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What Should I Do If the ECS Resources to Be Purchased Are Sold Out? When you are purchasing ECSs, the selected specifications may be sold out. In this case, the specifications cannot be purchased in the current region or AZ. Instance specifications vary in different regions and AZs
How Can I Obtain the Permission to Remotely Log In to a Windows ECS? Symptom When you connect a remote desktop to a Windows ECS, the system prompts that you need to be granted the right to sign in through Remote Desktop Services. Figure 1 Remote login right missing. Solution Open
How Can I Recover a Windows ECS with an Abnormal Virtualization Driver? Background An error occurs in the virtualization driver on a Windows ECS because of improper running of Tools. To ensure proper ECS running, handle this issue by following the instructions provided in this section
How Can I Install a GUI on an ECS Running CentOS 6? Scenarios To provide a pure system, the ECSs running CentOS 6 do not have a GUI installed by default. You can install a GUI on such ECSs as needed. Constraints Before installing a GUI on an ECS, ensure that the idle memory is greater
How Can I Install a GUI on an ECS Running CentOS 7? Scenarios You want to install a GUI on an ECS running CentOS 7 series. Constraints Before installing a GUI on an ECS, ensure that the idle memory is greater than or equal to 2 GB. Otherwise, the GUI installation may fail or the ECS
Why Do I Fail to Connect to a Linux ECS Using WinSCP? Symptom Connecting to a Linux ECS using WinSCP fails, while using SSH tools like Xshell succeeds. Figure 1 Connection error using WinSCP Root Cause If you can connect to a Linux ECS using SSH tools, the SSH tools run properly.
Why Does a Linux ECS with a SCSI Disk Attached Fails to Be Restarted? Symptom For a Linux ECS with a SCSI disk attached, if you have enabled automatic SCSI disk attachment upon ECS startup in /etc/fstab and the disk drive letter (for example, /dev/sdb) is used, the ECS fails to restart
Why Does the Disk Drive Letter Change After the ECS Is Restarted? Symptom For a Linux ECS, the drive letter may change after an EVS disk is detached and then attached again, or after an EVS disk is detached and then the ECS is restarted. Possible Causes When a Linux ECS has multiple
Why Is the Device Name of My C6 ECS in the sd* Format? Symptom The device name of previously purchased C6 ECSs is in vd* format, for example, vda and vdb, but the device name of newly purchased C6 ECSs is in sd* format. This section describes the reason why the device name is changed
How Can I Obtain the Key Pair Used by My ECS? Symptom You have created multiple key pairs, and you are trying to find the key pair to log in to the target ECS. Procedure Log in to the management console. Click in the upper left corner and select your region and project. Under Compute
How Can I View and Modify Kernel Parameters of a Linux ECS? This document describes common Linux kernel parameters and how to view and modify them. Modify the kernel parameters only if the parameter settings affect your services. If the parameter settings must be modified, perform
What Should I Do If Emails Configured on an ECS Cannot Be Sent? Solution For the emails sent using the browser: When you use a browser to log in to your mailbox, HTTP is used, and the default port number is 80. However, SMTP is used between email servers. If you use a browser to send
Why Does Login to My ECS Using the Reset Password Fail? Scenarios You cannot use the new password that you set to log in to the ECS. Ensure that the one-click password reset plug-in is not blocked by security software. Otherwise, the one-click password reset function is unavailable
How Do I Troubleshoot an Unresponsive Website Hosted on My ECS? Symptom Websites running on an ECS might become unreachable for multiple reasons. Check whether the configurations of network, port, firewall, or security group of the ECS are correct. Fault Locating If an error is displayed
Resetting the Password for Logging In to a Windows ECS Without the Password Reset Plug-in Installed Scenarios If the password reset plug-in is not installed on a Windows ECS or a password reset does not take effect, you can reset the password following the instructions provided in
Resetting the Password for Logging In to a Linux ECS Without the Password Reset Plug-in Installed Scenarios If the password reset plug-in is not installed on a Linux ECS or a password reset does not take effect, you can reset the password following the instructions provided in this
Reinstalling an ECS OS (Using an Image Without Cloud-Init Installed) Function This API is used to reinstall an ECS OS. This API is an asynchronous API. After the OS reinstallation request is successfully delivered, a job ID is returned. This does not mean the reinstallation is complete
Changing an ECS OS (Using an Image Without Cloud-Init Installed) Function This API is used to change the OS of an ECS. This API is an asynchronous API. After the OS change request is successfully delivered, a job ID is returned. This does not mean the OS change is complete. You need
Unbinding a Virtual IP Address from an ECS NIC (Discarded) Function A virtual IP address provides another IP address for one or multiple ECS NICs, improving high availability between the ECSs. This API is used to unbind a virtual IP address from an ECS NIC. After the NIC is unbound
How Can I Automatically Renew a Yearly/Monthly ECS? Solution Select Auto renew when purchasing a yearly/monthly ECS. On the Buy ECS page, select Auto renew under Required Duration. Figure 1 Auto renew Select the EIP bound to the target ECS for automatic renewal. Auto renew is provided
