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        • What Should I Do If a SAP Application on an ECS Cannot Be Started? - SAP Cloud

          What Should I Do If a SAP Application on an ECS Cannot Be Started? - SAP Cloud

          What Should I Do If a SAP Application on an ECS Cannot Be Started? Symptom The /etc/hosts file contains "127.0.0.1 host name host name". As a result, the SAP application installed on the ECS cannot be started. You need to log in to the ECS where the SAP application is deployed to

          Help > SAP Cloud > SAP NetWeaver User Guide > FAQs
        • Why Is the ECS IP Address Lost After the System Time Changes? - Elastic Cloud Server

          Why Is the ECS IP Address Lost After the System Time Changes? - Elastic Cloud Server

          Why Is the ECS IP Address Lost After the System Time Changes? Symptom After the system time changes, an exclamation mark (!) is displayed for the NIC, and the ECS cannot connect to the Internet. Scenarios The operations described in this section apply to ECSs running CentOS 7 or EulerOS

          Help > Elastic Cloud Server > Troubleshooting > Configuring the Network
        • What OSs Are Supported If I Want to Install Docker on a Linux ECS? - Elastic Cloud Server

          What OSs Are Supported If I Want to Install Docker on a Linux ECS? - Elastic Cloud Server

          What OSs Are Supported If I Want to Install Docker on a Linux ECS? If you want to install Docker on your Linux ECS, ensure that the OS of your ECS is supported by Docker. Table 1 lists the OSs supported by Docker. Table 1 OSs supported by Docker OS Version Location CentOS CentOS 7

          Help > Elastic Cloud Server > Troubleshooting > Linux ECS Issues
        • Why Is the IP Address Lost After the System Time of an ECS Is Modified? - Elastic Cloud Server

          Why Is the IP Address Lost After the System Time of an ECS Is Modified? - Elastic Cloud Server

          Why Is the IP Address Lost After the System Time of an ECS Is Modified? Symptom After the system time of an ECS is modified, its IP address is lost. Possible Cause The time range you modified exceeds the DHCP lease time. The default DHCP lease time set when you create a subnet is

          Help > Elastic Cloud Server > Troubleshooting > Linux ECS Issues
        • How Do I Troubleshoot an Unresponsive Website Hosted on My ECS? - Elastic Cloud Server

          How Do I Troubleshoot an Unresponsive Website Hosted on My ECS? - Elastic Cloud Server

          How Do I Troubleshoot an Unresponsive Website Hosted on My ECS? Symptom Websites running on an ECS might become unreachable for multiple reasons. Check whether the configurations of network, port, firewall, or security group of the ECS are correct. Fault Locating If an error is displayed

          Help > Elastic Cloud Server > Troubleshooting > General Issues
        • How Do I Disable Login to an ECS Using SSH Password? - Elastic Cloud Server

          How Do I Disable Login to an ECS Using SSH Password? - Elastic Cloud Server

          How Do I Disable Login to an ECS Using SSH Password? Scenarios To ensure ECS security, you need to change the access key of an ECS regularly, or disable the SSH password login. This section describes how to disable the SSH password authentication. After disabling SSH password login

          Help > Elastic Cloud Server > Troubleshooting > SSH Connection Issues
        • How Do I Delete an ECS Instance Created in a Scaling Action? - Auto Scaling

          How Do I Delete an ECS Instance Created in a Scaling Action? - Auto Scaling

          How Do I Delete an ECS Instance Created in a Scaling Action? Handling Methods Method 1 Log in to the management console. Under Compute, click Auto Scaling. In the navigation pane on the left, choose Instance Scaling. Click the AS group name on the AS Groups page. On the AS group details

          Help > Auto Scaling > FAQs > Instance
        • What Should I Do If an ECS Can't Connect to a TaurusDB Instance? - TaurusDB

          What Should I Do If an ECS Can't Connect to a TaurusDB Instance? - TaurusDB

          What Should I Do If an ECS Can't Connect to a TaurusDB Instance? Perform the following steps to identify the problem: Check whether the ECS and TaurusDB instance are in the same VPC. If they are in the same VPC, go to 2. If they are in different VPCs, create an ECS in the VPC where

          Help > TaurusDB > FAQs > Database Connections
        • Why Is Sysprep Required for Creating a Private Image from a Windows ECS? - Image Management Service

          Why Is Sysprep Required for Creating a Private Image from a Windows ECS? - Image Management Service

          Why Is Sysprep Required for Creating a Private Image from a Windows ECS? Why Is Sysprep Required? Sysprep is used to generalize images. It removes server-specific information, like the security identifier (SID), from an image so that ECSs created from this image can have unique SIDs

          Help > Image Management Service > FAQs > Image Creation
        • How Do I Migrate an ECS to a Different Region of Another Account? - Image Management Service

          How Do I Migrate an ECS to a Different Region of Another Account? - Image Management Service

          How Do I Migrate an ECS to a Different Region of Another Account? You can perform the migration in either of the following ways: Use the ECS to create a private image, migrate the image to a different region of another account, and then use the image to create a new ECS. You can migrate

          Help > Image Management Service > FAQs > Image Consulting
        • How Can I Back Up an RDS for PostgreSQL Database to an ECS? - Relational Database Service-RDS for PostgreSQL

          How Can I Back Up an RDS for PostgreSQL Database to an ECS? - Relational Database Service-RDS for PostgreSQL

          How Can I Back Up an RDS for PostgreSQL Database to an ECS? You can back up data to an ECS the same way you export SQL statements. The ECS service does not have restrictions on the types of data to be backed up as long as the data complies with local laws and regulations. You can

          Help > FAQs > Backup and Restoration
        • How Can I Back Up an RDS for MariaDB Database to an ECS? - Relational Database Service-RDS for MariaDB

          How Can I Back Up an RDS for MariaDB Database to an ECS? - Relational Database Service-RDS for MariaDB

          How Can I Back Up an RDS for MariaDB Database to an ECS? You can back up data to an ECS the same way you export SQL statements. The ECS service does not have restrictions on the types of data to be backed up as long as the data complies with local laws and regulations. You can store

          Help > FAQs > Backup and Restoration
        • How Do I View and Modify ECS Security Group Rules? - Data Admin Service

          How Do I View and Modify ECS Security Group Rules? - Data Admin Service

          How Do I View and Modify ECS Security Group Rules? To enable DAS to access the self-built DB instances on ECSs, you need to add an inbound rule with the port set to 3306 (example) and source to 100.125.0.0/16 and 100.79.0.0/16. On the ECS details page, click the Security Groups tab

          Help > Data Admin Service > FAQs > Managing connections
        • How Can I Access an ECS Using Its Host Name? - Domain Name Service

          How Can I Access an ECS Using Its Host Name? - Domain Name Service

          How Can I Access an ECS Using Its Host Name? The DNS service allows you to create private zones for any top-level domain names except .com. If you set the name of an ECS to ecs01, you can create a private zone for ecs01 and add an A record to map ecs01 to the private IP address of

          Help > Domain Name Service > FAQs > Private Zones
        • Why Is the ECS IP Address Released After the System Time Is Changed? - Virtual Private Cloud

          Why Is the ECS IP Address Released After the System Time Is Changed? - Virtual Private Cloud

          Why Is the ECS IP Address Released After the System Time Is Changed? Cause If the new ECS system time is later than the DHCP lease expiration time, the system will attempt to renew the DHCP lease. If the renewal fails, the IP address will be released. Solution If you need to set the

          Help > Virtual Private Cloud > FAQs > VPCs and Subnets
        • How Do I Access an ECS with an EIP Bound from the Internet? - Virtual Private Cloud

          How Do I Access an ECS with an EIP Bound from the Internet? - Virtual Private Cloud

          How Do I Access an ECS with an EIP Bound from the Internet? Each ECS is automatically added to a security group after being created to ensure its security. The security group denies access traffic from the Internet by default (except TCP traffic from port 22 through SSH to a Linux

          Help > Virtual Private Cloud > FAQs > EIPs
        • Changing an ECS OS (Using an Image Without Cloud-Init Installed) - Elastic Cloud Server

          Changing an ECS OS (Using an Image Without Cloud-Init Installed) - Elastic Cloud Server

          Changing an ECS OS (Using an Image Without Cloud-Init Installed) Function This API is used to change the OS of an ECS. This API is an asynchronous API. After the OS change request is successfully delivered, a job ID is returned. This does not mean the OS change is complete. You need

          Help > Elastic Cloud Server > API Reference > APIs > Status Management
        • Reinstalling an ECS OS (Using an Image Without Cloud-Init Installed) - Elastic Cloud Server

          Reinstalling an ECS OS (Using an Image Without Cloud-Init Installed) - Elastic Cloud Server

          Reinstalling an ECS OS (Using an Image Without Cloud-Init Installed) Function This API is used to reinstall an ECS OS. This API is an asynchronous API. After the OS reinstallation request is successfully delivered, a job ID is returned. This does not mean the reinstallation is complete

          Help > Elastic Cloud Server > API Reference > APIs > Status Management
        • Unbinding a Virtual IP Address from an ECS NIC (Discarded) - Elastic Cloud Server

          Unbinding a Virtual IP Address from an ECS NIC (Discarded) - Elastic Cloud Server

          Unbinding a Virtual IP Address from an ECS NIC (Discarded) Function A virtual IP address provides another IP address for one or multiple ECS NICs, improving high availability between the ECSs. This API is used to unbind a virtual IP address from an ECS NIC. After the NIC is unbound

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > NIC Management
        • How Do I Migrate an ECS from One Account to Another? - Server Migration Service

          How Do I Migrate an ECS from One Account to Another? - Server Migration Service

          How Do I Migrate an ECS from One Account to Another? To migrate an ECS from one account to another, perform the following operations: Install the Agent on the ECS under the original account, but when starting the Agent, enter the AK/SK pair of the destination account. To learn how

          Help > Server Migration Service > FAQs > Product Consultation
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