云服务器内容精选

华为云首页用户手册

技能队列管理

云客服-单个创建技能队列（createSkill）:响应说明

响应说明响应状态码: 200 表3 响应体参数序号名称参数类型是否必选说明 1.1 returnCode string True 操作结果。0：成功，非0为失败 1.2 description string False 提示信息 1.3 skillId string False 技能ID 响应状态码: 401 鉴权失败响应状态码: 404 请求资源不存在响应状态码: 500 服务器内部异常

云客服技能队列管理
云客服-单个创建技能队列（createSkill）:报文样例

报文样例请求头: Content-Type:application/json X-APP-KEY:XXXXXXXXXXXXXXXXXXXXXXX Authorization:Bearer XXXXXXXXXXXXXXXXXXXXXXX 请求参数: { "mediaTypeId": 5, "description": "ccfdc", "name": "dddpodfst", "maxWaitTime": 30, "maxWaitNum": 100, "maxAgentWrapupTime": 5, "skillParam": { "noAgents": { "deviceType": "1", "transferType": "Transfer", "value": 2 }, "busy": { "deviceType": "1", "transferType": "Transfer", "value": 1 }, "answerFunction": "0", "timeOut": { "deviceType": "1", "transferType": "Transfer", "value": 1 }, "waitVoice": { "parameterType": "Voice" } } } 响应参数: { "returnCode": "0", "skillId": "5", "description": "Create Skill successfully" }

云客服技能队列管理
云客服-查询技能队列（querySkills）:报文样例

报文样例请求头: Content-Type:application/json X-APP-KEY:XXXXXXXXXXXXXXXXXXXXXXX Authorization:Bearer XXXXXXXXXXXXXXXXXXXXXXX 请求参数: { "limit": "10", "offset": 0 } 响应参数: { "returnCode": "0", "total": 1, "data": [ { "skillId": 1, "maxAgentWrapupTime": 5, "maxWaitTime": 60, "name": "defaultVideoSkill", "mediaTypeId": 19, "description": "2021ok", "maxWaitNum": 100, "skillParam": { "noAgents": { "transferType": "Release" }, "busy": { "transferType": "Release" }, "answerFunction": "0", "timeOut": { "transferType": "Release" }, "waitVoice": { "parameterType": "Voice" } } } ], "description": "success" }

云客服技能队列管理
云客服-查询技能队列（querySkills）:报文样例

报文样例请求头: Content-Type:application/jsonX-APP-KEY:XXXXXXXXXXXXXXXXXXXXXXXAuthorization:Bearer XXXXXXXXXXXXXXXXXXXXXXX 请求参数: { "limit": "10"， "offset": 0} 响应参数: { "returnCode": "0"， "total": 1， "data": [ { "skillId": 1， "maxAgentWrapupTime": 5， "maxWaitTime": 60， "name": "defaultVideoSkill"， "mediaTypeId": 19， "description": "2021ok"， "maxWaitNum": 100， "skillParam": { "noAgents": { "transferType": "Release" }， "busy": { "transferType": "Release" }， "answerFunction": "0"， "timeOut": { "transferType": "Release" }， "waitVoice": { "parameterType": "Voice" } } } ]， "description": "success"}

云客服技能队列管理