Workspace运维服务_专业服务-华为云

适用场景

运维管理

协助云桌面系统管理员运营桌面、处理IT类问题；处理云桌面配置、接入等问题

监控巡检

构建保障监控看板、独立告警阈值，专人保障巡检

需求管理

业务场景咨询和需求优先处理、主动闭环

驻场支持

协助客户做好云上资源运维管理，降低运维开销和风险，保障业务连续性，高效协助问题解决

服务优势

专业的服务团队

具备运营推广、运维等各方面的专家，均有大量的交付经验，已帮助众多客户用好云桌面

丰富的行业经验

基于政府、国企、金融、教育、IT/科技、制造、医疗等领域大量的行业交付经验，具备各种复杂业务场景的经验和能力，能帮助客户用好云桌面，提升效率

服务内容

专属服务经理和支持

专属服务：5*8H专人对接

监控巡检

单独构建租户级保障监控看板、独立告警阈值，专人保障巡检

运维管理

日常监控、故障处理、紧急恢复、数据备份、协助处理IT类问题和云桌面运营，主导桌面问题处理如配置、连接、体验调优等

需求管理

新业务场景咨询和需求优先处理，主动跟踪闭环

月度报告

针对云桌面资源使用、业务开展、问题跟进、需求管理等进行分析并输出报告

驻场服务

驻场服务包，辅助企业运营方案落地，提升运维效率。（仅限大客户线下支持服务）

服务价格服务价格

大客户线上支持服务-基础版（包月）

对桌面规模在500端以下(含500端)的企业，远程支持，辅助企业运营方案落地，提升运维效率，包月版套餐包6个月起购

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大客户线上支持服务-基础版（包月）

对桌面规模在500端以下(含500端)的企业，远程支持，辅助企业运营方案落地，提升运维效率，包月版套餐包6个月起购

立即购买

大客户线上支持服务-基础版（包年）

对桌面规模在500端以下(含500端)的企业，远程支持，辅助企业运营方案落地，提升运维效率

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大客户线上支持服务-基础版（包年）

对桌面规模在500端以下(含500端)的企业，远程支持，辅助企业运营方案落地，提升运维效率

立即购买

大客户线上支持服务-专业版（包月）

对桌面规模>500端的企业远程支持，辅助企业运营方案落地，提升运维效率，包月版套餐包6个月起购

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大客户线上支持服务-专业版（包月）

对桌面规模>500端的企业远程支持，辅助企业运营方案落地，提升运维效率，包月版套餐包6个月起购

立即购买

大客户线上支持服务-专业版（包年）

对桌面规模>500端的企业远程支持，辅助企业运营方案落地，提升运维效率

{"price":{"unit":"","origin":0,"current":0,"tooltip":"","accuracy":2,"currency":"￥","priceError":"计算中...","originTemplate":"","currentTemplate":"￥450,000.00","currentPriceStyle":"red"},"button":{"subBtnHref":"","subBtnText":"","mainBtnText":"立即购买","hasFlashSale":false,"mainBtnCheck":false,"flashSaleTime":["00:00:00","23:59:59"],"mainBtnMbHref":"https://console.huaweicloud.com/workspace/v2/#/console/professionalServices/operationMaintenanceService","mainBtnPcHref":"https://console.huaweicloud.com/workspace/v2/#/console/professionalServices/operationMaintenanceService","initDomainMainBtnText":"请先查询域名","afterFlashSaleMainBtnText":"","beforeFlashSaleMainBtnText":"","runoutFlashSaleMainBtnHref":"","runoutFlashSaleMainBtnText":"已抢光，看看其他"},"header":{"tip":"","icon":"https://res-static.hc-cdn.cn/cloudbu-site/china/zh-cn/zhuanyefuwu/tao_4.svg","tags":[],"state":2,"titleMb":"数据仓库咨询服务-资深顾问\t","titlePc":"大客户线上支持服务-专业版（包年）","titleLink":"","subtitlePc":"对桌面规模&gt;500端的企业远程支持，辅助企业运营方案落地，提升运维效率","layout":"default"},"collapse":{"title":"","subtitle":"","definitionList":[]},"flashSale":{"hasFlashSale":false,"flashSaleTime":["09:00:00","23:59:59"],"afterFlashSaleMainBtnText":"秒杀已结束","beforeFlashSaleMainBtnText":"秒杀未开始","runoutFlashSaleMainBtnHref":"","runoutFlashSaleMainBtnText":"已售罄","timePlans":[],"flashSaleProgressTemplate":"已抢购${progress}%"},"promotion":{"packageUrl":"","promotionId":"","isCombination":false,"selectAtLeast":2,"productConfigs":[],"combinationStyle":true,"synchronizedOptions":["数据中心"],"selectAtLeastErrorTemplate":"请最少选择${selectAtLeast}款产品","requiredErrorTemplate":"该产品必选"},"userScope":{"scope":"verified","title":"","guidances":[],"messageMb":"","messagePc":""},"alteration":{"show":false,"type":"discount","title":"优惠明细","originTip":"原价","currentTip":"预估到手价","discountTip":"活动优惠","instructionsNote":"* 以上优惠仅为初步预估，不代表最终价格，具体结算金额请以支付页实际抵扣金额为准","instructionsTitle":"","instructionsContent":""},"domainName":{"checkResultMap":[],"inputPlaceholder":"请输入域名前缀"},"multimedia":{"img":"","video":"","backgroundImage":{}},"retCodeMap":[{"title":"欢迎选择【新老同享】组合","retCode":"CBC.2854","guidances":[],"messageMb":"undefined","messagePc":"抱歉，当前组合仅对新用户开放，欢迎在【新老同享】页签，选购适合您的组合"}],"description":{"specs":[],"intros":[]},"filterConfig":{"tags":[],"keyword":""},"orderDetail":{"combinationPriceViewTemplate":{"discountTemplate":"节省${currency}${discount}","currentTemplate":"${currency}${current}"},"type":"discount","title":"优惠明细","currentTip":"预估到手价","originTip":"原价","discountTip":"活动优惠","instructionsTitle":"规则说明","instructionsContent":"1、账号限制：V0新用户/企业V0新客/产品新客/不限个企，不限等级2、限购：限购X台3、退订：五天无理由退订/不可退订4、是否可叠加优惠：不可以/可以","instructionsNote":"* 以上优惠仅为初步预估，不代表最终价格，具体结算金额请以支付页实际抵扣金额为准"}}

大客户线上支持服务-专业版（包年）

对桌面规模>500端的企业远程支持，辅助企业运营方案落地，提升运维效率

立即购买

大客户线下支持服务（包月）

驻场服务包，辅助企业运营方案落地，提升运维效率。（支持按月购买）

{"price":{"unit":"","origin":0,"current":0,"tooltip":"","accuracy":2,"currency":"￥","priceError":"计算中...","originTemplate":"","currentTemplate":"￥150,000.00","currentPriceStyle":"red"},"button":{"subBtnHref":"","subBtnText":"","mainBtnText":"立即购买","hasFlashSale":false,"mainBtnCheck":false,"flashSaleTime":["00:00:00","23:59:59"],"mainBtnMbHref":"https://console.huaweicloud.com/workspace/v2/#/console/professionalServices/operationMaintenanceService","mainBtnPcHref":"https://console.huaweicloud.com/workspace/v2/#/console/professionalServices/operationMaintenanceService","initDomainMainBtnText":"请先查询域名","afterFlashSaleMainBtnText":"","beforeFlashSaleMainBtnText":"","runoutFlashSaleMainBtnHref":"","runoutFlashSaleMainBtnText":"已抢光，看看其他"},"header":{"tip":"","icon":"https://res-static.hc-cdn.cn/cloudbu-site/china/zh-cn/zhuanyefuwu/tao_5.svg","tags":[],"state":2,"titleMb":"数据仓库咨询服务-资深顾问\t","titlePc":"大客户线下支持服务（包月）","titleLink":"","subtitlePc":"驻场服务包，辅助企业运营方案落地，提升运维效率。（支持按月购买）","layout":"default"},"collapse":{"title":"","subtitle":"","definitionList":[]},"flashSale":{"hasFlashSale":false,"flashSaleTime":["09:00:00","23:59:59"],"afterFlashSaleMainBtnText":"秒杀已结束","beforeFlashSaleMainBtnText":"秒杀未开始","runoutFlashSaleMainBtnHref":"","runoutFlashSaleMainBtnText":"已售罄","timePlans":[],"flashSaleProgressTemplate":"已抢购${progress}%"},"promotion":{"packageUrl":"","promotionId":"","isCombination":false,"selectAtLeast":2,"productConfigs":[],"combinationStyle":true,"synchronizedOptions":["数据中心"],"selectAtLeastErrorTemplate":"请最少选择${selectAtLeast}款产品","requiredErrorTemplate":"该产品必选"},"userScope":{"scope":"verified","title":"","guidances":[],"messageMb":"","messagePc":""},"alteration":{"show":false,"type":"discount","title":"优惠明细","originTip":"原价","currentTip":"预估到手价","discountTip":"活动优惠","instructionsNote":"* 以上优惠仅为初步预估，不代表最终价格，具体结算金额请以支付页实际抵扣金额为准","instructionsTitle":"","instructionsContent":""},"domainName":{"checkResultMap":[],"inputPlaceholder":"请输入域名前缀"},"multimedia":{"img":"","video":"","backgroundImage":{}},"retCodeMap":[{"title":"欢迎选择【新老同享】组合","retCode":"CBC.2854","guidances":[],"messageMb":"undefined","messagePc":"抱歉，当前组合仅对新用户开放，欢迎在【新老同享】页签，选购适合您的组合"}],"description":{"specs":[],"intros":[]},"filterConfig":{"tags":[],"keyword":""},"orderDetail":{"combinationPriceViewTemplate":{"discountTemplate":"节省${currency}${discount}","currentTemplate":"${currency}${current}"},"type":"discount","title":"优惠明细","currentTip":"预估到手价","originTip":"原价","discountTip":"活动优惠","instructionsTitle":"规则说明","instructionsContent":"1、账号限制：V0新用户/企业V0新客/产品新客/不限个企，不限等级2、限购：限购X台3、退订：五天无理由退订/不可退订4、是否可叠加优惠：不可以/可以","instructionsNote":"* 以上优惠仅为初步预估，不代表最终价格，具体结算金额请以支付页实际抵扣金额为准"}}

大客户线下支持服务（包月）

驻场服务包，辅助企业运营方案落地，提升运维效率。（支持按月购买）

立即购买

查看更多收起

服务流程

注：N为提交服务申请时间，“日”以工作日计

提交服务申请

第N日

需求沟通确认

第N+3日

Workspace运维服务