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        • Why Is the Space Not Released After I Delete a Large File on a Linux ECS? - Elastic Cloud Server

          Why Is the Space Not Released After I Delete a Large File on a Linux ECS? - Elastic Cloud Server

          Why Is the Space Not Released After I Delete a Large File on a Linux ECS? Symptom The space usage of the root directory on a Linux ECS is too high, for example, 96%, as shown in Figure 1. Figure 1 Too high space usage of the root directory You find that the access_log file generated

          Help > Elastic Cloud Server > Troubleshooting > Disk Space Management Issues
        • How Do I Apply for a License for Authenticating Multi-User Sessions and Activate an ECS? - Elastic Cloud Server

          How Do I Apply for a License for Authenticating Multi-User Sessions and Activate an ECS? - Elastic Cloud Server

          How Do I Apply for a License for Authenticating Multi-User Sessions and Activate an ECS? Scenarios This section describes how to configure remote desktop services and activate an ECS. The ECS running Windows Server 2012 is used as an example. Procedure Applying for a License for Authenticating

          Help > Elastic Cloud Server > Troubleshooting > Multi-User Login Issues
        • Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

          Why Can't I Use the Local Computer to Connect to My Windows ECS? - Elastic Cloud Server

          Why Can't I Use the Local Computer to Connect to My Windows ECS? Symptom An error message is displayed indicating that your local computer cannot connect to the remote computer. Figure 1 Cannot connect to the remote computer Possible Causes Port 3389 of the security group on the ECS

          Help > Elastic Cloud Server > Troubleshooting > Remote Login > Remote Login Errors on Windows
        • Why Cannot the EIP Bound to the Extension NIC of My ECS Access the Internet? - Elastic Cloud Server

          Why Cannot the EIP Bound to the Extension NIC of My ECS Access the Internet? - Elastic Cloud Server

          Why Cannot the EIP Bound to the Extension NIC of My ECS Access the Internet? Symptom Your ECS has one primary NIC and one extension NIC in the same subnet. Both the NICs have an EIP bound to access the Internet. The EIP bound to the primary NIC can access the Internet, but that bound

          Help > Elastic Cloud Server > Troubleshooting > Configuring the Network
        • Why Can't My ECS Access the Internet Even After an EIP Is Bound? - Elastic IP

          Why Can't My ECS Access the Internet Even After an EIP Is Bound? - Elastic IP

          Why Can't My ECS Access the Internet Even After an EIP Is Bound? Symptom An ECS with an EIP bound cannot access the Internet. Troubleshooting Checking Whether EIPs Are Blocked or Frozen Check whether the EIP is blocked. For details, see How Do I Unblock an EIP? Check whether the EIP

          Help > Elastic IP > FAQs > Connectivity
        • How Do I Display the OS Name of a Target Server on the ECS Console? - Server Migration Service

          How Do I Display the OS Name of a Target Server on the ECS Console? - Server Migration Service

          How Do I Display the OS Name of a Target Server on the ECS Console? Symptom On the ECS console, you found that the OS name of your target server was different from the actual OS name of the server. This is a normal event resulting from a limitation of the ECS console. Possible Causes

          Help > Server Migration Service > FAQs > Data Consistency
        • Manually Configuring IPv4 and IPv6 Policy-based Routes for a Windows ECS with Multiple Network Interfaces - Virtual Private Cloud

          Manually Configuring IPv4 and IPv6 Policy-based Routes for a Windows ECS with Multiple Network Interfaces - Virtual Private Cloud

          Manually Configuring IPv4 and IPv6 Policy-based Routes for a Windows ECS with Multiple Network Interfaces Scenarios This section describes how to configure policy-based routes for a Windows Server 2012 64-bit ECS with two network interfaces. IPv4: If IPv4 communication between cloud

          Help > Virtual Private Cloud > User Guide > Elastic Network Interface and Supplementary Network Interface > Network Interface Configuration Examples > Configuring Policy-based Routes for an ECS with Multiple Network Interfaces
        • Real-Time Synchronization from MySQL to CSS/ES - Data Replication Service

          Real-Time Synchronization from MySQL to CSS/ES - Data Replication Service

          Real-Time Synchronization from MySQL to CSS/ES Incremental Synchronization Error: write table *** failed: null Parent topic: Failure Cases

          Help > Data Replication Service > Troubleshooting > Failure Cases
        • How Do I Enable or Disable an ECS Firewall and Add a Port Exception to the Firewall? - Storage Disaster Recovery Service

          How Do I Enable or Disable an ECS Firewall and Add a Port Exception to the Firewall? - Storage Disaster Recovery Service

          How Do I Enable or Disable an ECS Firewall and Add a Port Exception to the Firewall? You can enable or disable an ECS firewall and add port exceptions to the firewall. For the operation procedure on a Windows ECS, see How Do I Disable a Windows ECS Firewall and Add a Port Exception

          Help > Storage Disaster Recovery Service > FAQs > Asynchronous Replication
        • Why Is an Error Reported When Data Is Pushed to CSS After Logstash Is Deployed on an ECS? - Cloud Search Service

          Why Is an Error Reported When Data Is Pushed to CSS After Logstash Is Deployed on an ECS? - Cloud Search Service

          Why Is an Error Reported When Data Is Pushed to CSS After Logstash Is Deployed on an ECS? Symptom After Logstash is deployed on an ECS, an error is reported when data is pushed to CSS. The error message is as follows: LogStash::Outputs::ElasticSearch::HttpClient::Pool::BadResponseCodeError

          Help > Cloud Search Service > Troubleshooting > Data Import and Export
        • Why Is an Instance that Was Removed from an AS Group and Deleted Still Displayed in the ECS List? - Auto Scaling

          Why Is an Instance that Was Removed from an AS Group and Deleted Still Displayed in the ECS List? - Auto Scaling

          Why Is an Instance that Was Removed from an AS Group and Deleted Still Displayed in the ECS List? If an automatically added instance is protected, it is removed out of the AS group but not deleted, so that it can still be used by other services. An instance that is being used by other

          Help > Auto Scaling > FAQ > Instance
        • Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? - Auto Scaling

          Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? - Auto Scaling

          Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? No. To obtain details about an AS group and the instances in the group, perform the following operations: Log in to the management console. Choose Compute > Auto Scaling > Instance Scaling. On the AS Groups tab

          Help > Auto Scaling > FAQ > AS Group
        • Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? - Auto Scaling

          Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? - Auto Scaling

          Can I Use an ECS Instance ID to Learn What AS Group the Instance Is In? No. To obtain details about an AS group and the instances in the group, perform the following operations: Log in to the management console. Choose Compute > Auto Scaling > Instance Scaling. On the AS Groups tab

          Help > Auto Scaling > FAQs > AS Group
        • What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Impacts of a VPN on an On-premises Network? What Are the Changes to the Route for Accessing an ECS? When you configure a VPN, perform the following operations on the on-premises gateway: Configure IKE and IPsec policies. Specify interesting traffic (ACL rules). Check

          Help > Virtual Private Network > FAQs > FAQs - S2C Classic VPN > General Questions
        • What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Impacts of a VPN on an On-premises Network? What Are the Changes to the Route for Accessing an ECS? When you configure a VPN, perform the following operations on the on-premises gateway: Configure IKE and IPsec policies. Specify the to-be-protected traffic (ACL rules)

          Help > Virtual Private Network > FAQs > FAQs - S2C Classic VPN > Networking and Application Scenarios
        • Why Does an ECS Have EIP Access Information After I Enable a VPN? - Virtual Private Network

          Why Does an ECS Have EIP Access Information After I Enable a VPN? - Virtual Private Network

          Why Does an ECS Have EIP Access Information After I Enable a VPN? This occurs because the ECS has an EIP bound before the VPN is used. That is, you can access the ECS through the VPN or the EIP. After the VPN is established, traffic from servers meeting ACL rules can enter the tunnel

          Help > Virtual Private Network > FAQs > FAQs - S2C Classic VPN > EIPs
        • Do I Need to Add a Route for an ECS with Multiple NICs to Reach the On-premises Network? - Virtual Private Network

          Do I Need to Add a Route for an ECS with Multiple NICs to Reach the On-premises Network? - Virtual Private Network

          Do I Need to Add a Route for an ECS with Multiple NICs to Reach the On-premises Network? If a primary NIC is used to establish a VPN with the on-premises network, no route needs to be added. If a non-primary NIC is used to establish a VPN with the on-premises network, add a route

          Help > Virtual Private Network > FAQs > FAQs - S2C Classic VPN > Route Configurations
        • What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Impacts of a VPN on an On-premises Network? What Are the Changes to the Route for Accessing an ECS? When configuring a VPN, you need to perform the following operations on the gateway in your on-premises data center: Configure IKE and IPsec policies. Set the connection

          Help > Virtual Private Network > FAQs > FAQs - S2C Enterprise Edition VPN > Popular Questions
        • What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Changes to the Route for Accessing an ECS? - Virtual Private Network

          What Are the Impacts of a VPN on an On-premises Network? What Are the Changes to the Route for Accessing an ECS? When configuring a VPN, you need to perform the following operations on the gateway in your on-premises data center: Configure IKE and IPsec policies. Configure a VPN connection

          Help > Virtual Private Network > FAQs > FAQs - S2C Enterprise Edition VPN > Networking and Application Scenarios
        • Why Does an ECS Have EIP Access Information After I Enable a VPN? - Virtual Private Network

          Why Does an ECS Have EIP Access Information After I Enable a VPN? - Virtual Private Network

          Why Does an ECS Have EIP Access Information After I Enable a VPN? A possible cause is that the ECS has an EIP bound before the VPN is used. In this scenario, you can access the ECS through both the VPN and the EIP. To allow only hosts on the VPN to access the ECS, unbind the EIP from

          Help > Virtual Private Network > FAQs > FAQs - S2C Enterprise Edition VPN > Public Addresses
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