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How Do I Change the Login Mode of a Linux ECS from Key Pair to Password? Scenarios This section describes how to change the login mode of a Linux ECS from key pair to password. Procedure Use the key to log in to the Linux ECS and set the password of user root. sudo passwd root If
How Do I Troubleshoot Blue Screen or Black Screen Errors After an ECS Is Started? Symptom When you are remotely logging in to an ECS, a screen that's black or blue is displayed. Root Cause The blue screen or black screen errors are caused by explorer.exe errors in Windows. explorer.exe
Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? Symptom When you attempt to use a remote desktop connection to log in to an ECS running Windows Server 2012 R2 from a local computer with redirected drive enabled, blue screen of death (BSOD) occurs. Root
What Can I Do If My Windows ECS Can Ping a Website but Cannot Access it? Symptom Your Windows ECS cannot access websites or applications after running for a long time. You can remotely log in to the ECS and ping websites using the ECS, but it failed to access websites or applications
What Should I Do If the ECS Fails to Be Provisioned After I Have Paid the Order? After you have paid the order, if an SMS message is sent to your mobile phone indicating that the ECS fails to be provisioned, contact customer service of HUAWEI CLOUD at 4000-955-988. The customer service
Why Does an Authentication Failure Occurs After I Attempt to Remotely Log In to a Windows ECS? Symptom When a local computer running Windows attempts to access a Windows ECS using RDP (for example, MSTSC), an identity authentication failure occurs and the desired function is not supported
What Should I Do If Starting an ECS Remains in "Waiting for cloudResetPwdAgent" State? Symptom During ECS startup, it remains in "Waiting for cloudResetPwdAgent" state for 20 to 30 seconds. Figure 1 Starting cloudResetPwdAgent Possible Causes This issue is caused by the intranet DNS
Why Does a Blank Screen Appear After I Attempted to Log In to an ECS Using VNC? The blank screen means that another user has logged in to this ECS using VNC, so you were logged out. Only one user can be logged in to an ECS using VNC at a time. If you are already logged in and another
Why No Audio File Can Be Properly Played on My Windows ECS Logged In Using VNC? Symptom When I logged in to my Windows ECS using MSTSC, audio files can be properly played. However, when I logged in to that ECS using VNC, audio files failed to be played. Possible Causes VNC does not
Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? Symptom When you attempt to use a remote desktop connection to log in to an ECS running Windows Server 2012 R2 from a local computer with redirected drive enabled, BSOD occurs. Root Cause The remote desktop
Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? Symptom The system displays an error message indicating that a protocol error (code: 0x1104) is detected when you use MSTSC to access an ECS running Windows Server 2008. Figure 1 Protocol error (code: 0x1104
Why Does the System Display Error Code 122.112... When I Log In to a Windows ECS? Symptom The system displays error 122.112... when you use RDC to locally access an ECS running Windows Server 2012. The ECS is frequently disconnected and the Windows login process is unexpectedly interrupted
What Should I Do If NIC Flapping Occurs After My ECS Specifications Are Modified? Symptom Take a Linux ECS as an example. After the user modified ECS specifications and ran the ifconfig command, the user found that the original eth0 and eth1 NICs were changed to eth2 and eth3 NICs
Why Does the System Display Error Code 0x112f When I Log In to a Windows ECS? Symptom When you log in to a Windows ECS, the system displays error code 0x112f, as shown in Figure 1. Figure 1 Error message (code: 0x112f) Possible Causes The ECS memory is insufficient. Solution Method
How Can I Obtain the Mapping Between Disk Partitions and Disk Devices on a Windows ECS? This section uses an ECS running Windows Server 2019 64-bit as an example to describe how to obtain the mapping between disk partitions and disk devices. For KVM or QingTian instances, see How
How Can I Obtain the Mapping Between Disk Partitions and Disk Devices on a Linux ECS? For a Xen ECS running Linux, its disk partitions correspond to disk devices. This section uses a Linux ECS running Red Hat Enterprise Linux 7 as an example to describe how to obtain the mapping between
Why Does My ECS Running CentOS 7 Fail to Obtain an IP Address Using dhclient? Symptom After an ECS was started, it failed to obtain an IP address because dhclient did not run. Possible Cause The possible causes are as follows: NetworkManager is not configured to start at boot. The
How Can I Resolve ECS Login Failures Due to Corrupt /etc/passwd? Scenarios This section describes how to handle login failures caused by corrupt /etc/passwd on a Linux ECS. The emergency recovery solution in this section requires you to replace the corrupt /etc/passwd with the initial
What Can I Do If the ECS Startup or Remote Login Fails Due to Incorrect System Configurations? Symptom Linux ECSs cannot be started or logged in to due to incorrect configurations. When you cannot log in to a Linux ECS using SSH or VNC, you can use a common method to modify the incorrect
Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? Symptom An internal error is displayed when you log in to a Windows ECS and you fail to connect to the ECS remotely. Generally, this problem occurs because the Remote Desktop Services is
