Huawei Cloud Astro Service Agreement
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Huawei Cloud Astro Service Agreement
This Service Agreement (hereinafter referred to as "this Agreement") describes your rights, obligations, and responsibilities when using Huawei Cloud services. Please read the terms carefully, especially those that have a significant impact on your rights and interests, such as exemption from liability and limitation of liability. Such terms are in bold in this Agreement.
You understand and agree that by using any service as stated under this Agreement, you are deemed to have read and agreed to the General Terms of Service in this Agreement and the Dedicated Terms of Service for the service you use. By using any service under this Agreement, this Agreement shall become legally binding. If you do not agree to part or all of the terms of this Agreement, you shall stop using any such related services.
1. General Terms of Service
1.1 Contracting Entity. This Agreement is entered into by and between you (or "user") and the Huawei Cloud contracting entity (hereinafter referred to as "Huawei Cloud" or "we"). The contracting entity displayed in your account center shall prevail. Once this Agreement takes effect, it will have legal effect between you and Huawei Cloud. In the event that you register on behalf of a company or other legal entity, you represent and warrant that you are an authorized representative of the company or legal entity to bind such company or legal entity to the terms of this Agreement.
1.2 Separate Agreement. If you subscribe to this Service offline, purchase this Service through our partners, or purchase partner products that integrate this Service, you may sign a separate agreement with us or our partners. You acknowledge and agree that if you are authorized to access and use this Service, you will remain bound by the separate agreement mentioned in this article.
1.3 Agreement Update. This Agreement is subject to change at any time. We will notify you of any changes to this Agreement by posting a notice on our website or by other means. You can also visit our website to read the latest service agreement. If you do not agree any part of the latest version of this Agreement, you shall stop using this Service. By continuing to use this Service, you acknowledge that you are aware of and agree to the latest version of this Agreement.
1.4 Your Content
1.4.1 The definition and related regulations of "Your Content" are subject to the Huawei Cloud Customer Agreement (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_cua.html).
1.4.2 In terms of Your Content, except as required by laws and regulations or for your use of this Service, Huawei Cloud is entrusted to process your data only in accordance with your authorization and instructions and the agreement between you and us.
1.4.3 You have the right to upload, delete, and modify Your Content. Exercise caution when deleting or modifying data and you shall solely bear the consequences of these operations.
1.4.4 You shall back up your data as required. Huawei Cloud provides data backup services only in accordance with relevant laws and regulations.
2. Huawei Cloud Astro Terms of Service
2.1 Service Content
Huawei Cloud Astro is a versatile low-code platform offering no-code, low-code, and high-/low-code development options. It simplifies and manages service modules, enabling both professional and citizen developers to expedite enterprise digital transformation. As an open platform, it facilitates the integration of partner low-code assets and capabilities, promoting the accumulation and reuse of industry expertise. Huawei Cloud Astro comprises three core services:
1) Huawei Cloud Astro Zero
Huawei Cloud Astro Zero is a development platform featuring no-code and low-code tools. It offers a business process management (BPM) editor, a variety of page widgets, model orchestration tools, and application templates. Additionally, it provides open services such as AI, video, geographic information system (GIS) services, building information modeling (BIM) services, and IoT services, allowing you to build applications with minimal hand-coding.
2) Huawei Cloud Astro Flow
Huawei Cloud Astro Flow is an automated workflow engine that simplifies common office tasks for businesses. It handles HR, finance, and operations tasks like adjusting, transferring, onboarding, offboarding, reviewing, evaluating, and approving. It digitalizes these processes, making them smart and efficient. Plus, it offers easy setup for workflow triggers, data links, and form integration, helping users build applications for automated services quickly.
3) Huawei Cloud Astro Pro
Huawei Cloud Astro Pro is a metadata management solution for enterprise digital transformation. It serves as an end-to-end development platform for SaaS applications, accumulating common capabilities and accelerating application building. It supports flexible expansion across scenarios and fosters innovation. By leveraging multi-tenant metadata and high- and low-code collaboration, it enhances the application development efficiency of multi-level and multi-branch enterprises.
2.2 Collection and Processing of Your Personal Data
You understand and agree that Huawei Cloud is entitled to collect, use, and process your personal data throughout the entire service process in accordance with the Privacy Statement (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_prp.html).
2.3 Data Processing of Your Content
2.3.1 Processing Personal Data Contained in Your Content
You understand and agree that you are responsible for the legality of the collection, use, and transfer of personal data contained in Your Content in accordance with applicable personal data protection laws. Huawei Cloud is entrusted to process the personal data contained in Your Content. The processing is described as follows:
1) Huawei Cloud Astro Zero
● Personal data types and purposes of processing
When you configure or connect to the service from a third-party authentication system, the personal information you enter or upload (such as username, user ID, nickname, email address, and phone number) will be used to manage organization user information and send notifications to organization users.
● Period of processing
The processing ends once you unsubscribe from this Service or remove personal data from Your Content.
● Location of processing
The location of the processing is the selected Huawei Cloud region of this Service.
● Other processors of your data
We will not entrust the personal data contained in Your Content to any third parties for processing.
● Cross-border transfer of personal data
We will not transfer the personal data contained in Your Content out of the selected region of this Service.
2) Huawei Cloud Astro Flow
● Personal data types and purposes of processing
When you configure or sync the enterprise organization address book from a third-party application, the personal information you enter or upload (such as username, user ID, nickname, email address, and phone number) will be used to manage organization user information and send notifications to organization users.
● Period of processing
The processing ends once you unsubscribe from this Service or remove personal data from Your Content.
● Location of processing
The location of the processing is the selected Huawei Cloud region of this Service.
● Other processors of your data
We will not entrust the personal data contained in Your Content to any third parties for processing.
● Cross-border transfer of personal data
We will not transfer the personal data contained in Your Content out of the selected region of this Service.
You understand and agree that both parties shall process the personal data contained in Your Content in accordance with the Data Processing Addendum (https://www.huaweicloud.com/intl/en-us/declaration-sg/sa_dpa.html). Huawei Cloud is committed to processing personal data in Your Content in accordance with the Data Processing Addendum.
2.3.2 Processing Important/Core Data Contained in Your Content
You understand and agree that, if you or your end users engage with key or core data as defined by the Data Security Law of the People's Republic of China when using this Service in any format, you shall understand the features provided this Service, as well as the potential scenarios involving entrusted data processing and cross-border data transfer. Furthermore, you shall adhere to the Data Security Law of the People's Republic of China and all related regulatory requirements. This includes proactively assuming your responsibilities and duties, which encompass, but are not limited to, declaring important data and cross-border data transfers, reporting security incidents and risks, maintaining records, and signing necessary agreements. If you require assistance from this Service in fulfilling these regulations, Huawei Cloud will make best reasonable efforts to provide support upon receipt of your formal written request.
2.4 Disclaimer
2.4.1 We do not make any express or implied commitment or guarantee on the availability, reliability, accuracy, security, or update and upgrade of the applications you built using this Service, or their related information and documents. You shall determine how to run, operate, and use the services at your own risk.
2.4.2 You are fully responsible for any losses or liabilities incurred to Huawei Cloud due to security vulnerabilities (not platform-related) at the application service layer, whether caused intentionally or unintentionally by your service developers while using this Service.
2.4.3 You must ensure that your use of this Product (or Service) complies with applicable laws and regulations. Huawei Cloud only provides the standard Service upon your request and is not responsible for the legal compliance of their use.
2.4.4 You understand that the above information is necessary to provide you with our services. If you choose not to provide or disagree with us collecting and using this information, we will not be able to provide this Service to you.
Updated: August 15, 2025