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What Do I Do When the System Displays a Message Indicating No Service Available After a Terminal Is Connected to the ACS? TE10/TE20 Log in to the web interface of the hard terminal. Choose System Settings > Network, click the Registration tab, and set Cloud platform type to Manual
What Do I Do When the System Displays a Message Indicating that ACS Is Connected but No Service Is Available After the CloudLink Board Is Activated? Do as follows: Check whether the CloudLink Board version is earlier than 20.0.1.SPC4. If yes, upgrade it to the latest version. Check
What Do I Do If the ACS Is Acting Abnormal? Do as follows for troubleshooting: Check the hard terminal version. Log in to the web interface of the hard terminal, choose Help > Version, and check whether the software running on your hard terminal is of the recommended version. If it
Submit a service ticket. 500 USG.201000009 Failed to connect to the Ecs server. Check whether the interconnection parameters are correctly set and whether the Ecs server is working properly. Connect to ECS failed.