云客服-获取指定日期内的座席维度的历史监控指标:样例报文

时间：2024-05-17 09:12:41

云客服

样例报文

请求头：

Content-Type: application/json;charset=UTF-8
Authorization: ******************

请求参数：

{
    "ccId":1,
    "vdn":4,
    "agentIds":[11,12],
    "indexIds":["IDX_DURATION_AGENT_REST","IDX_COUNT_AGENT_REQUEST"],
    "beginDayTime":"2020-08-21 00:00:00",
    "endDayTime":"2020-08-22 00:00:00",
    "mediaType":53,
    "subMediaType":3
}

响应参数：

{
    "result": "0",
    "resultCode": "0100000",
    "resultDatas": [
        {
            "idxs": [
                {
                    "val": "3",
                    "id": "IDX_COUNT_AGENT_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_AGENT_REST"
                }
            ],
            "id": "11"
        },
        {
            "idxs": [
                {
                    "val": "5",
                    "id": "IDX_COUNT_AGENT_REQUEST"
                },
                {
                    "val": "15",
                    "id": "IDX_DURATION_AGENT_REST"
                }
            ],
            "id": "12"
        }
    ],
    "resultDesc": [
        {
            "idxs": [
                {
                    "val": "3",
                    "id": "IDX_COUNT_AGENT_REQUEST"
                },
                {
                    "val": "35",
                    "id": "IDX_DURATION_AGENT_REST"
                }
            ],
            "id": "11"
        },
        {
            "idxs": [
                {
                    "val": "5",
                    "id": "IDX_COUNT_AGENT_REQUEST"
                },
                {
                    "val": "15",
                    "id": "IDX_DURATION_AGENT_REST"
                }
            ],
            "id": "12"
        }
    ]
}

上一篇：云客服-修改外呼活动（v2）:错误结果码

下一篇：云客服-查询指定座席详细信息:请求说明