云客服-获取座席操作详情:样例报文

时间：2024-05-17 09:12:41

云客服

样例报文

请求头：

Content-Type: application/json;charset=UTF-8
Authorization: ******************

请求参数：

{
    "currentAgentId": 12,
    "operateType": 46,
    "beginTime": "2020-08-22 05:00:00",
    "endTime": "2020-08-23 05:00:00",
    "ccId": 1
}

响应参数：

{
    "result": "0",
    "resultCode": "0100000",
    "resultDatas": [
        {
            "id": "45648",
            "callId": "5",
            "phoneNo": "05276789",
            "operateType": 46,
            "operateObject": 23,
            "operateCause": 0,
            "agentType": 3,
            "beginTime": "2020-08-22T05:49:36.000+0000",
            "endTime": "2020-08-22T09:49:37.000+0000",
            "callType": 0,
            "vdn": 4,
            "serviceNo": 21,
            "subCcNo": 10,
            "currentAgentId": 12,
            "currentSkillId": 10,
            "mediaType": 10,
            "locationId": null,
            "logonSn": null,
            "skillInfoSn": null
        },
        {
            "id": "45649",
            "callId": "5",
            "phoneNo": "05276789",
            "operateType": 46,
            "operateObject": 23,
            "operateCause": 0,
            "agentType": 3,
            "beginTime": "2020-08-22T05:49:36.000+0000",
            "endTime": "2020-08-22T09:49:37.000+0000",
            "callType": 0,
            "vdn": 4,
            "serviceNo": 21,
            "subCcNo": 10,
            "currentAgentId": 12,
            "currentSkillId": 10,
            "mediaType": 10,
            "locationId": null,
            "logonSn": null,
            "skillInfoSn": null
        }
    ],
    "resultDesc": [
        {
            "id": "45648",
            "callId": "5",
            "phoneNo": "05276789",
            "operateType": 46,
            "operateObject": 23,
            "operateCause": 0,
            "agentType": 3,
            "beginTime": "2020-08-22T05:49:36.000+0000",
            "endTime": "2020-08-22T09:49:37.000+0000",
            "callType": 0,
            "vdn": 4,
            "serviceNo": 21,
            "subCcNo": 10,
            "currentAgentId": 12,
            "currentSkillId": 10,
            "mediaType": 10,
            "locationId": null,
            "logonSn": null,
            "skillInfoSn": null
        },
        {
            "id": "45649",
            "callId": "5",
            "phoneNo": "05276789",
            "operateType": 46,
            "operateObject": 23,
            "operateCause": 0,
            "agentType": 3,
            "beginTime": "2020-08-22T05:49:36.000+0000",
            "endTime": "2020-08-22T09:49:37.000+0000",
            "callType": 0,
            "vdn": 4,
            "serviceNo": 21,
            "subCcNo": 10,
            "currentAgentId": 12,
            "currentSkillId": 10,
            "mediaType": 10,
            "locationId": null,
            "logonSn": null,
            "skillInfoSn": null
        }
    ]
}

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