物联网运维与管理服务

提供远程或现场的物联网运维、运营服务

适用场景

物联网运维服务

企业由于物联网平台业务规模扩容或者前期预估驻场人力不足，导致运维人力出现缺口，需购买服务完成运维人力补足

物联网运营服务

企业需要对华为云IoT服务进行持续的运营，包括设备对接支撑、应用对接支撑、联合解决方案构建等

服务优势

运维成本低

物联网平台运维与管理服务可以避免客户自有人力增加的压力，为客户减少了在运维体系、运维工具部署和团队建设上的投入

问题响应快

运维工程师长期和客户工程师一起工作，可以及时进行日常检查和维护，对突发问题进行快速响应

问题解决快

运维工程师拥有丰富的故障处理经验，对物联网平台解决方案理解全面，能够熟练使用多种运维分析工具，助力问题快速解决

全程跟进

运维工程师在客户设备出现重大故障和疑难问题时，能够全程配合华为技术部门处理故障，完成重大问题闭环

服务内容

物联网运维服务

提供远程/现场的运维服务，包括隐患排查、架构检查、产品使用等，保障客户业务稳定运行

物联网运营服务

提供物联网的终端对接支撑、应用对接支撑、后台运营系统管理等；配合客户对应用集成商、软件开发商、平台厂商等行业上下游生态伙伴进行联合方案构建

服务价格服务价格

物联网远程运维服务

5*8远程运维服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。1个月远程服务

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物联网远程运维服务

5*8远程运维服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。1个月远程服务

/套

立即购买

物联网现场运维服务

5*8现场运维服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。1个月现场服务

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物联网现场运维服务

5*8现场运维服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。1个月现场服务

/套

立即购买

重大项目现场保障服务

现场保障服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。共20人天服务，一年有效，上门不超过5次

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重大项目现场保障服务

现场保障服务，提供隐患排查、架构检查、产品使用等运维服务，保障客户业务稳定运行。共20人天服务，一年有效，上门不超过5次

/套

立即购买

远程运营服务

5*8远程运营服务，提供物联网平台运营服务。负责终端对接支撑、应用对接支撑、后台运营系统管理等；面向应用集成商、软件开发商、平台厂商等行业上下游生态伙伴联合方案构建；1个月服务

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远程运营服务

/套

立即购买

现场运营服务

5*8现场运营服务，提供物联网平台运营服务。包括终端对接支撑、应用对接支撑、后台运营系统管理等；面向应用集成商、软件开发商、平台厂商等行业上下游生态伙伴联合方案构建；1个月服务

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现场运营服务

/套

立即购买

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服务流程

注：N为提交服务申请时间，“日”以工作日计

提交服务申请

第N日

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物联网运维与管理服务