云客服-会话记录查询接口:报文样例

时间：2023-11-01 16:19:54

云客服

报文样例

请求消息样例

{    "tenantId": "tenant001",    "authToken": "0dbe11892be840cf983453ea70b505de",   "userMobile": "180****9999"  }

响应消息样例

{    "errorCode": 0,    "errorMsg": "Success",    "total": 1,    "recordList": [        {            "logId": "7343-4256-a659-c7fe7682ef03",            "tenantId": "xxxxxx",            "callSorId": "10086",            "callId": "16185589414826353c2c0036c0292e43ca7a4",            "ctiCallId": null,            "callingNumber": "10086",            "calledNumber": "899149138753490944",            "startTime": 1618558942000,            "endTime": 1618559267000,            "lastUpdateTime": 1618559267000,            "flowInstId": "1234567892021041615422158916185589414826353c2c0036c0292e43ca7a4",            "businessInfo": null,            "businessInfoStr": "{\"yugaoFileName\":\"null\",\"locationId\":\"0\",\"recordFileName\":\"Y:/135/odfsrecord/20220720/1658313131-85918321361224.wav\"}",            "recordDetials": [                {                    "interNo": "1",                    "userSaying": "我有多少话费",                    "intention": "话费查询",                    "systemReply": "您好，您当月累计消费100元，话费余额100元",                    "timestamp": 1618558954000,                    "requsetTime": 1618558954000,                    "responseSource": 0,                    "involveMode": 0                }            ],            "qaRecords": [                {                    "interNo": "1",                    "seriesId": "100",                    "questionTitle": "是否做过核酸",                    "questionType": "2",                    "answerIntent": "是",                    "originalAnswer": "做过",                    "createTime": 1650774697000                }            ]        }    ]}

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