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        • How Can I Fix Grayed Out Copy and Paste Options? - Elastic Cloud Server

          How Can I Fix Grayed Out Copy and Paste Options? - Elastic Cloud Server

          Figure 4 Device and resource redirection Restart the ECS and check whether the copy and paste options work. Parent topic: Windows ECS Issues

          Help > Elastic Cloud Server > Troubleshooting > Windows ECS Issues
        • Querying the Specified Network of an ECS (Discarded) - Elastic Cloud Server

          Querying the Specified Network of an ECS (Discarded) - Elastic Cloud Server

          Table 3 Response parameters Parameter Type Description Network address of the ECS List(Dict) Specifies the network where the ECS accesses. For details about the network, see Table 4.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Network Management (OpenStack Nova API)
        • Detaching a Disk from an ECS (Discarded) - Elastic Cloud Server

          Detaching a Disk from an ECS (Discarded) - Elastic Cloud Server

          Constraints The system disk, the device name of which is /dev/sda, and user disks can be detached from an ECS only when the ECS is stopped. There are no requirements on the OSs and UVP VMTools.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Disk Management (OpenStack Nova APIs)
        • Querying the Networks of a Specified ECS (Discarded) - Elastic Cloud Server

          Querying the Networks of a Specified ECS (Discarded) - Elastic Cloud Server

          Table 3 addresses parameter structure description Parameter Mandatory Type Description Network address of the ECS Yes Array of objects Specifies the network where the ECS accesses. For details about the network parameter, see Table 4.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Network Management (OpenStack Nova API)
        • How Can I Obtain the Mapping Between Disk Partitions and Disk Devices on a Linux ECS? - Elastic Cloud Server

          How Can I Obtain the Mapping Between Disk Partitions and Disk Devices on a Linux ECS? - Elastic Cloud Server

          How Can I Obtain the Mapping Between Disk Partitions and Disk Devices on a Linux ECS? For a Xen ECS running Linux, its disk partitions correspond to disk devices.

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • What Can I Do If the Buffer and Cache Occupy Too Much Memory of a Linux ECS? - Elastic Cloud Server

          What Can I Do If the Buffer and Cache Occupy Too Much Memory of a Linux ECS? - Elastic Cloud Server

          What Can I Do If the Buffer and Cache Occupy Too Much Memory of a Linux ECS? Symptom When querying the system memory usage using free after the Linux ECS runs for a long period, you have found that most of the memory is used by buffers and cache.

          Help > Elastic Cloud Server > Troubleshooting > Disk Space Management Issues
        • Why Does the System Display a Message Indicating that the Password for Logging In to an ECS Cannot Be Obtained? - Elastic Cloud Server

          Why Does the System Display a Message Indicating that the Password for Logging In to an ECS Cannot Be Obtained? - Elastic Cloud Server

          Cause 1: The image used to create the Windows ECS is a private image, on which Cloudbase-Init has not been installed. Cause 2: Cloudbase-Init has been installed on the image, but the key pair has not been obtained when the Windows ECS was created.

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Logins
        • Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? - Elastic Cloud Server

          Why Does an ECS Fail to Be Remotely Connected Using RDP and Internal Error Code 4 Is Displayed? Symptom An internal error is displayed when you log in to a Windows ECS and you fail to connect to the ECS remotely.

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
        • Deleting All Tags of an ECS (Discarded) - Elastic Cloud Server

          Deleting All Tags of an ECS (Discarded) - Elastic Cloud Server

          For details about how to obtain the ID, see Obtaining a Project ID. server_id Yes Specifies the ECS ID. Request None Response None Example Request Delete all tags from a specified ECS.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Tag Management (OpenStack Nova API)
        • Querying All Tags of an ECS (Discarded) - Elastic Cloud Server

          Querying All Tags of an ECS (Discarded) - Elastic Cloud Server

          For details about how to obtain the ID, see Obtaining a Project ID. server_id Yes Specifies the ECS ID. Request None Response Table 2 describes the response parameters. Table 2 Response parameters Parameter Type Description tags Array of strings Specifies ECS tags.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Tag Management (OpenStack Nova API)
        • How Can I Rectify the Fault That May Occur on a Linux ECS with an NVMe SSD Disk Attached? - Elastic Cloud Server

          How Can I Rectify the Fault That May Occur on a Linux ECS with an NVMe SSD Disk Attached? - Elastic Cloud Server

          If automatic NVMe SSD disk attachment upon ECS startup is enabled in /etc/fstab on the faulty ECS, the system disk recovers after the ECS is created.

          Help > Elastic Cloud Server > FAQs > Disk Partition, Attachment, and Expansion
        • Querying Disks Attached to an ECS (Discarded) - Elastic Cloud Server

          Querying Disks Attached to an ECS (Discarded) - Elastic Cloud Server

          For details about how to obtain the ID, see Obtaining a Project ID. server_id Yes Specifies the ECS ID. Request None Response Response parameters Table 2 describes the response parameters.

          Help > Elastic Cloud Server > API Reference > Out-of-Date APIs > Disk Management (OpenStack Nova APIs)
        • Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? - Elastic Cloud Server

          Why Does the System Display Error Code 0x1104 When I Log In to a Windows ECS? - Elastic Cloud Server

          Figure 1 Protocol error (code: 0x1104) Possible Causes Port 3389 of the security group on the ECS is disabled. The firewall on the ECS is disabled. Port 3389 on the ECS is used by other processes. The Remote Desktop Session Host is incorrectly configured.

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
        • Enabling and Purchasing a Reserved Instance - Elastic Cloud Server

          Enabling and Purchasing a Reserved Instance - Elastic Cloud Server

          Follow-up Operations Purchase a pay-per-use ECS that matches an RI. Locate the target RI and click Buy ECS in the Operation column.

          Help > Elastic Cloud Server > User Guide > Instances > Selecting an ECS Billing Mode > Reserved Instances
        • Configuring Mapping Between Hostnames and IP Addresses in the Same VPC - Elastic Cloud Server

          Configuring Mapping Between Hostnames and IP Addresses in the Same VPC - Elastic Cloud Server

          Log in to an ECS in the same VPC, run the following command to ping the added host, and check whether the operation is successful: ping Hostname Parent Topic: Managing ECS Configurations

          Help > Elastic Cloud Server > User Guide > Instances > Managing ECS Configurations
        • How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

          How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? - Elastic Cloud Server

          How Can I Use OBS to Transfer Files from a Local Windows Computer to a Windows ECS? Scenarios Through an intranet, an ECS can access OBS in which any type of data can be stored.

          Help > Elastic Cloud Server > FAQs > File Upload/Data Transfer
        • How Can I Allow or Deny Login from Specific Users or IP Addresses to an ECS Using SSH? - Elastic Cloud Server

          How Can I Allow or Deny Login from Specific Users or IP Addresses to an ECS Using SSH? - Elastic Cloud Server

          IP address range to the ECS using SSH.

          Help > Elastic Cloud Server > Troubleshooting > SSH Connection Issues
        • Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? - Elastic Cloud Server

          Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? - Elastic Cloud Server

          Why Does BSOD Occur When I Log In to an ECS Using Remote Desktop Connection? Symptom When you attempt to use a remote desktop connection to log in to an ECS running Windows Server 2012 R2 from a local computer with redirected drive enabled, BSOD occurs.

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Login Errors on Windows
        • Why Cannot I Use a Non-Default SSH Port to Log In to My Linux ECS? - Elastic Cloud Server

          Why Cannot I Use a Non-Default SSH Port to Log In to My Linux ECS? - Elastic Cloud Server

          Run the following command to restart SSH: service sshd restart Checking the hosts Configuration File The /etc/hosts.allow and /etc/hosts.deny files of a Linux ECS are used to permit or deny an IP address or an IP address segment, respectively, to remotely access the ECS using SSH.

          Help > Elastic Cloud Server > FAQs > Remote Login > Remote Logins
        • Why Does My Linux ECS Fail to Access the Internet After Port 80 Is Allowed by the Firewall Rules? - Elastic Cloud Server

          Why Does My Linux ECS Fail to Access the Internet After Port 80 Is Allowed by the Firewall Rules? - Elastic Cloud Server

          Why Does My Linux ECS Fail to Access the Internet After Port 80 Is Allowed by the Firewall Rules? Symptom The Linux ECS cannot access the Internet after port 80 is allowed by the firewall rules. After the firewall is disabled, access to the Internet succeeds.

          Help > Elastic Cloud Server > Troubleshooting > Firewall Configuration Issues
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