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What Should I Do If Error Message "Permission denied" Is Displayed When I Remotely Log In to a Linux ECS? Symptom When I attempted to remotely log in to a Linux ECS, the system displayed error Message "Permission denied". Figure 1 Permission denied To resolve this issue, you are required
Why Am I Seeing an Error Message That Says Identity of Remote Computer Cannot be Verified When I Log In to a Windows ECS? Symptom An error message is displayed indicating that the identity of the remote computer cannot be verified. You are required to enter the password and log in
Why Am I Seeing an Error Message That Says User Account is not Authorized for Remote Login When I Log In to a Windows ECS? Symptom An error message is displayed indicating that the connection is denied because the user account is not authorized for remote login. Figure 1 Error message
What Should I Do If I Cannot Log In to My ECS Using the Initial Password After I Use It for a Period of Time? Solution Check whether the remote login page can be displayed. If the login page cannot be displayed, an error may have occurred in the GuestOS process on the ECS. In such
Why Did I See "Invalid argument" or "neighbour table overflow" During an Access to a Linux ECS? Symptom When a Linux ECS sends a request to a server in the same subnet, the server has received the request but does not return a response. When the server pings the client, the message
How Do I Fix the "Authentication token manipulation error" When I Reset the Password Using passwd on a Linux ECS? Symptom When user root tries to change the password of an administrator or a common user, the system displays "passwd:Authentication token manipulation error." Possible
What Should I Do If the Cursor Is Unavailable After a GNOME GUI Is Installed on a Kunpeng ECS Running CentOS 7 or NeoKylin NKASV 7? Symptom After a GNOME GUI is installed on a Kunpeng ECS running CentOS 7 or NeoKylin NKASV 7, the cursor is unavailable in remote logins. Possible Causes
What Should I Do If the "Read-only file system" Error Message Is Displayed When I Attempt to Delete a File on a Linux ECS? Symptom When you attempt to delete or modify a file on a Linux ECS, the message Read-only file system is displayed. Possible Cause The possible causes are as
Why Do I Get the Error "Name or service not known" When I Ping a Public Domain Name Configured for a Linux ECS? Symptom A public domain name configured for an ECS fails to be pinged, and the error message "Name or service not known" is displayed. However, the EIP of the ECS can be
What Do I Do If I Enabled Automatic Configuration During Image Registration for an ECS Created from a Windows Image and Now It Won't Start? Cause This may be caused by an issue with offline VirtIO driver injection. Solution When you inject VirtIO drivers into the image for a Windows
What Do I Do If I Cannot Create an Image from a CSBS Backup or BMS Using a Sub-account with the Allow_all Permission After EPS Is Enabled? When an enterprise project subaccount is used to create an image, the system displays a message indicating that CSBS or BMS is not supported by
Why Am I Seeing An Error Message That Says The Two Computers Couldn't Be Connected in the Amount of Time Allotted When I Log In to a Windows ECS? Symptom An error message is displayed indicating that the computer cannot connect to the remote computer in the amount of time allotted
What Should I Do If the Page Does not Respond After I Log In to an ECS Using VNC and Do Not Perform Any Operation for a Long Period of Time? If you log in to an ECS running Windows 7 through VNC using Internet Explorer 10 or 11 and do not perform any operation for a long time, the
What Should I Do If Error Message "read: Connection reset by peer" Is Displayed When I Remotely Log In to a Linux ECS? Symptom When I attempted to remotely log in to a Linux ECS, the system displayed error message "read: Connection reset by peer". Figure 1 read: Connection reset by
Automatically Configuring IPv4 and IPv6 Policy-based Routes for a Linux ECS with Multiple Network Interfaces (Huawei Cloud EulerOS 2.0/CentOS 8.0 or Later) Scenarios This section describes how to use an automation script to configure policy-based routes for a Linux ECS with two network
Why Cannot I Access Public Websites Through Domain Names or Access Internal Domain Names on the Cloud When My ECS Has Multiple Network Interfaces? When an ECS has more than one network interface, if different DNS server addresses are configured for the subnets used by the network
What Should I Do If Error Message "Disconnected: No supported authentication methods available" Is Displayed When I Remotely Log In to a Linux ECS? Symptom When I attempted to remotely log in to a Linux ECS, the system displayed error message "Disconnected: No supported authentication
What Do I Do If "Authentication refused: bad ownership or modes for directory /root" Is Displayed and I Can't Log In to an ECS Using SSH Key? Symptom You cannot log in to an ECS using an SSH key, and the error message "Authentication refused: bad ownership or modes for directory /
What Should I Do If Error "timeout waiting for connection from pool" Is Reported During ES Writing? Symptom Error "timeout waiting for connection from pool" is reported during ES writing, and the log contains multiple es_rejected_execution_exception fields. Fault Analysis On the cerebro
[Discontinuation Notice] DRS Data Flows Using GaussDB(DWS) or CSS/ES as the Destination Database Will Be Discontinued on August 31, 2025, 00:00:00 GMT+08:00 Notice Content On August 31, 2025, 00:00:00 GMT+08:00, Huawei Cloud Data Replication Service (DRS) will discontinue the sale
