks or FPGAs attached), its basic resources (vCPUs, memory, image, and GPUs) will no longer be billed, but its associated resources such as EVS disks
How Do I View Login Logs of a Windows ECS? Scenarios This section describes how to view the login logs of a Windows ECS. Procedure The following operations are performed on an ECS running Windows Server 2012. Log in to the Elastic Cloud ServiceECS. Choose Start > Administrative Tools
How Can I Set the Input Method for a Windows ECS? Symptom You cannot switch the input method for a Windows ECS. Possible Causes The ctfmon.exe process is not started. The input indication icon is turned off. Solutions to a Missing Language Bar Solution 1: Check whether ctfmon.exe
Why Is My Linux ECS Not Booting and Going Into Emergency Mode? Symptom Your Linux ECS enters the emergency mode during startup, and displays the message "Welcome to emergency mode", asking you to enter the password of user root for maintenance. Figure 1 Emergency mode Possible Causes
How Do I Change the Key Pair for a Linux ECS? Symptom You changed the key pair for logging in to a Linux ECS, but you could not use the new key pair to log in to the ECS. Solution Use the password or old key to log in to the ECS and run the following commands to create a key pair:
Why Accessing a Website Outside the Chinese Mainland Is Slow on an ECS? Symptom Websites outside the Chinese mainland, including those in Hong Kong (China), Macao (China), Taiwan (China), and other countries and regions, may be slow to access. Generally, an international line is used
Reinstalling an ECS OS (Using an Image with Cloud-Init Installed) Function This API is used to reinstall an ECS OS. During the system disk reinstallation using the original image, the data disks of the ECS remain unchanged. This API is an asynchronous API. After the OS reinstallation
Changing an ECS OS (Using an Image with Cloud-Init Installed) Function This API is used to change an ECS OS. During the system disk reinstallation using a new image, the data disks of the ECS remain unchanged. This API is an asynchronous API. After the OS change request is successfully
Resetting the Password for Logging In to an ECS with a Few Clicks (Discarded) Function This API is used to reset the password of the ECS management account, root or Administrator. This API has been discarded. Use the API described in Resetting the Password for Logging In to an ECS
Querying the Number of Disks That Can Be Added to a Yearly/Monthly ECS Function This API is used to query the number of disks that can be added to a yearly/monthly ECS. URI GET /v1/{project_id}/cloudservers/{server_id}/appendvolumequota Table 1 describes the parameters in the URI.
Querying Details About a Specified NIC of an ECS (Discarded) Function This API is used to query details about a NIC based on the NIC ID. This API has been discarded. Use the API described in Querying NICs of an ECS. URI GET /v2.1/{project_id}/servers/{server_id}/os-interface/{port_id
ECS Management Through Console (OpenStack Nova API) Obtaining ECS Management Console Logs (Discarded) Obtaining a VNC-based Remote Login Address (Microversion 2.6 or Later) (Discarded) Parent topic: Out-of-Date APIs
