云客服-查询CTI系统指标接口:样例报文

时间：2024-05-17 09:12:38

云客服系统指标查询接口

样例报文

请求头：

Content-Type: application/json;charset=UTF-8
Authorization: ******************

请求参数：

{
    "ccId":1,
    "vdn":[1,2,3],
    "beginDate":"2021-09-09 00:00:00",
    "endDate":"2021-09-11 23:00:00",
    "limit":"100",
    "offset":"0"
}

响应参数：

{
    "resultCode": 0,
    "resultDesc": {
    "data": [
    {
        "beginTime": "1631594100000",
        "ccId": 1,
        "vdn": 1,
        "onlineAgentNums": 1,
        "talkingNums": 1,
        "ideaAgentNum": 1,
        "busyNums": 1,
        "restNums": 1,
        "inCallNums": 1,
        "rateNum": 1,
        "callRate": 1,
        "callOutNums": 1
    }
    ],
        "count": 6
    }
}

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