This Service Agreement (hereinafter referred to as "this Agreement") describes your rights, obligations, and responsibilities of using Huawei Cloud services. Please read the terms carefully, especially the terms that have a significant impact on your rights and interests, such as exemption from liability and limitation of liability. Such terms are in bold in this Agreement

You understand and agree that by using any service as stated under this Agreement, you are deemed to have read and agree to the General Terms of Service in this Agreement and the Dedicated Terms of Service for the service you use. By using any service under this Agreement, this Agreement shall become legally binding on you. If you do not agree to part or all of the terms of this Agreement, you shall stop using any such related services.

1. General Terms of Service

1.1 Contracting Entity: This Agreement is entered into by and between Huawei Cloud Contracting Party as defined in Section 15.4 of Huawei Cloud Customer Agreement (hereinafter referred to as "Huawei Cloud", or "We") and you (or "User"). Once this Agreement takes effect, it has legal effect between you and Huawei Cloud. In the event that you register on behalf of a company or other legal entity, you represent and warrant that you are an authorized representative of the company or legal entity to bind such company or legal entity to the terms of this Agreement.

1.2 Separate Agreement: If you subscribe to this Service offline, purchase this Service through our partners, or purchase partner products that integrate this Service, you may sign a separate agreement with us or our partners. You acknowledge and agree that you will remain bound by the separate agreement mentioned in this article if you are authorized to access and use this Service.

1.3 Agreement Update: This Agreement is subject to change. We will notify you of any changes to this Agreement by posting a notice on our website or by other means. You can also visit our website to read the latest service agreement. If you do not agree to part or all of the latest version of this Agreement, please stop using this Service. By continuing to use this Service, you acknowledge that you are aware of and agree to the latest version of this Agreement.

1.4 Your Content

1.4.1 The definition and related regulations of "Your Content" are subject to the Huawei Cloud Customer Agreement (https://www.huaweicloud.com/eu/declaration/sa_cua.html ).

1.4.2 In terms of your content, except as required by laws and regulations or for your use of this Service, Huawei Cloud is entrusted to process your data only in accordance with your authorization and instructions and the agreement between you and us.

1.4.3 You have the right to upload, delete, and modify your content. Exercise caution when deleting or modifying data and you shall solelly bear the consequences of these operations.

1.4.4 You shall back up your data as required. Huawei Cloud provides data backup services only in accordance with relevant laws and regulations.

2. Terms of Service for Video Intelligent Analysis Service

2.1 Service Content

Video Intelligent Analysis Service (hereinafter referred to as the "VIAS " or "the Service") is an integrated platform that provides multiple capabilities such as intelligent analysis and early warning event reporting. Relying on the technical advantages of Huawei Cloud's artificial intelligence and big data, it realizes event perception, detection, and analysis in scenarios, helping to close business loops.

The Service provides you with various visual capability algorithm packages and algorithm services. You can independently select the required algorithm packages or services according to your own needs. When an alert occurs, if there is a person in the image or video, the algorithm will protect personal privacy by anonymization.

2.2 Collection and processing of your personal data

You understand and agree that we will process your personal data to provide you with the VIAS. If you choose not to consent to our processing of your personal data, we will not be able to provide services for you normally.

● Types and Purposes of the Personal data

When you select OBS or "Event Center" as the output method for alarm event images, we need to collect your alarm event images for storing them in the specified OBS or Event Center for your review.

● Storage Location of the Personal data

Your personal data will be stored in the region where the service you have selected is located.

● Retention Period of the Personal data

The video data provided by you will be deleted immediately after the processing activities of the Service are completed.

The alarm event images stored in the Event Center of the Service have a default storage period of 1 month, and you can also manually delete them in the Event Center interface.

● Disclosure of personal data to third parties

We will not share your personal data to third parties.

● Cross-border transfer of personal data

We will not transfer your personal data out of the storage location.

You understand and agree that Huawei Cloud has the right to collect, use, and process your personal data in accordance with the Privacy Policy Statement(https://www.huaweicloud.com/eu/declaration/sa_prp.html ). Huawei Cloud promises to respect and protect your privacy in accordance with the Privacy Policy Statement.

2.3 Processing Your Content Data

You understand and agree that you are responsible for the legality of the source and acquisition of the personal data contained in Your Content in accordance with applicable personal data protection laws, Huawei Cloud is entrusted to process the personal data contained in Your Content. the description of processing is as follows:

● Personal data types and Purposes of the processing

When you and/or your end users select OBS or "Event Center" as the output method for alarm event images, the personal data contained in Your Content is input/uploaded to us to provide you with the video intelligent analysis service for storing and reviewing alarm event images.

● Duration of the processing

The duration of processing is determined by you. The processing ends immediately when you unsubscribe from the Service or when you voluntarily delete personal information contained in Your Content.

● Personal data Location of the processing

The Personal data Location of the processing is the location of the region where the service you select is located.

● Sub-Processors of the processing

We will not entrust the personal data contained in Your Content to third parties for processing.

● Personal data cross-border transfer of the processing

We will not transfer the personal data contained in Your Content out of the location of the region where the service you select is located.

You understand and agree that the parties shall process the personal data contained in Your Content in accordance with the Data Processing Addendum (https://www.huaweicloud.com/eu/declaration/sa_dpa.html ). Huawei Cloud promises to process the personal data contained in Your Content in accordance with the Data Processing Addendum.

2.4 Cooperation You Need to Provide

Before using the VIAS for task analysis, you need to purchase an algorithm service package according to your actual business needs. After purchasing the cloud algorithm, it can be directly used for video analysis tasks without manual deployment; while all edge algorithms must be deployed before use, and tasks can only be submitted for use when the deployment status of the algorithm is "Running".

2.5 Restrictions

You may not use the VIAS in any of the following ways:

1)     Use the Service or the outputs of the Service to infringe on the rights of others, or engage in any behavior that violates laws and regulations, including but not limited to cybercrimes, generating false information, or infringing on the rights and interests of third parties, including but not limited to copyright, patent, trademark, trade secret, portrait right, etc. Use the advantages of algorithms, data, or platforms to implement unfair competition.

2)     Input any data that violates laws and regulations, infringes intellectual property rights or legal rights of third parties, infringes others' physical and mental health, or may bring risks to Huawei Cloud, including but not limited to discriminatory data, data that infringes on others' personal data, portrait rights, reputation rights or trade secrets, or any other content that may affect the security and stability of the Service.

In the event of the above-mentioned behavior, we have the right to suspend or terminate the provision of the VIAS and require you to compensate us for the actual losses caused thereby. In addition, we do not need to refund the cloud service fee and corresponding support service fee you have paid.

2.6 Disclaimer

1)     You understand and agree that you shall carefully evaluate and ensure compliance with applicable laws and regulations before using the Service and applying the Service to your business scenarios. We provide you with standard services only as instructed by you, and you are responsible for the legal compliance of your content. Unless otherwise stipulated by law, Huawei Cloud does not assume any warranty liability for the above content. If your behavior causes damage to Huawei Cloud, you will be liable for compensation.

2)     You understand and agree that when you use the Service, your content will affect the output of the Service. In addition, Huawei Cloud cannot guarantee the complete accuracy, completeness, and authenticity of the output of the Service or the Service is flawless due to the technical level and conditions of the industry. To the fullest extent permitted by applicable law, Huawei Cloud shall not be liable or responsible in any manner for any outputs, results, or decisions generated or derived from the use of the Service by you or your end users.

Updated: July 30th, 2025