云客服-批量查询技能队列的配置信息:样例报文

时间：2024-05-17 09:12:44

云客服

样例报文

请求头：

Content-Type: application/json;charset=UTF-8
Authorization: ******************

请求参数：

{
    "ccId":1,
    "vdn":170,
    "skillIds":[1,2]
}

响应参数：

{
    "result": "0",
    "resultCode": "0100000",
    "resultDatas": [
        {
            "skillId": 1,
            "maxHoldCallNum": 5,
            "maxTalkTime": 86400,
            "maxAgentWrapupTime": 5,
            "maxWaitTime": 60,
            "maxRestAgentNum": 2,
            "maxCallNum": 100,
            "maxAnswerWaitTime": 30
        },
        {
            "skillId": 2,
            "maxHoldCallNum": 5,
            "maxTalkTime": 86400,
            "maxAgentWrapupTime": 5,
            "maxWaitTime": 60,
            "maxRestAgentNum": 2,
            "maxCallNum": 100,
            "maxAnswerWaitTime": 30
        }
    ],
    "resultDesc": [
        {
            "skillId": 1,
            "maxHoldCallNum": 5,
            "maxTalkTime": 86400,
            "maxAgentWrapupTime": 5,
            "maxWaitTime": 60,
            "maxRestAgentNum": 2,
            "maxCallNum": 100,
            "maxAnswerWaitTime": 30
        },
        {
            "skillId": 2,
            "maxHoldCallNum": 5,
            "maxTalkTime": 86400,
            "maxAgentWrapupTime": 5,
            "maxWaitTime": 60,
            "maxRestAgentNum": 2,
            "maxCallNum": 100,
            "maxAnswerWaitTime": 30
        }
    ]
}

上一篇：云客服-批量查询技能队列的配置信息:响应消息

下一篇：云客服-批量查询技能队列的配置信息:请求说明